Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 134 of 481
Amy Poole

"While we did not end up purchasing a new home, the pre approval process we went through with Corey was smooth and quick. He provided great customer service. We certainly will be reaching back out to ...While we did not end up purchasing a new home, the pre approval process we went through with Corey was smooth and quick. He provided great customer service. We certainly will be reaching back out to Corey when we decide to purchase our new home in the future!"

Jacob Oldiges

"You were amazing Perla! I'm sorry the circumstances weren't great with all of the things happening in my family's lives at the time, but you held everything together. Even there for a moment when we ...You were amazing Perla! I'm sorry the circumstances weren't great with all of the things happening in my family's lives at the time, but you held everything together. Even there for a moment when we thought it was going to fall apart, you came in and rectified the situation. Thank you so much!"

Terri Wilson

"Marcus made the refinance process with Rocket Mortgage easy and stress-free! He has great customer service skills and made it a point to check in with me often during the process. He explained ...Marcus made the refinance process with Rocket Mortgage easy and stress-free! He has great customer service skills and made it a point to check in with me often during the process. He explained details along the way and made himself available at all times, always returning calls promptly. Marcus was pleasant to talk to and went out of his way to make sure my needs were met."

Mike Evans-Weber

"Linda held our hands the whole time it took to close. She explained things in a way we could understand. She is one good reason to use Rocket Mortgage!"

Shirley Knowles

"From the beginning to the end on the refinance of my house Tony was on top everything. Any time I had questions he was there for me. He always returned my phone calls promptly and never seemed to be...From the beginning to the end on the refinance of my house Tony was on top everything. Any time I had questions he was there for me. He always returned my phone calls promptly and never seemed to be bothered by them. If it wasn't in his department he found out where I should go. He has a wonderful personality without coming on too strong. From his initial contact with me he was honest and true to his word. He is a valuable employee to Rocket Mortgage. When recommending Rocket Mortgage to everyone I will also tell them to request Tony as their loan specialist."

Mark Hammonds

"Lucy Sarnacki was excellent throughout my dealings with Rocket Mortgage! Very personable and knowledgeable of the process, start to finish. I would highly recommend her to others."

Sheila Arrington

"Tracy was very knowledgeable and personally went out of his way to make sure we were kept up to date with our loan process. When the appraisal came in below expectations he coached and explained the ...Tracy was very knowledgeable and personally went out of his way to make sure we were kept up to date with our loan process. When the appraisal came in below expectations he coached and explained the options to take."

Mary Shepherd

"Josh was instrumental in guiding me through the refinance process. He was patient and listened to my needs and answered questions with a thorough explanation. I would recommend Josh for assistance ...Josh was instrumental in guiding me through the refinance process. He was patient and listened to my needs and answered questions with a thorough explanation. I would recommend Josh for assistance with any loan."

Darlene Nason

"Lyndsey was easy to work with. She answered all my questions. The whole process was so easy. Lyndsey also was always accessible either by email, text, or calls"

Vicki Pratt

"I’ve given this a lot of thought and realized regardless of the rocky start of the process as I stressed over the expense of the refi your patience and support were the primary reasons we completed ...I’ve given this a lot of thought and realized regardless of the rocky start of the process as I stressed over the expense of the refi your patience and support were the primary reasons we completed the loan process. Not to mention this was occurring with the start of the Covid pandemic in the background. We were ready to back out because of the initial anticipated cost but following my conversation with you we did not. What you said made sense-be patient and wait for the final closing statement. Your reassurance and support was critical in our decision to continue the process. I’m not sure what part you played directly but our loan cost ended up being about $2000.00 and we owed only approximately $30.00 at closing! It goes without saying that we were very pleased. You are excellent at what you do and the rest of the process was seamless. I would certainly highly recommend Rocket Mortgage to others and especially you. Thank you Paula a job well done."