Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 121 of 400
Frederick Schwitz

"I didn't think anything would come of our attempt to secure a mortgage loan so we could stop renting the house we live in and make payments to benefit ourselves and not to just endlessly pay rent or ...I didn't think anything would come of our attempt to secure a mortgage loan so we could stop renting the house we live in and make payments to benefit ourselves and not to just endlessly pay rent or have to move and pay rent elsewhere because the owner was going to sell the property soon . Alex was able to pull it off by overcoming issues and getting past problems. He knows his stuff. He's quite good at what he does. Like I said already , I didn't think we'd get anywhere with securing a mortgage loan . Alex was able to do this for us. I'm very impressed with this man's work ."

Donna Nannini

"I began my journey with Rocket Mortgage as an unsure, prospective customer. Just wanted info on lower rates and a possible consolidation of bills due to recent death of my husband from ALS. I was ...I began my journey with Rocket Mortgage as an unsure, prospective customer. Just wanted info on lower rates and a possible consolidation of bills due to recent death of my husband from ALS. I was blessed the day Dimitry picked up that phone. Someone was looking after me! He was kind and assertive. Did not hesitate on several different options that would fit and help make my situation better. He was professional, efficient and above all a pleasure to work with. I could not have dreamed or hoped for a better person or a better outcome for me. The whole process went smoothly, quickly and worked out great. In no time at all (very quickly) we were at closing ....and that was for TWO properties. He was amazing! The team was wonderful and I am eternally grateful. Thank you Dimitry from the bottom of my heart. Blessings on you and your family, for you were truly my Angel. I have already recommended him and Rocket Mortgage to my family members and friends, as well as any repair people that come to my home. They have been GREAT! If you are afraid, take my word...I was too, but I am glad I (oh so glad) that I completed this process. Success, Thanks to Dimitry and Rocket Mortgage. Mrs. Donna Lewis Nannini"

Patrice Wright

"In these most trying times it is important that you work with someone you can trust. My first time buyer became a widower in the last few months. So this was a scary, and challenging process for ...In these most trying times it is important that you work with someone you can trust. My first time buyer became a widower in the last few months. So this was a scary, and challenging process for her, as well as embarking her home search journey by herself. Shane assisted my client from beginning to end, even at closing : ). He held her hand through this process by educated her on what a loan process look like for her situation, which she appreciated. I can go on and on about the amazing interaction I had dealing with him as a realtor. Shane was very engaging and professional, and a pleasure to work with. And we even opened and closed escrow in 25 days, with an FHA loan!!! Hands done he would be my preferred choice as my lender going forward with any other buyers. God Bless!!"

Nickie Borodko

"We were somehat leary of dealing over the internet but Lucas put us at ease with it and was very understanding in helping us with the computer side. He was wonderful to work with and Rocket ...We were somehat leary of dealing over the internet but Lucas put us at ease with it and was very understanding in helping us with the computer side. He was wonderful to work with and Rocket Mortgage/Rocket Mtg were great. Everything went smooth just as he said it would and we would highly reccomend him to ayone. Thanks Lucas, you helped us lowery our interest rate easily."

Donna Toledo

"Our experience with Mariana was positive. from start to finish. She was available immediately whenever we had a question. Answers we’re provided quickly by Mariana. If she was unable to answer a ...Our experience with Mariana was positive. from start to finish. She was available immediately whenever we had a question. Answers we’re provided quickly by Mariana. If she was unable to answer a question, she had the appropriate representative contact us immediately. She knew the status of our refinance every step of the way. Honestly, Mariana provided possibly the best customer service we’ve ever experienced. This made the entire process quick, smooth and “painless”. My first contact with Mariana was on March 2nd, and we closed on March 30 (even in the middle of a pandemic)! Kudos to Rocket Mortgage, Rocket Mortgage and Amrock Title, but mostly to Mariana for her ability to make us feel like people, not just customers."

Teresa

"I recently had the pleasure of working with Ryan Glenn at Rocket Mortgage for my home loan, and I cannot recommend him highly enough. From the very first conversation to the final closing, Ryan ...I recently had the pleasure of working with Ryan Glenn at Rocket Mortgage for my home loan, and I cannot recommend him highly enough. From the very first conversation to the final closing, Ryan demonstrated exceptional professionalism, expertise, and genuine commitment to my success. What truly sets Ryan apart is his combination of technical knowledge and personable approach. He took the time to thoroughly explain every step of the mortgage process, ensuring I understood my options and felt confident in my decisions. His responsiveness was impressive—every question I had was answered promptly, whether through email, phone, or the Rocket Mortgage platform. There were never any delays or miscommunications on his end. Ryan's attention to detail and proactive approach made the entire experience smooth and stress-free. He kept me informed throughout every stage of the loan, anticipating potential issues before they became problems. Most importantly, he prioritized my financial well-being and worked diligently to secure competitive rates and favorable terms tailored to my specific situation. Thank you Ryan Glenn for the great service!"

Cynthia Bartley

"John sets the standard high for mortgage bankers. He really listened to what I wanted and what I was concerned about as far as refinancing my home. No matter what time of day I contacted him with a ...John sets the standard high for mortgage bankers. He really listened to what I wanted and what I was concerned about as far as refinancing my home. No matter what time of day I contacted him with a question or concern he responded within minutes. He followed me through the whole process of refinancing. He wasn’t pushy or salesman like. I would definitely recommend him to anybody who is interested in refinancing. He is definitely an asset to Rocket Mortgage."

Lid. Med

"I’ve worked with various lenders on multiple properties, and my experience working with Brian at Rocket was by far one of the quickest and most efficient processes I’ve ever had. Brian was extremely ...I’ve worked with various lenders on multiple properties, and my experience working with Brian at Rocket was by far one of the quickest and most efficient processes I’ve ever had. Brian was extremely helpful and knowledgeable, always quick to reply and ready to guide me through every step. He made the entire process smooth and painless. Rocket’s app was also very user-friendly, allowing me to easily keep up with each stage of the process in real time. The combination of Brian’s professionalism and the streamlined technology made this an outstanding experience. I highly recommend Brian to anyone looking for a reliable, efficient loan processor!"

Crevex Jeff Matias

"We had an incredible experience working with Roni Hana as our lender agent. From start to finish, Roni went above and beyond to ensure the loan process was smooth, efficient, and stress-free. He was ...We had an incredible experience working with Roni Hana as our lender agent. From start to finish, Roni went above and beyond to ensure the loan process was smooth, efficient, and stress-free. He was always available to answer our questions, no matter how big or small, and he explained every detail in a way that made us feel confident and informed. Roni’s expertise and dedication were evident at every step. He was proactive in handling all the paperwork, making sure nothing was missed, and kept us updated regularly so we always knew where we stood in the process. His professionalism, combined with a friendly and approachable demeanor, truly set him apart. Thanks to Roni’s hard work, we closed on time and without any unexpected issues. If you’re looking for a lender agent who will treat you like a priority, communicate openly, and work tirelessly on your behalf, I highly recommend Roni Hana. He made what could have been a stressful process feel easy and enjoyable."

Kentucky Dave

"Michael consistently demonstrates a high degree of professionalism and comprehensive knowledge regarding the entire process. He excels in client communication, effectively guiding individuals through ...Michael consistently demonstrates a high degree of professionalism and comprehensive knowledge regarding the entire process. He excels in client communication, effectively guiding individuals through complex procedures and addressing all inquiries with patience and clarity. A key strength is Michael's ability to remain attentive and focused, ensuring the client is well-informed and current at every stage, regardless of how many times a question needs to be addressed. He actively streamlines processes, proactively identifying and eliminating obstacles to ensure a smooth process. His exceptional service has made the entire experience seamless. Based on this outstanding performance, I would highly recommend working with Michael again for any future needs."