"From the first phone conversation Bill took time to listen and answer any concerns I had, waited patiently while I had to search for information he had asked of me and guided me through the process in...From the first phone conversation Bill took time to listen and answer any concerns I had, waited patiently while I had to search for information he had asked of me and guided me through the process in a way that I felt relaxed, not pressured and at the end of my dealing with Bill he let me know that once everything was said and done if I needed to I could still call him with any questions. I am so HAPPY with Bill and he is an asset to your company."