Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 114 of 397
Gina Devlin

"Kevin is excellent at his job and answered all our questions in a direct and non-condescending fashion. When he said the approval would only take 20 minutes - it actually took about 10 minutes. The ...Kevin is excellent at his job and answered all our questions in a direct and non-condescending fashion. When he said the approval would only take 20 minutes - it actually took about 10 minutes. The whole process of refinancing was made clear and was done painlessly in one evening. Our rate was the lowest as promised for our excellent credit and the whole process flowed easily. I would definitely recommend Rocket Mortgage/Rocket Mortgage but especially Kevin Gargano as your agent. Thank you for making the process so easy!!"

Lid. Med

"I’ve worked with various lenders on multiple properties, and my experience working with Brian at Rocket was by far one of the quickest and most efficient processes I’ve ever had. Brian was extremely ...I’ve worked with various lenders on multiple properties, and my experience working with Brian at Rocket was by far one of the quickest and most efficient processes I’ve ever had. Brian was extremely helpful and knowledgeable, always quick to reply and ready to guide me through every step. He made the entire process smooth and painless. Rocket’s app was also very user-friendly, allowing me to easily keep up with each stage of the process in real time. The combination of Brian’s professionalism and the streamlined technology made this an outstanding experience. I highly recommend Brian to anyone looking for a reliable, efficient loan processor!"

Katherine Ashley

"We waited to the end of our loan process to write a review. We would recommend speaking with Ruben, for your refinancing and/or first time mortgage needs...he was wonderful! Through the process, Ruben...We waited to the end of our loan process to write a review. We would recommend speaking with Ruben, for your refinancing and/or first time mortgage needs...he was wonderful! Through the process, Ruben remained professional, informative, friendly, and very easy to talk with. He kept us in the loop and always responded to inquiries in a timely manner. Ruben scheduled, after office hours, time to go over information as it was the only convenient time for us. After, the banker part was finished, I continued to communicate with Ruben until we closed. We are pleased with how everything went and would request to work closely with Ruben again!"

Mike Chow

"Curtis was very knowledgeable of the loan process, and he estimated a very good timeline for closing the loan in timely manner with very tight schedules. He is very responsive and turn around ...Curtis was very knowledgeable of the loan process, and he estimated a very good timeline for closing the loan in timely manner with very tight schedules. He is very responsive and turn around quickly. He always kept me in the loop and followed up the loan process to make the loan moving smoothly. I will definitely recommend friends and family members to him and his team. Thank you!!!"

Rick McLaughlin

"When the mortgage loan rates dropped, I began shopping for a refinance for my home loan. I had made contact with a few mortgage companies, including Rocket Mortgage. I had not found a product that ...When the mortgage loan rates dropped, I began shopping for a refinance for my home loan. I had made contact with a few mortgage companies, including Rocket Mortgage. I had not found a product that met my needs and that I was comfortable with. David contacted me and came up with a few different solutions that had not been offered by others I had been in contact with. One of the solutions David offered met my particular needs perfectly. During the entire process of applying through approval of the mortgage loan, David was helpful, professional and readily available if I had any questions. Easiest home mortgage process I have ever been involved in."

Samantha Brown

"If I could give more than 5 stars I most definitely would. My experience with Leah just so happened to be my first time buying a house. She took the reins on every hurdle we hit, kept me updated from ...If I could give more than 5 stars I most definitely would. My experience with Leah just so happened to be my first time buying a house. She took the reins on every hurdle we hit, kept me updated from start to close, and somehow has a way to make you feel so comfortable during such a stressful situation. Leah and I formed such an amazing friendship and got to know so much about each other during my home buying process that when my brother and sister-in-law were looking for a house I did not hesitate on sending them Leah’s way. Leah is always just one call or text away with the answer to your question. She reassures you and never makes you feel like you are bothering her. Her customer service is top tier. When I was transferred to underwriting, I was assigned a loan care specialist who was kind of the opposite of Leah two weeks go by and I don’t hear anything about where my loan is sitting, no updates, no emails so I emailed my loan care specialist to ask where we were with the process and I was told that we were waiting on the county I live in to convert the property from personal property to real estate (which if my loan care specialist and the closing agency had communicated with Leah and myself that would have been taken care of 2 weeks prior). I then was told that they were not going to covert it to real estate so I was made out to feel as if they were giving up on me so I texted Leah. As soon as she got my message at noon time she texted me back with updates as to who she was contacting and the information she needed. By 5:45 the same day Leah had everything figured out and they agreed to convert the property to Real Estate. When she called me with the news emotions were high on both ends. She truly fought for my family as if we were her own. If you are looking for someone who is truly going to fight for you Leah is the one for you!"

Ultimo De Oliveira

"Rocket Mortgage is a reliable, outstanding company. That's precisely why Joe works there. Very professional, objective, knowledgeable, empathetic towards the clients needs/situation, and above all, ...Rocket Mortgage is a reliable, outstanding company. That's precisely why Joe works there. Very professional, objective, knowledgeable, empathetic towards the clients needs/situation, and above all, sincerely committed to find the best deal to his clients. I am truly grateful to have met Joe and had him guiding me through the purchase of my house. I highly recommend his services. Thank you Joe. God bless you and protect. Sincerely, Ultimo De Oliveira"

Gregg Jorden

"My decision to refinance was the best decisions I've ever made .it all started with Grant..from the get go he was very friendly,down to earth yet very professional...he made me realize that this is ...My decision to refinance was the best decisions I've ever made .it all started with Grant..from the get go he was very friendly,down to earth yet very professional...he made me realize that this is what I had to do moving forward with my future being a home owner...as time went own he wasn't just a morgage lender but he was a friend...he put me in a great loan and put me in a great position..i.would recommend Grant to anyone looking to buy a home or refinance..gurantee u will be happy with him"

Steve Steingraeber

"Michael performs his work with a great deal of professionalism, integrity, conscience and deliberately. The manner in which he facilitates his deals is without question a very positive experience, ...Michael performs his work with a great deal of professionalism, integrity, conscience and deliberately. The manner in which he facilitates his deals is without question a very positive experience, and I must submit took me by some surprise. I/we were very happy with Rocket Mortgage/Rocket Mortgage. Very Happy! I took a flyer with Rocket Mortgage/Rocket as I was not convinced it was a safe, reliable path for such home mortgage transaction. From the moment I shared my disbelief and concerns Michael began to put my issues to bed and at ease, and delivered a excellent experience. Michaels demeaner is equally satisfying as his follow through and follow up. I would recommend Michael to anyone to obtain a home mortgage to receive First Class attention, technical guidance, financial understanding and trust in this large infrequent personal business transaction. Anyone, that has access to Michael, and can advantage his attention into a mortgage transaction should JUMP AT THE CHANCE. I cannot "blow" enough Sunshine towards this guy for his business acumen and personal 'touch' in conducting business. He is way beyond his years in technical aptitude, business acumen, and personal / relational engagement. DO NOT HESITATE TO USE MICHAEL FOR HOME MORTGAGE!!!"

Netta W.

"My time working with Jon has been great! He has been on top of everything since day one when we started talking and moving forward with the mortgage journey. Jon has provided me with such great ...My time working with Jon has been great! He has been on top of everything since day one when we started talking and moving forward with the mortgage journey. Jon has provided me with such great customer service, while providing me with plenty of helpful and useful information. Jon has been very attentive, has continuously kept in contact with me to provide updates, while checking in as well, notifying me of any additional information that may be needed. My experience with Jon has been exceptional; he has definitely put me at ease during the whole house mortgage process. I thank Jon so much for his professionalism and great work!"