Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 141 of 397
Dustin Hager
Dustin Hager

Dustin Hager
Rocket Mortgage
23 Reviews
Cassandra Crisp

"Dustin was so very helpful with this process. He walked me through each process and was available whenever I had questions. His knowledge and follow up was spot on and helped me navigate the things he...Dustin was so very helpful with this process. He walked me through each process and was available whenever I had questions. His knowledge and follow up was spot on and helped me navigate the things he needed to make the process done very quick. When it was time for the team to become involved, they were stellar in assisting me with the home stretch. Like Dustin, the team was available whenever I had questions. The final closing went through without any hiccups, and the final documentation was downloaded for me to print out. As promised, I received the funds in my account on the specified day. Thank you Dustin and the Entire Rocket Mortgage Team!"

Alan Hayek
Alan Hayek

Alan Hayek
Rocket Mortgage
23 Reviews
Mark Gutierrez

"I was concerned about getting scammed. Alan was very patient and helped me verify who he was. When I called the 1-800 number they were very patient and knew immediately who Alan was. The whole process...I was concerned about getting scammed. Alan was very patient and helped me verify who he was. When I called the 1-800 number they were very patient and knew immediately who Alan was. The whole process was easy. There was a team of people getting in touch with to help me with different documents. We were texting after hours which is unheard of. We closed in 5 weeks. Thank you Alan!"

Tiffaney Jackson
Tiffaney Jackson

Tiffaney Jackson
Rocket Mortgage
23 Reviews
Keith D Sutherland

"In a word, WOW!!!!! We were merely just looking to investigate whether it made sense to do a home improvement loan. Through fate, we ended up connecting (literally) and 'connecting' (figuratively) ...In a word, WOW!!!!! We were merely just looking to investigate whether it made sense to do a home improvement loan. Through fate, we ended up connecting (literally) and 'connecting' (figuratively) with Tiffany. She is 'hands down' the best - defined by demeanor, competency and dedication. I was surprised to see communications from her throughout, including evening messages via text or email. Obviously, rocket policy and processes are well-defined, but it still takes people like Tiffaney to make it real. We are thankful - Holly and I!"

Gage Johnson
Gage Johnson

Gage Johnson
Rocket Mortgage
23 Reviews
Rick Gallas

"Gage did a wonderful job on our refi. He was very prompt with his service and very knowledgeable regarding the entire process. The entire Application to Close process was less than 3 weeks. Even ...Gage did a wonderful job on our refi. He was very prompt with his service and very knowledgeable regarding the entire process. The entire Application to Close process was less than 3 weeks. Even after we closed, Gage checked in with us to make sure we were happy with the entire process. I have always had a pleasant experience with Rocket Mortgage / Rocket Mortgage, and you can add another one to the list. Fast and easy with no surprises. I will highly recommend Rocket Mortgage and Gage to my friends"

Kris Klingmann
Kris Klingmann

Kris Klingmann
Rocket Mortgage
23 Reviews
Pam Barriere

"What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire...What I appreciated most about my Rocket Mortgage team was how quickly they responded to every question I had. It wasn’t unusual to receive an email, call, or text within minutes, which made the entire process feel supported and stress‑free. Their step‑by‑step guidance, combined with a very user‑friendly website, made everything easy to understand and never overwhelming. The whole experience was seamless from start to finish. I would absolutely recommend Rocket Mortgage to friends or family members. Thank you again for making this process so smooth."

Menal Midlij
Menal Midlij

Menal Midlij
Rocket Mortgage
23 Reviews
Peggy Poston

"Menal was there for us every step of the way for our loan. She replied quickly to all our questions. She went above and beyond helping me with all this on line technology. Never used the computer to ...Menal was there for us every step of the way for our loan. She replied quickly to all our questions. She went above and beyond helping me with all this on line technology. Never used the computer to apply for any type of loan. Menal with the patience of a saint, was able to get me to understand how to submit information, download, upload how to use a electronic signature. It was a challenge for me but with Menal's help we got through it. If I ever apply for a loan again I would want her. All the people involved in our loan process was very helpful."

Brenda Nieto
Brenda Nieto

Brenda Nieto
Rocket Mortgage
23 Reviews
Jovita Garcia Duer

"A friend recommended Rocket Mortgage to me and I have to admit that I was somewhat skeptical handling our refinance online. HOWEVER, my concerns were set at ease when Brenda received my call. Brenda ...A friend recommended Rocket Mortgage to me and I have to admit that I was somewhat skeptical handling our refinance online. HOWEVER, my concerns were set at ease when Brenda received my call. Brenda is very knowledgeable and friendly. She made me feel very comfortable throughout this process and was happy to answer my questions. She stayed on top of everything throughout this process. She kept of apprised of what was going on with the process and is an excellent communicator. The entire process went very smooth and I have the utmost confidence to recommend Rocket Mortgage and hope you get Brenda to assist you. She really knows her stuff and is great to work with. We actually had an emergency about a week before closing and Brenda was able to get us the additional funds we need! Excellent!!"

Kevin Palmer
Kevin Palmer

Kevin Palmer
Rocket Mortgage
23 Reviews
William Hearold

"Kevin is hands down the best mortgage expert that I've ever had the pleasure to deal with. He was available at any time, day or night, to answer any questions we had and help us understand what was ...Kevin is hands down the best mortgage expert that I've ever had the pleasure to deal with. He was available at any time, day or night, to answer any questions we had and help us understand what was going on in the process. He was extremely considerate of our needs, our situation and made sure that we were constantly presented with the correct solutions, not a bunch of options that we had to try to understand and decide. I would highly recommend seeking Kevin out and working with him, he will keep the stress out of the process and work diligently to get you the best solution to your mortgage needs. From my family to yours Kevin, thank you. I hope that Rocket Mortgage reviews these reviews and understands the value you bring to the transaction. YOU have made me a loyal Rocket Mortgage customer, I will only deal with you moving forward. We move about every 3-5 years, so WE WILL BE REPEAT CUSTOMERS WITH YOU!"

John Sherwood
John Sherwood

John Sherwood
Rocket Mortgage
23 Reviews
Cudgegong Phina

"John made buying a house the easiest possible. The process is quite complex from getting pre approved to approved. Keeping your approval letter updated for bids on houses. John communicated with the ...John made buying a house the easiest possible. The process is quite complex from getting pre approved to approved. Keeping your approval letter updated for bids on houses. John communicated with the realtors and tried in anyway to assist. You really need a good mortgage banker that is going to be caring and compassionate to you and your families needs because they are in it with you through it all. They recalculate for you over and over again. How much percent down. How much will this cost. Do I need an appraisal. Do I need an inspection. Oh they didn’t accept the bid. Oh I found another house and the process starts over. Not to mention the whole time your mortgage banker is going through this process with many different other clients that are all on different levels of the process. When you finally lock in every step is so crucial and it’s tons of back and forth. John does not typically make you wait for a response from him. I will tell you not all mortgage bankers are like this. So I would for sure recommend John. He is just a good person and it shows through the work he does. Thanks John!"

Dana Staniec
Dana Staniec

Dana Staniec
Rocket Mortgage
23 Reviews
Kyle David

"I have gone through two work relocation's in the past three years. For the first relocation, I was contacted by three mortgage companies. One of them was Dana Staniec with Rocket Mortgage. Until ...I have gone through two work relocation's in the past three years. For the first relocation, I was contacted by three mortgage companies. One of them was Dana Staniec with Rocket Mortgage. Until that time, I had no knowledge of Rocket Mortgage. Dana made me very comfortable with moving forward with Rocket Mortgage. Throughout the entire process, Dana provided such great service for our relocation. She answered every question (and I had a lot) immediately. I truly felt that Dana had my best interest in mind at all times. About a year and half later, I relied on Dana for a refinance on the same loan. Shortly after my refinancing, I had to relocate for work again. There was no question as to who we would use for our relocation process. Again, Dana exceeded my expectations. Dana is such a pleasure to work with, that I have recommended her to others any chance I get. If I am to ever move again, I know who I am calling."