Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 141 of 373
Courtland Kelly

"I had a great interaction with Franco - he helped me search for the right product for my needs, even if that wasn't with him. He was very patient and gave me a lot of important information. I could ...I had a great interaction with Franco - he helped me search for the right product for my needs, even if that wasn't with him. He was very patient and gave me a lot of important information. I could tell he really wanted me to succeed and get the right loan for my needs. One of the best interactions I've had with a mortgage specialist."

Dennis Otrambo

"Ricardo is a very cool dude. Besides paying off my car loan one of my main goals is to install solar on my home. The main thing was that my home is a manufactured home installed in 1989. With that we ...Ricardo is a very cool dude. Besides paying off my car loan one of my main goals is to install solar on my home. The main thing was that my home is a manufactured home installed in 1989. With that we had some frustrating issues with documentation. But Ricardo eased me through it. Not only taking care of the loan issues we had many great conversations. I would refer anyone to Ricardo not only for an equity loan as mine but a home loan. He takes the time to explain things in a manner anyone can understand. He also makes you feel comfortable with the loan process. My loan has closed, and I now have purchased most of my equipment for my solar. Which will save me around $500.00 per month off my electric bill."

Stephen Lew

"Nik - from the moment we chatted - it became a friendship and connection - with sports and food - and forgot I was applying for a mortgage - Nik is super friendly and helpful and courteous- and ...Nik - from the moment we chatted - it became a friendship and connection - with sports and food - and forgot I was applying for a mortgage - Nik is super friendly and helpful and courteous- and explains every step of the way- he really is here 24/7 and was super helpful even at closing- which he didn’t even have too be on the phone for assistance- thsi was my first time trying rocket mortgage and now it will be my only way to apply for mortgage when buying - thank you Nik For helping every step of the way!! Miss chatting with u now that the housing process is over !"

William Hearold

"Kevin is hands down the best mortgage expert that I've ever had the pleasure to deal with. He was available at any time, day or night, to answer any questions we had and help us understand what was ...Kevin is hands down the best mortgage expert that I've ever had the pleasure to deal with. He was available at any time, day or night, to answer any questions we had and help us understand what was going on in the process. He was extremely considerate of our needs, our situation and made sure that we were constantly presented with the correct solutions, not a bunch of options that we had to try to understand and decide. I would highly recommend seeking Kevin out and working with him, he will keep the stress out of the process and work diligently to get you the best solution to your mortgage needs. From my family to yours Kevin, thank you. I hope that Rocket Mortgage reviews these reviews and understands the value you bring to the transaction. YOU have made me a loyal Rocket Mortgage customer, I will only deal with you moving forward. We move about every 3-5 years, so WE WILL BE REPEAT CUSTOMERS WITH YOU!"

Natalia

"We had a wonderful experience working with Mike! As a first-time homebuyer, the mortgage process is quite intimidating. Mike was professional, highly knowledgeable, and kept us on track throughout the...We had a wonderful experience working with Mike! As a first-time homebuyer, the mortgage process is quite intimidating. Mike was professional, highly knowledgeable, and kept us on track throughout the process. He took the time to explain every detail and ensured we got the best rate possible. We highly recommend their services to anyone looking for a seamless closing!"

Trey Young

"If I could give a higher rating than 5 I would. Mahdi has been a nonstop help with the customer in mind at all times. He has guided me and my wife through refinancing our home and I could not be ...If I could give a higher rating than 5 I would. Mahdi has been a nonstop help with the customer in mind at all times. He has guided me and my wife through refinancing our home and I could not be happier with the result. Looking forward to talking with him in the future when we need something new!"

Tim Stiemann

"Dan provided outstanding customer service. He did not pressure me into a refinance mortgage. He simply explained the facts and left the decision up to me (unlike others I have dealt with). Best ...Dan provided outstanding customer service. He did not pressure me into a refinance mortgage. He simply explained the facts and left the decision up to me (unlike others I have dealt with). Best Rocket Mortgage agent I have dealt with so far by far. Really made my day."

Md Rn

"I first got in touch with Taelor last year. Although I didn’t push through with my transaction, I kept her in mind because she’s so easy to talk to and work with. You can hear the sincerity in her ...I first got in touch with Taelor last year. Although I didn’t push through with my transaction, I kept her in mind because she’s so easy to talk to and work with. You can hear the sincerity in her voice that she wanted to provide what you need but at the same time, honest enough to tell you if things are not possible. I was in the mortgage business for years and her character is what every customer will be looking for to do business with. This year, I got in touch with her for refinancing and purchase. No one else I could think of who can do a better job with my transactions. Keep up the great work and more power!"

Alfred Atanda

"Jacob initiated our refinancing. The problem I had with the entire process was when William was no longer in the picture. His part was quick and orderly. When he is out of the scene, the ...Jacob initiated our refinancing. The problem I had with the entire process was when William was no longer in the picture. His part was quick and orderly. When he is out of the scene, the process became too slow and very different from previous refinancing. What really gave us so much problem was the method employed to finalize the entire process? The fact that they did not pay the people we owe but wanted us to make the payments was a disaster. But then the check was not hours. It presented problems that forced us to mail checks out when some of them, like Nissan was calling every minute asking to be paid. It would have been better Amrock, LLC had made the payments."

Samuel Loy

"My initial contact was with Ricky and he hung with me through the entire process. Ricky was always available for an assist with problems. The only problems I had can be attributed to the Virus and ...My initial contact was with Ricky and he hung with me through the entire process. Ricky was always available for an assist with problems. The only problems I had can be attributed to the Virus and contacting the correct department or person. Ricky gave me his private number and handled the problem for me. I have already referred a good friend to Ricky. I only gave Ricky a 5 star rating because the scale did not go to 10 !I would deal with him again if the opportunity arose."