Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 136 of 373
Wendy Bergman

"I was very fortunate to have Anthony be the loan officer-banker to answer my inquiry in consideration of refinancing at the offered lower interest rate even though we had just refinanced a few ...I was very fortunate to have Anthony be the loan officer-banker to answer my inquiry in consideration of refinancing at the offered lower interest rate even though we had just refinanced a few months earlier, also with Rocket Mortgage. Anthony was extremely patient & knowledgeable in explaining the advantages to my husband and I. All of our questions were answered, & Anthony was always pleasant. We felt very comfortable as well as reassured that we were making the right decision. We cannot thank him enough for his help & guidance in this process.. with sincerest thanks from Wendy & Jim bergman"

Lisa Butcher

"My first contact with Rocket Mortgage was with Peumi and we are very thankful for that. Peumi is very knowledgeable of the industry and was very helpful during the entire refinancing process. Peumi ...My first contact with Rocket Mortgage was with Peumi and we are very thankful for that. Peumi is very knowledgeable of the industry and was very helpful during the entire refinancing process. Peumi took the time to answer all of our concerns and was full hands on during our entire refinancing process and helped us over come some hurdles. She continued to work diligently to make our refinancing as seamless as possible. Peumi even followed up after our closing. Peumi is an excellent example of what outstanding customer service is. We would definitely recommend Peumi and Rocket mortgage."

Grant Tilley Sr

"From my very first conversation with Garrett, he demonstrated professionalism, patience, and clarity that remained consistent throughout the entire journey. Garrett went above and beyond. His ...From my very first conversation with Garrett, he demonstrated professionalism, patience, and clarity that remained consistent throughout the entire journey. Garrett went above and beyond. His guidance and expertise ensured we navigated every matter smoothly. He remained flexible and patient as we worked through various verifications, making sure everything stayed on track. Garrett played an instrumental role in making the deal happen. I would not hesitate to recommend him to anyone seeking an outstanding loan officer and trusted partner in the process. Thank you, Garrett — wishing you continued success and many more satisfied clients."

Mike Mitchell

"Hakeem reached out to me after I requested information from the website. He is extremely knowledgeable and professional. We had multiple conversations over the span of two and a half weeks. Hakeem was...Hakeem reached out to me after I requested information from the website. He is extremely knowledgeable and professional. We had multiple conversations over the span of two and a half weeks. Hakeem was never pushy. He answered my questions very openly and truthfully. I never had the slightest feeling that my questions were a nuisance to him. In the end I decided to make no decision and Hakeem was still super polite and helpful. If I ever refinance Hakeem will be my first call. I would recommend him for anyone seeking honest, professional, polite, and prompt service."

Matthew Denum

"As a first-time home buyer, I was absolutely mortified at the prospect of purchasing a house. Ryan changed my entire view. He was always available, responsive, and pretty much held my hand through the...As a first-time home buyer, I was absolutely mortified at the prospect of purchasing a house. Ryan changed my entire view. He was always available, responsive, and pretty much held my hand through the entire process. His friendliness and professionalism were exemplary. I can't recommend working with him enough."

Dina Perez-Graham

"Vivek Patel is a spectacular Senior Banker and one of your most valuable associates. He is extremely professional, kind and considerate while accomplishing his job. I am most grateful for his ...Vivek Patel is a spectacular Senior Banker and one of your most valuable associates. He is extremely professional, kind and considerate while accomplishing his job. I am most grateful for his considerate customer service and thoughtful communication. He should be recognized and commended for the excellent way he represents your organization. This is the type of person I would like to train my teams in customer service excellence. Thank you so much for Vivek’s hard work in supporting me through this financial process and thank you very much to Stephanie for assisting to make closing day and finalizing terms much easier. You have a great team. Dina C Perez-Graham"

Carisa Walcott

"Working with Keith has been an absolute pleasure. His communication is clear, timely, and proactive, which made the entire process seamless for both myself and my client. He kept us updated every step...Working with Keith has been an absolute pleasure. His communication is clear, timely, and proactive, which made the entire process seamless for both myself and my client. He kept us updated every step of the way, addressed all questions promptly, and made sure everything stayed on track for a smooth closing. Keith's professionalism, attention to detail, and dedication to client service are truly impressive. He’s exactly the kind of lending partner every real estate agent hopes to work with. I highly recommend Keith to any homebuyer looking for a knowledgeable, dependable loan officer — and I’m definitely looking forward to working with him again in the future. -Carisa Walcott Redfin-Senior Agent"

Jennifer Marie

"We had the absolute pleasure of working with Jacob Siegel as our mortgage specialist, and I can’t recommend him highly enough. From start to finish, Jacob was kind, patient, and incredibly efficient. ...We had the absolute pleasure of working with Jacob Siegel as our mortgage specialist, and I can’t recommend him highly enough. From start to finish, Jacob was kind, patient, and incredibly efficient. He answered our emails at all hours of the day with friendliness, expertise, thoroughness, and precision. No question was too small, and no concern went unanswered. My husband—who will admit he’s a very anxious and admittedly difficult person to work with—was met with more patience from Jacob than even I can manage. Jacob never rushed him, always explained things clearly, and handled every situation with a calm, steady approach that truly put us at ease. His combination of professionalism, deep knowledge, and genuine care made what could have been a stressful process super smooth. If you want someone who will treat you like a priority, guide you with skill, and handle your worries with grace, Jacob Siegel is the one to call."

Dee Tee

"I cannot speak highly enough of Teala Smith! As a first-time homebuyer, I was navigating uncharted waters, but Teala was there every step of the way to guide me through the process with patience and ...I cannot speak highly enough of Teala Smith! As a first-time homebuyer, I was navigating uncharted waters, but Teala was there every step of the way to guide me through the process with patience and expertise. She made sure I understood each aspect and never let me feel overwhelmed. Her regular communication kept me informed and reassured, turning what could have been a daunting experience into a smooth journey to homeownership. Teala once again proved to be an invaluable asset. Her clear and consistent communication made the process a breeze, alleviating any potential stress.What truly sets Teala apart is her dedication to her clients' satisfaction. Even after closing, she continued to check in to ensure everything was going smoothly. Her personalized attention and unwavering support make her not just a lender, but a trusted partner in the home buying journey.I wholeheartedly recommend Teala to anyone in need of a lender. Her professionalism, knowledge, and genuine care for her clients make her the obvious choice for any home financing needs. I wouldn't hesitate to work with her again and i intend on sending everyone her way. Thank you, Teala, for making my homeownership dreams a reality! May God bless you & your family always! The Dynamic Duo: My Brokerage & Rocket Mortgage Thanks to the exceptional teamwork between my realtor, Michael Albright from MyBrokerage, and Teala Smith, my loan officer at Rocket Mortgage, my home buying experience surpassed all expectations. Michael's expertise in the real estate market and his dedication to me as his client was evident from the start. He seamlessly connected me with Teala, who proved to be a consummate professional at Rocket Mortgage. Teala's expert guidance and smooth handling of the loan process, coupled with Michael's diligent support, ensured a stress-free journey from start to finish. Teala's professionalism shone through, especially when addressing any questions or concerns raised by others involved in my loan process (bank personnel). Thanks to Michael's and Teala's unwavering dedication, I'm now happily (almost settled) in my new home, unpacking is a beast, lol! I wholeheartedly recommend Michael Albright from MyBrokerage and Teala Smith from Rocket Mortgage to anyone seeking a seamless and professional home buying experience. May God bless them, everyone involved behind the scenes and their families. Love, Dee Terlaje Edit to add: Even well after closing, Teala is always a phone call away whenever I have questions or need answers. Both Michael and Teala make for such a dynamic duo in their field of expertise!"

Marla Gorges

"Max was completely THERE for us, more than should have been expected. I was distracted with serious work deadlines throughout the process, and he just made everything make sense and did it with zero ...Max was completely THERE for us, more than should have been expected. I was distracted with serious work deadlines throughout the process, and he just made everything make sense and did it with zero time waste - but answered every little question. And he was accurate. Max is incredibly competent, but also personable, patient and follows up just as he says he will. He's the bomb to work with."