Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Mary Way McDaniel

"He was great to work with, on top of the situation and answered all questions quickly and professionally."

Terri Wilson

"Marcus made the refinance process with Rocket Mortgage easy and stress-free! He has great customer service skills and made it a point to check in with me often during the process. He explained ...Marcus made the refinance process with Rocket Mortgage easy and stress-free! He has great customer service skills and made it a point to check in with me often during the process. He explained details along the way and made himself available at all times, always returning calls promptly. Marcus was pleasant to talk to and went out of his way to make sure my needs were met."

Mike Evans-Weber

"Linda held our hands the whole time it took to close. She explained things in a way we could understand. She is one good reason to use Rocket Mortgage!"

Anna Dunwell

"Nelson Peraza is a kind and likable person who made feel like a valued team member. He provided me with timely, straight forward, easy to understand information that allowed me to take the requisite ...Nelson Peraza is a kind and likable person who made feel like a valued team member. He provided me with timely, straight forward, easy to understand information that allowed me to take the requisite steps quickly and painlessly. He took the stress factor out of the mortgage application process."

Ryan Lewis

"Carolyn made the whole process quick and painless. She followed up every step of the way. This was our first house purchase in 20 years and she made it a positive and stress free experience."

Michael Helfand

"Started off great then called me 3.5 hours late and then stopped responding to calls, texts and email. I get he's busy but got ghosted for eight days. Eventually went elsewhere."

Mary Shepherd

"Josh was instrumental in guiding me through the refinance process. He was patient and listened to my needs and answered questions with a thorough explanation. I would recommend Josh for assistance ...Josh was instrumental in guiding me through the refinance process. He was patient and listened to my needs and answered questions with a thorough explanation. I would recommend Josh for assistance with any loan."

Chris Bartman

"David was very helpful in that he took the time to find the best way to help me and meet my financial needs. Once he had figured out a game plan for me he walked me through it in a way I could ...David was very helpful in that he took the time to find the best way to help me and meet my financial needs. Once he had figured out a game plan for me he walked me through it in a way I could understand so I would not have any doubts or second thoughts about the decision I had made."

Denice Tinsley-Braunagel

"Eli was extremely helpful in making my refinance happen. He is very knowledgeable and friendly and patient. I would recommend him anytime. Thank you Eli."

Teresa Marquez

"AJ was very accommodating and professional. He always contacted us we didn’t have to tech out to him. He showed extreme patience and knowledge. Would recommend him to anyone!"