Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 121 of 373
Chelsea Davis

"Cannot thank Chris enough for his patience and help through this process! We had tried a refinace with the company my mortgage was through previously and they made things so difficult. After 2 months ...Cannot thank Chris enough for his patience and help through this process! We had tried a refinace with the company my mortgage was through previously and they made things so difficult. After 2 months of back and forth and no where near a closing date, I canceled my application with them and did a rocket mortgage inquiry. Chris contacted me the next day and I closed on my new loan within 3 weeks!! He was patient with me being a new mom and was flexible with when I could communicate. Having this refinance to consolidate some of our debt has been a HUGE relief for us and is helping us have a more successful future for our little guy. I know I told you directly, but thank you again Chris. You'll never fully understand the positive impact this has had on our lives"

Petulah Clarke

"Hi Yousuf, I just wanted to take a moment to express my heartfelt thanks for all your help and support throughout the mortgage process. Your guidance made everything so much easier and less ...Hi Yousuf, I just wanted to take a moment to express my heartfelt thanks for all your help and support throughout the mortgage process. Your guidance made everything so much easier and less stressful. What really stood out to me was how patient and reassuring you were when I had questions—especially during those moments when I felt overwhelmed. You took the time to explain things clearly and made sure I understood every step, which gave me so much confidence. Thanks again for going above and beyond. I truly appreciate your professionalism and kindness—it made this experience a positive one for me! I look forward to staying in touch and working with you again in the future if the opportunity arises. Best regards, Petulah Clarke"

Eric Swanson

"Allison was great to work with! She understood what my initial interest was and offered something that I was unaware of that far exceeded my expectations! Allison took time to explain stuff that was...Allison was great to work with! She understood what my initial interest was and offered something that I was unaware of that far exceeded my expectations! Allison took time to explain stuff that was probably were out of the realm of things she had to say. Allison was friendly. She spent the extra time to make sure I understood all the steps of completing a loan application online while I was on the telephone. She follow through at every step. She was expeditious in all that she did. It was an excellent experience working with Allison!"

Daniel Whitehall

"About Patrick, I feel he was the singular best thing that happened to me during the purchase of my new Property. I had a challenging situation for two big reasons. #1 I had recently gone through a ...About Patrick, I feel he was the singular best thing that happened to me during the purchase of my new Property. I had a challenging situation for two big reasons. #1 I had recently gone through a devistating divorce which left my one time credit score of 785 below 700. Patrick worked hard and offered several solutions to not only get approved, but to also avoid paying any PMI. #2 I was buying my new property 'Contingent' on the sale of my existing property. As you can imagine, there were many challenges and deadlines that were very stressful. All of which had to be dealt with promptly and professionally to keep my Contingent Purchase from falling apart. Patrick was more than up to the challenge while keeping me abreast of everything. I was made aware of everything in real time. It so awesome! I have rarely in my life been treated so well. Patrick truly did go above and beyond as he worked my loan, and even got involved with the Closing of my existing property so as to expedite the Closing of my new Dream-come-True property. It was a real pleasure to watch it all come together, as Patrick did not falter on a single item during the complicated process. I not only appreciate Patrick's help in my loan process, i appreciate his excellent people skills. It is no small wonder we've become good friends.Also, he'll be forever welcome at my new place which he played a big role in making happen. I highly recommend Patrick to anyone seeking a loan, or even just advice. He's not just a great Professional, he's a fine young Man that you too will be blessed to have any dealings with. I cant over state what Patrick meant to my property dealings. I dealt with a number of Realtors, Loan Officers, and Office Staff. All of them faltered one or more times. Patrick never did... not once. Even with phone calls that he didn't have to make, to make sure I was good and/or needed anything. I will always be grateful to Patrick. I felt like I was his only Client, and I know better. Sincerely, Daniel Whitehall"

Brian Jacobson

"My wife and I recently decided to refinance and Amrit Gill had been assigned as our mortgage banker. We are so glad to have had her assigned to us. Questions answered quickly and with great ...My wife and I recently decided to refinance and Amrit Gill had been assigned as our mortgage banker. We are so glad to have had her assigned to us. Questions answered quickly and with great explanation. She made the process incredibly easy in comparison to other bankers we've worked with over the years. In fact even when Amrit's part was completed and we were to work with other people to finalize details I had reached out to Amrit with question about something and got an immediate response from her giving me understanding of terms and great comfort to proceed with what I was doing. Amazing customer service whether it was through email, phone call, or text. Amrit did it all and we tremendously appreciated her assistance with everything. If you get to choose your mortgage banker I encourage you to ask for Amrit Gill."

Katherine Ashley

"We waited to the end of our loan process to write a review. We would recommend speaking with Ruben, for your refinancing and/or first time mortgage needs...he was wonderful! Through the process, Ruben...We waited to the end of our loan process to write a review. We would recommend speaking with Ruben, for your refinancing and/or first time mortgage needs...he was wonderful! Through the process, Ruben remained professional, informative, friendly, and very easy to talk with. He kept us in the loop and always responded to inquiries in a timely manner. Ruben scheduled, after office hours, time to go over information as it was the only convenient time for us. After, the banker part was finished, I continued to communicate with Ruben until we closed. We are pleased with how everything went and would request to work closely with Ruben again!"

Gilbert Vasquez

"I had a great experience with Tanner, he always was there for me if I needed any assistance. Here is an example, A different agent contacted because he needed more information from me. I ask him his ...I had a great experience with Tanner, he always was there for me if I needed any assistance. Here is an example, A different agent contacted because he needed more information from me. I ask him his email address so I can send it to him and the paperwork needed to be in right away for closing. The other agent never return my message, so I went straight to Tanner and he respond back to me right away and finished my paperwork so I could close on time. I truly appreciated everything he did for me and went out of his way to get the job done. Thank You Tanner"

Janice Vasilenko

"Rocket Mortgage in total, and Jake Kelley in particular, did an extraordinary job in leading and managing this entire mortgage refinancing process. He is experienced and extremely knowledgeable. He ...Rocket Mortgage in total, and Jake Kelley in particular, did an extraordinary job in leading and managing this entire mortgage refinancing process. He is experienced and extremely knowledgeable. He created a way for me to consolidate two loans into one and realize huge monthly savings. His communication skills are extraordinary. He listens really well and communicates in simple, understandable terms. He proactively shared what the entire process would be and what each next step would be. The process went exactly as he described. Jake's customer service and attention to detail are at the highest level. Rocket Mortgage's client services team is also fantastic, and I believe made better by Jake's leadership. Perhaps most importantly, Jake is a nice person and an absolute pleasure to work with. From our first conversation to our last, I can tell that he is genuinely interested in me as a person, and helping me to get the best possible solution to meet my needs. I have owned six homes in my life and have closed on more that 10 mortgages and refinancing. Most, if not all were a nightmare. Thanks to Jake and his team, this one was an absolute pleasure."

Al N Mel Rodriguez

"William was a pleasure to work with from beginning to end. He's very knowledgeable in the refinance process and helped guide me in all the required docs needed to close in under 3 weeks!!! He was ...William was a pleasure to work with from beginning to end. He's very knowledgeable in the refinance process and helped guide me in all the required docs needed to close in under 3 weeks!!! He was readily available with quick responses to questions both on the phone and through email whenever anything would need some attention. I would highly recommend Mr. Kohls to anyone who is looking to refinance with Rocket Mortgage! Thank you Mr. Kohls!"

Nancy Palomarez

"I first contacted Jeremiah Koprowski on 10/24/2021 about financing a home thru Rocket. He provided complete details about what we had to do to complete the process and answered all of our questions. ...I first contacted Jeremiah Koprowski on 10/24/2021 about financing a home thru Rocket. He provided complete details about what we had to do to complete the process and answered all of our questions. His frequent contacts about how our home search was going were greatly appreciated. I always felt confident in his desire to help us acquire a home loan and thoroughly respected his guidance. In February, he and I again spoke about the purchase of another home. Although, we did not purchase either home, I knew that if another opportunity presented itself to purchase a home, he would again be the one to contact due to his professionalism, knowledge and desire to help us. Jeremiah would also be who I would refer others to, knowing that he would offer them the same excellent service and expertise as he offered us."