Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 114 of 357
Henok Belai

"Working with Jeremiah Koprowski at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From the very beginning, Jeremiah demonstrated exceptional professionalism, ...Working with Jeremiah Koprowski at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From the very beginning, Jeremiah demonstrated exceptional professionalism, knowledge, responsiveness, and genuine dedication to helping us secure the best possible mortgage for our new home. Buying a home can be overwhelming, especially with all the financing options, documentation, and deadlines involved. Jeremiah made the entire process feel simple and manageable. He took the time to explain every step of the mortgage process in detail, answered every question we had with patience, and made sure we fully understood our options before making any decisions. We never felt rushed, and he always made us feel like our questions were important. One of the things we appreciated most was Jeremiah's incredible availability. Whether it was during the day, in the evening, or even on weekends, he was always willing to answer our calls, respond to emails, and provide updates. Knowing that we could reach him whenever we needed gave us tremendous confidence and peace of mind throughout the process. Jeremiah worked tirelessly to help us secure the best interest rate possible. He carefully monitored the market, discussed the available options with us, and made recommendations that were truly in our best interest. His expertise and dedication helped us obtain a great mortgage solution that fit our family's financial goals. Throughout the loan process, Jeremiah stayed on top of every detail. He coordinated seamlessly with our real estate agent, title company, and everyone else involved to ensure everything moved forward smoothly and on schedule. His proactive communication and attention to detail helped us close on time without unnecessary stress or delays. What truly sets Jeremiah apart is his commitment to his clients. He genuinely cares about helping families achieve their dream of homeownership and consistently goes above and beyond what is expected. His honesty, transparency, professionalism, and willingness to help at any time made us feel supported every step of the way. We are incredibly grateful for everything Jeremiah did for us. Thanks to his hard work, knowledge, and outstanding customer service, our mortgage experience was smooth, efficient, and stress-free. We wholeheartedly recommend Jeremiah Koprowski to anyone looking for a knowledgeable, trustworthy, and dedicated mortgage professional. If you're buying a home and want someone who will work tirelessly on your behalf, answer every question with patience, and make your success his priority, Jeremiah is the person you want on your team. Thank you, Jeremiah, for helping make our dream of homeownership a reality. We truly appreciate your outstanding service and couldn't be happier with our experience."

Kerou Zhang

"Working with Anthony has been an absolutely fabulous experience! As we continue our search for the dream house, Anthony has been an invaluable resource, offering a wealth of useful suggestions. His ...Working with Anthony has been an absolutely fabulous experience! As we continue our search for the dream house, Anthony has been an invaluable resource, offering a wealth of useful suggestions. His proactive approach in reaching out to listing agents has not only been instrumental in building trust but has also played a pivotal role in winning the offer for our dream home! We are thrilled with the outcome! Anthony's professionalism and genuine kindness shine through in every interaction. Despite the pressures associated with loan underwriting documentation, Anthony has always been a constant source of support. He diligently prepared us for the process, conducting thorough pre-work and ensuring we were well-informed about every step. It's always a pleasure to speak with him, and we feel incredibly fortunate to have chosen him as our loan partner. We will keep in touch with him and come to him again without any hesitation for our next home!"

Leah-Sharon Avila

"This is the third time that I have done something with 'Rocket Mortgage that has involved multiple phone conversations. My most recent pho1ne friend is Jacob Montano. Jacop fiirst called me ...This is the third time that I have done something with 'Rocket Mortgage that has involved multiple phone conversations. My most recent pho1ne friend is Jacob Montano. Jacop fiirst called me about the lowered interest rates that would be to my favor to refinance. Later in our phone friendship, I was looking at extensive dental bills for my husband and myself. Also, we were considering at buying a new car. I kept telling Jacob to keep calling me back while waiting for the right abount of our potential loan. I, also, had to get over pneumonia which required further delays. I am so glad that Jacob was faithful in keeping in touch and did not think that I was just wasting his time with my delay tactics. Finally, we were successful in acquiring my new loan. Jacob called me to tell me just what was going on and what to expect and what was aactually occurring or needed to be done. I am visually impaired as of eighteen years ago, and I sometimes felt that my questions, comments and actions were quite juvenile on my part. As a retired educator, I appreciated that Jacob never showed impatience or ridicule. I bet that he did not even roll his eyes-- like my husband!! My great sorrow is that my phone friend is no longer in my life. Maybe I'll think of some reasons to call him. Thank you Rocket Mortgage for having such a considerate, compationate and competent employees such as Jacob. Appreciatively Leah-Sharon Avila"

Beverly Wheelhouse

"Beverly Wheelhouse From: beverlywheelhouse@yahoo.com To: Emily Nelson Fri, Apr 4 at 10:36 AM Working with Emily has certainly been an incredible experience, she has helped me with my refinance and...Beverly Wheelhouse From: beverlywheelhouse@yahoo.com To: Emily Nelson Fri, Apr 4 at 10:36 AM Working with Emily has certainly been an incredible experience, she has helped me with my refinance and let me know that we will approach each task one day at a time and do this at my pace not her's, this is when I felt I was in good hands. I appreciate the way she has handled the entire refinance process from beginning to the end. Emily's compassion to do the very best job for not only the company but also the client she is working with has shown me several qualities she possesses, her empathetic nature is the one that I will let my family and friends know that Emily should be their to go to person with Rocket Mortgage. Emily has gone above and beyond the norm, and I really appreciate everything she has done for me., she is an extraordinary person whom I'm happy I have had the opportunity to meet and handle my refinance with Rocket Mortage. Emily is an unbelievable person who is committed to her company but more important her clients because without the clients there wouldn't be the company. So happy I have her to represent my future with Rocket Mortgage. Beverly Wheelhouse. Reply, Reply All or Forward"

Michael D. Wagner

"My Wife Robin and I can not say enough phenomenal words when it comes to Winston, period ! From start to finish Winston was with us every step of the way. This was the easiest and most stressless refi...My Wife Robin and I can not say enough phenomenal words when it comes to Winston, period ! From start to finish Winston was with us every step of the way. This was the easiest and most stressless refi that any family could ever hope ! Chase just sucks period ! When I can call my Mortgage Broker on his day off on his personal cell phone, that speak's volumes as to his level of professionalism and his dedication to his customers, do you not understand yet ? Please give me a call at 4072217089 !"

Todd Rollins

"My experience with Jason was the best I could have ever wanted. He was very knowledgeable and encouraging. He was the utmost professional in every way possible. I only wish I could have had Jason ...My experience with Jason was the best I could have ever wanted. He was very knowledgeable and encouraging. He was the utmost professional in every way possible. I only wish I could have had Jason through the entire refinancing process not that the other specialists were not as good but because I could tell he genuinely cares about his customer and he was willing to go above and beyond the normal scope of his job to make sure I was satisfied and to make sure that when it was time to pass me off to the next Rocket Mortgage specialist that I knew exactly what was going to take place so I knew what to expect next after my time with him was completed. Having Jason Pierce on the Rocket Mortgage team is one reason I would recommend Rocket Mortgage and him personally to anyone needing financial solutions. Outstanding young man with a very bright future ahead !! Thanks again Jason for outstanding customer service !"

Donald Valdez

"I had applied for a equity loan, but my scores weren’t quite where they needed to be to get the APR I could afford, I was introduced to Justin and Right away, he put me at ease. He has a calm ...I had applied for a equity loan, but my scores weren’t quite where they needed to be to get the APR I could afford, I was introduced to Justin and Right away, he put me at ease. He has a calm demeanor, very pleasant to speak to and knowledgeable. he gave me advice and I’d say within a week and a half my scores were all above 700!! Which put me into a different bracket and a more affordable APR I can’t thank Justin enough. conversation I had with him was pleasant. He always puts you at ease when you speak with him I’m older and not always easy to talk too! Justin listens takes his time to make sure that you understand everything. I can’t say enough about him except. Thank you! Donald Valdez"

Carolyn Mitchem

"It was five months after my husband passed away. I had insurance that only paid half of his funeral. I was in debt 6,000 dollars. I knew I had quite a bit of equity in our home. So I tried several ...It was five months after my husband passed away. I had insurance that only paid half of his funeral. I was in debt 6,000 dollars. I knew I had quite a bit of equity in our home. So I tried several Mortgage companies. Every one told me the same thing, no! I read about Rocket Mortgage, one more try!! I called. Martin Rayis was put on the phone. As we talked I explained my situation, he said he would do everything to get me qualified. And he did. In a few days I was called asking for my personal information, income and such. Soon Martin told me he was certain it was going through. You will never know what that meant to me. Martin Rayis will never know how he helped me. Martin was so kind, always called when he said he would. Treated me with such respect, if there is a hope you need to refinance, or get your first mortgage, CALL MARTIN RAYIS, you will be glad you did!!"

Tammy Blanchard

"Jamie was amazing. When I had no hope in this process he assured me it would be fine. He got me thru some Rocky roads with a few hiccups but never lost the positivity I needed to keep pushing forward!...Jamie was amazing. When I had no hope in this process he assured me it would be fine. He got me thru some Rocky roads with a few hiccups but never lost the positivity I needed to keep pushing forward! Thanks to all his hard work, great communication skills, perseverance in the face of several challenges, we sign on our home this week! The world needs more of your positivity and helpfulness Jamie! Keep up the awesome work! You deserve HUGE raise!"

Jeff Lara

"Straight outta the gate Christine hooked. I was on my way home and was just calling to inquire about things, but she made it seem so doable and just right thing for me to do at the current time. I ...Straight outta the gate Christine hooked. I was on my way home and was just calling to inquire about things, but she made it seem so doable and just right thing for me to do at the current time. I asked her call me back so she could talk to both my wife and I, and when the call came it was a SLAM DUNK for me and wife. Mind you during all these COVID times, Christine hustled to get the ball rolling and did everything on her end to get the job done. She was very patient with me understanding that I had to let things soak in a little. She let the rest of her team do their job and checked in on things as to keep things flowing.. great job!!!!"