Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 121 of 461
Karen Gennaro-Margaritis

"Jeremy was awesome. He was thorough and very helpful with every question. He made the process easy and I was confident in his ability to get the job done."

Sarah Scates Foreman

"Shane was the most helpful person at Rocket Mortgage. He was usually always available to take my call and if he wasn't right then, he returned my calls right away. He helped me to understand the ...Shane was the most helpful person at Rocket Mortgage. He was usually always available to take my call and if he wasn't right then, he returned my calls right away. He helped me to understand the process and helped me in collecting all the needed documents. Shane has excellent customer service skills"

Prof Oke

"Communicated well. Worked effectively!"

Renee Guenther

"Eric was absolutely wonderful! Without his assistance our cash-out refinance would not have happened. We were previously told we weren’t eligible for a cash-out refinance first various reasons but ...Eric was absolutely wonderful! Without his assistance our cash-out refinance would not have happened. We were previously told we weren’t eligible for a cash-out refinance first various reasons but Eric was willing to investigate further and make it happen. I would highly recommend Eric!"

Pat Miller

"Derrick went above and beyond to help us get a mortgage . Thank you so much"

Deiby Pacheco-Rua

"Sam has been simply phenomenal for us to make the switch from a 30-yr fixed FHA loan to a 20-yr fixed conventional loan. We were simply shopping around and doing preliminary numbers when his call ...Sam has been simply phenomenal for us to make the switch from a 30-yr fixed FHA loan to a 20-yr fixed conventional loan. We were simply shopping around and doing preliminary numbers when his call arrived, but his skills to meet our budget goals and fight for us were remarkable. It was so simple to get approved and lock our interest rate, that the decision making was effortless. We are closing after 20 days from the initial call. I highly recommend Sam for all your home financing or refinancing needs."

Charlie Hedges

"Zach was very pleasant and knowledgable."

Tanya Mukes

"Zachary was highly professional, very knowledgeable and patient. He's an asset to your organization and I'm privilege to work with him."

Glenda Gabriel

"From the first phone conversation Bill took time to listen and answer any concerns I had, waited patiently while I had to search for information he had asked of me and guided me through the process in...From the first phone conversation Bill took time to listen and answer any concerns I had, waited patiently while I had to search for information he had asked of me and guided me through the process in a way that I felt relaxed, not pressured and at the end of my dealing with Bill he let me know that once everything was said and done if I needed to I could still call him with any questions. I am so HAPPY with Bill and he is an asset to your company."

Jean Leedy

"A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so ...A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so I called him when I was ready to move forward. He is very personable and has great communication skills. I was set on getting a personal loan that didn't include refinancing my home. However, Jeremy was able to show me the value of refinancing and still achieving the financial goals that I had. He is very prompt at keeping appointments and went out of his way to fit our appointments into my busy schedule. That included evenings, weekends and even a call when he was ill. I've moved to the next phase of the process and have a new contact. However, I know that if I need Jeremy for something he is available to take my call. I highly recommend him to anyone wanting to work with Rocket Mortgage. Great job Jeremy! Jeannie L."