Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 134 of 373
Sandra Valentine

"Ana was an absolute pleasure to work with. She consistently demonstrated professionalism and a deep understanding of her field. Her extensive knowledge and expertise were evident in every interaction,...Ana was an absolute pleasure to work with. She consistently demonstrated professionalism and a deep understanding of her field. Her extensive knowledge and expertise were evident in every interaction, and she always took the time to address my questions and concerns thoroughly. Moreover, Ana's commitment to providing excellent customer service made the entire experience seamless and enjoyable. Her responsiveness and willingness to go the extra mile truly set her apart."

Joe Blow

"The Morgage refinance industry is crazy. Once I applied for a mortgage refinance I started getting bombarded with offers. Everyone said their offer was better than the one I received from Rocket ...The Morgage refinance industry is crazy. Once I applied for a mortgage refinance I started getting bombarded with offers. Everyone said their offer was better than the one I received from Rocket Mortgage. Kenny explained every step of the process to me which allowed me to ask questions of the other lenders. Any questions I had Kenny was patient and got right back to me with an answer. Even though I received a lot of offers many of them came back and said " you got a very good deal from Rocket Mortgage" I want to Thank Kenny for his patience and Promptness with answering my questions. He never got frustrated and always kept me informed on a daily basis."

David Silveira

"It was a great pleasure working with Ricardo. He was extremely knowledgeable and facilitated the loan process. Ricardo returned all my calls and e-mails quickly and always had the answers. He made ...It was a great pleasure working with Ricardo. He was extremely knowledgeable and facilitated the loan process. Ricardo returned all my calls and e-mails quickly and always had the answers. He made an often frustrating and difficult process go very smoothly! I would without a doubt recommend Ricardo Blumenkron to anyone interested in a loan or refinance!"

Angela Kent-Troub

"The best experience ever!! Trevan went above and beyond my expectations. He was able to get my rate down to 2.5% AND he completely restored my credit by paying off my credit cards. I feel so free. ...The best experience ever!! Trevan went above and beyond my expectations. He was able to get my rate down to 2.5% AND he completely restored my credit by paying off my credit cards. I feel so free. Plus I got almost 17k back at closing and I have been able to do so many things to enhance my property. The greatest thing of all is from start to closing it was less than two weeks. If you are looking for an Escrow Agent who truly cares and is with you from day one and beyond TREVAN BREWER at Rocket Mortgage is your guy. Call him, you will be glad you did 480-548-4348"

Richard L Guy

"I want to highlight my positive experience working with Mr. Dustin Brown, my Rocket Mortgage Home Loan Expert. His exceptional knowledge left a lasting impression on me! When I started my search for a...I want to highlight my positive experience working with Mr. Dustin Brown, my Rocket Mortgage Home Loan Expert. His exceptional knowledge left a lasting impression on me! When I started my search for a mortgage company over 12 months ago, Mr. Dustin stepped in, warmly welcomed me by fostering an environment where I felt truly valued, and listed the steps for me to take to keep my home. Mr. Dustin's expertise was apparent when he successfully assisted me in refinancing my home despite the depressing advice from a third-party Home Loan Expert for Rocket Mortgage. This specialist suggested selling my house, leaving me in a frantic search for another mortgage company to avoid becoming a homeless veteran. Mr. Dustin, thank you!"

Jessica Hampton

"For the past 3 months I’ve been working with Mitch to raise my credit score from a 620 to a 666. He laid out a plan from day one and checked on me regularly. Providing updates and just as importantly ...For the past 3 months I’ve been working with Mitch to raise my credit score from a 620 to a 666. He laid out a plan from day one and checked on me regularly. Providing updates and just as importantly support. I was very intimidated by the journey ahead. But it was his positive attitude, kindness and knowledge that helped keep me focus on the plan. I never felt like a number. Mitch always treated like a friend who just needed help. Which gave me the confidence to see things through as I paid off debts. I felt understood and seen . And truly informed! Thank you so much!"

Mary Barker

"Initially I was very leery about refinancing on line - BUT - Mr. Bay Daman made me very comfortable about the process. He was knowledgeable, professional, and caring regarding my questions and did ...Initially I was very leery about refinancing on line - BUT - Mr. Bay Daman made me very comfortable about the process. He was knowledgeable, professional, and caring regarding my questions and did not hesitate to assist me in making it painless to provide all the information I needed. Mr. Bay Daman has a great telephone voice and mannerism that made me trust him. His assistance was so helpful and made the process easy. I tried to get my daughter and sister to call him but my daughter had already gone through a different Rocket Mortgage person and my sister is still working on her refinancing and very disappointed in their brick and mortar bank which they have banked with for over 40 years. I can not say enough positive things about the excellent service Mr. Daman provided. Rocket Mortgage has an excellent representative in Mr. Daman I will continue to tout their remarkable service because of Mr Daman."

Elijah Fletcher

"If navigating the turbulent seas of mortgage refinancing is an art, then Mike Danzie from Rocket Mortgage is a master artist. Engaging Mike's expertise in handling our cash-out refinancing was the ...If navigating the turbulent seas of mortgage refinancing is an art, then Mike Danzie from Rocket Mortgage is a master artist. Engaging Mike's expertise in handling our cash-out refinancing was the equivalent of hitting the "easy" button on a process that is notoriously anything but. His adept handling of our unique situation - which included a self-employed income and a bustling household of seven - transformed what felt like a financial labyrinth into a streamlined path with a clear exit. As a self-employed professional, I've always found financial processes to be akin to deciphering an ancient, arcane language. Mike's extensive knowledge and clear communication were like a Rosetta Stone to understanding the complex intricacies of our loan procedure, ensuring that not a single detail was lost in translation. His commitment to service is unparalleled, often going the extra mile - or in our case, hours into the night - to accommodate our schedule. He demonstrated remarkable patience and dedication, always available to answer our questions or solve unforeseen issues, ensuring a seamless process from start to finish. The exceptional customer service extended by Mike was nothing short of extraordinary. In a world where the term "customer service" often feels like a polite euphemism for "customer self-service," Mike’s conduct was a refreshing exception. The level of attention and care he invested into our case was not only comforting but deeply appreciated. On a personal note, I run a judo school that serves as a transformative place for its members, both young and old, to learn and grow. Much like judo, Mike's guidance was a transformative experience, helping us leverage our home's value to enrich our family's life and business. He was not just a mortgage professional; he became a facilitator of life-changing moments, just like the ones we create on the mats of our dojo. Mike's passion for his work and the extraordinary competency he brings to the table are worthy of recognizing. Any organization would benefit from having such a talented and dedicated individual in a leadership position. If Rocket Mortgage aims to not only reach but exceed the pinnacle of client satisfaction, then keeping a keen eye on Mike for promotion is the move. His work ethic and expertise set a standard in the lending industry, and our family can attest to that with profound gratitude. Promotion consideration aside, Mike Danzie has earned this stellar review, along with our family's heartfelt recommendation for anyone in need of mortgage-related services. If excellence had a name in the mortgage world, it would certainly be Mike Danzie of Rocket Mortgage."

Stephanie Mastri

"Whew! It all started with a clarification on my current mortgage. The person I spoke with asked, "Anything else I can help you with today?" Being sarcastic I replied, "Yeah, get me a better mortgage ...Whew! It all started with a clarification on my current mortgage. The person I spoke with asked, "Anything else I can help you with today?" Being sarcastic I replied, "Yeah, get me a better mortgage rate". Next thing you know I get hooked up with Vernon. After a few exchanges I just said "Look this started as a flip retort on my part I'm not ready" . He professionally understood, I apologized for wasting his time. BUT then, I was ambushed by several other bankers for Rocket and it was really ticking me off. I finally complained and asked to speak with Vernon. I was going to let him have an earful, but you know what? He was cool and calm, polite and understanding. As the conversation progressed and I was defused, we came to some common ground of what he and Rocket COULD do for me. Well, I closed on a refi the other day, smooth as silk. I do highly recommend Vernon and Rocket Mortgage to anyone just "thinking" about it."

Steve Tyson

"As a first time homebuyer Patrick made me feel very comfortable with the home buying process. I never felt like I was getting scammed and truely felt like he was working in my best interest. My home ...As a first time homebuyer Patrick made me feel very comfortable with the home buying process. I never felt like I was getting scammed and truely felt like he was working in my best interest. My home buying experience was not easy as we had an unexpected heir to the property I was buying that needed to be found, but Patrick helped keep me updated and reassured every step of the way. Anyone buying a home would be lucky to use Rocket Mortgage and have Patrick as there rep."