Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 121 of 397
Heidi Burke
Heidi Burke

Heidi Burke
Rocket Mortgage
31 Reviews
Jean Morrow

"I don't think i can give Heidi a high enough praise. She turned my frustration at refinancing into calm and ease. She has a wonderful personality and great knowledge. I had lots of questions even ...I don't think i can give Heidi a high enough praise. She turned my frustration at refinancing into calm and ease. She has a wonderful personality and great knowledge. I had lots of questions even after writing down information and I would call or send an email and would get an immediate response which hadn't happened with a previous mortgage company. Heidi walked me through every stage of the mortgage, got me the information, told me where the paperwork was, emailed me a copy when I couldn't find the right form and made this loan easy. One smart loan officer. I recommend she gets a raise. Thank you for all your help."

Yousuf Dajani
Yousuf Dajani

Yousuf Dajani
Rocket Mortgage
31 Reviews
Petulah Clarke

"Hi Yousuf, I just wanted to take a moment to express my heartfelt thanks for all your help and support throughout the mortgage process. Your guidance made everything so much easier and less ...Hi Yousuf, I just wanted to take a moment to express my heartfelt thanks for all your help and support throughout the mortgage process. Your guidance made everything so much easier and less stressful. What really stood out to me was how patient and reassuring you were when I had questions—especially during those moments when I felt overwhelmed. You took the time to explain things clearly and made sure I understood every step, which gave me so much confidence. Thanks again for going above and beyond. I truly appreciate your professionalism and kindness—it made this experience a positive one for me! I look forward to staying in touch and working with you again in the future if the opportunity arises. Best regards, Petulah Clarke"

Elizabeth Dowd
Elizabeth Dowd

Elizabeth Dowd
Rocket Mortgage
31 Reviews
Melissa Lybarger

"Elizabeth is a rock star when it comes to customer service! Not only is she extremely knowledgeable but also is personable and really takes care of you. She was very helpful with all the steps in the...Elizabeth is a rock star when it comes to customer service! Not only is she extremely knowledgeable but also is personable and really takes care of you. She was very helpful with all the steps in the process of buying our home and explaining things when we needed to have a better understanding. She was always available to answer questions and her team - Anisa - was also very helpful. We couldn’t have gotten through this process without her. Working with Rocket Mortgage and Elizabeth was an amazing experience and would highly recommend her and Rocket Mortgage!"

Whitney Duynslager
Whitney Duynslager

Whitney Duynslager
Rocket Mortgage
31 Reviews
Hillary Tebussek

"Whitney was super helpful. She was able to answer all my questions and explained everything so well so that I could understand. She made me comfortable asking any question about something I wasn’t ...Whitney was super helpful. She was able to answer all my questions and explained everything so well so that I could understand. She made me comfortable asking any question about something I wasn’t comprehending. She communicates effectively. And is so kind and patient. It was definitely easy to trust her. She is very knowledgeable and competent. A great asset! Thanks so much Whitney!"

Patrick Foster
Patrick Foster

Patrick Foster
Rocket Mortgage
31 Reviews
Daniel Whitehall

"About Patrick, I feel he was the singular best thing that happened to me during the purchase of my new Property. I had a challenging situation for two big reasons. #1 I had recently gone through a ...About Patrick, I feel he was the singular best thing that happened to me during the purchase of my new Property. I had a challenging situation for two big reasons. #1 I had recently gone through a devistating divorce which left my one time credit score of 785 below 700. Patrick worked hard and offered several solutions to not only get approved, but to also avoid paying any PMI. #2 I was buying my new property 'Contingent' on the sale of my existing property. As you can imagine, there were many challenges and deadlines that were very stressful. All of which had to be dealt with promptly and professionally to keep my Contingent Purchase from falling apart. Patrick was more than up to the challenge while keeping me abreast of everything. I was made aware of everything in real time. It so awesome! I have rarely in my life been treated so well. Patrick truly did go above and beyond as he worked my loan, and even got involved with the Closing of my existing property so as to expedite the Closing of my new Dream-come-True property. It was a real pleasure to watch it all come together, as Patrick did not falter on a single item during the complicated process. I not only appreciate Patrick's help in my loan process, i appreciate his excellent people skills. It is no small wonder we've become good friends.Also, he'll be forever welcome at my new place which he played a big role in making happen. I highly recommend Patrick to anyone seeking a loan, or even just advice. He's not just a great Professional, he's a fine young Man that you too will be blessed to have any dealings with. I cant over state what Patrick meant to my property dealings. I dealt with a number of Realtors, Loan Officers, and Office Staff. All of them faltered one or more times. Patrick never did... not once. Even with phone calls that he didn't have to make, to make sure I was good and/or needed anything. I will always be grateful to Patrick. I felt like I was his only Client, and I know better. Sincerely, Daniel Whitehall"

Julia Geesey
Julia Geesey

Julia Geesey
Rocket Mortgage
31 Reviews
John Flannery

"Julia was extremely helpful! She was the person that I worked with on the second try to get a refinance on my home. On the first try, the fellow that I was working refused to return my calls after I ...Julia was extremely helpful! She was the person that I worked with on the second try to get a refinance on my home. On the first try, the fellow that I was working refused to return my calls after I refused to paint my house since it was just painted 2 years ago! The deal fell through, to say the least. That's when Julia enters and saves me from leaving rocket mortgage with a very bad opinion. Julia obtained a FHA mortgage with the exact same information. The only downside to the entire deal was that my credit was checked within 2 weeks since the first deal and a second appraisal. Thanks to Julia and her knowledge and experience, I am very happy!"

Gary Gergely
Gary Gergely

Gary Gergely
Rocket Mortgage
31 Reviews
Cody Miller

"As a first time home buyer I came into this whole thing knowing little to nothing. I had to learn the terms, lingo, and all the inner details from the start. Gary walked me through every step of the ...As a first time home buyer I came into this whole thing knowing little to nothing. I had to learn the terms, lingo, and all the inner details from the start. Gary walked me through every step of the way. He gave me the information I needed very clearly and explained everything in the best of layman's terms that he could. I couldn't have asked for better help. If you're looking for a quick close and have all the bases covered, Gary and his team are unmatched. As soon as I gave them the address for the home we were interested in, they took the name Rocket to the next level with impressively fast service to get the appraisal, survey and forms launched to completion. I'll be telling everyone I know that are looking to buy a home *first timers especially* that these are the folks to call. I seriously can't say Thank You enough!"

Michael Habib
Michael Habib

Michael Habib
Rocket Mortgage
31 Reviews
Alice Dean

"Michael made it easy for us to choose Rocket Mortgage. He was friendly, helpful, knowledgeable and never sounded annoyed by my Questions like other mortgage companies. I learned how the process work ...Michael made it easy for us to choose Rocket Mortgage. He was friendly, helpful, knowledgeable and never sounded annoyed by my Questions like other mortgage companies. I learned how the process work to refinance along the way. He texted and emailed quickly in response to my questions. He picked up the phone when email or text wasn’t going to be an easy method to understand the answers. Other companies just continued to email me back and forth even after multiple clarification requests were made. I was easily able to call him too. Overall, I would highly recommend him to help anyone with their mortgages. The other added plus for us was the continuing monitoring of the interest rates and the future refinancing being included when they go down in the future. No pre-penalty for paying off early, good website where I have been able to see all my docs and electronic signing. Customer service has been the best. If you plan to refinance, Michael at Rocket Mortgage is the way to go. Thank you Michael!"

Debbie Kennedy
Debbie Kennedy

Debbie Kennedy
Rocket Mortgage
31 Reviews
Fred Waltemath

"Debbie Kennedy is by far the most professional and hard working individual we have ever had the pleasure to work with, not just in the mortgage industry but in any complicated process such as this. We...Debbie Kennedy is by far the most professional and hard working individual we have ever had the pleasure to work with, not just in the mortgage industry but in any complicated process such as this. We have had 5 houses and multiple mortgages for various properties that we have owned, rehabbed, or rented over the years and this by far was the easiest and less stressful of them all, especially using the VA.. Thank You Debbie... Fred & Gina Waltemath"

Austin Lentz
Austin Lentz

Austin Lentz
Rocket Mortgage
31 Reviews
Kevin Villarreal

"I had an outstanding experience working with Austin Lentz throughout the refinancing process. From start to finish, he was responsive, knowledgeable and incredibly supportive. Austin took the time to ...I had an outstanding experience working with Austin Lentz throughout the refinancing process. From start to finish, he was responsive, knowledgeable and incredibly supportive. Austin took the time to explain every step clearly, answered all my questions promptly, and made what could have been a stressful process feel smooth and manageable. He’s the reason we moved forward with Rocket Mortgage."