Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 114 of 399
Joshua Atkinson

"I had the pleasure of working with Ryan as my loan officer, and I can't speak highly enough about his exceptional service. From the very beginning, Ryan was incredibly professional, knowledgeable, and...I had the pleasure of working with Ryan as my loan officer, and I can't speak highly enough about his exceptional service. From the very beginning, Ryan was incredibly professional, knowledgeable, and attentive to my needs. He made the entire loan process smooth and stress-free. What truly set Ryan apart was his remarkable flexibility. He went above and beyond to accommodate my schedule and unique circumstances (moving out of state and closing on 2 homes at the same time), ensuring that I felt comfortable and informed every step of the way. His communication was prompt and clear, and he was always available to answer my questions, no matter how small. Thanks to Ryan's dedication and expertise, I was able to secure the loan I needed with ease. I highly recommend Ryan to anyone in need of a loan officer who combines professionalism with a personal touch. He truly made a difference in my loan experience, and I am incredibly grateful for his outstanding service."

Linda Barlow

"Brandon made the refinancing of my home, effortless. He was very professional and knowledgeable. He listened attentively and answered any questions or concerns I may have had in a patient and timely ...Brandon made the refinancing of my home, effortless. He was very professional and knowledgeable. He listened attentively and answered any questions or concerns I may have had in a patient and timely manner. He explained the loan process and made sure that I understood everything. His communication skills are exemplary. I was able to close my loan within weeks (in Rocket-speed!) I have been a customer of Rocket Mortgage for many years and I would never consider going anywhere else. Their entire staff is amazing and I appreciate the GREAT Customer Service! That will always keep me coming back!!!!!"

MzVon2 S

"Zionis actually deserves 10 stars! I can confidently say that his service along with entire team was nothing short of life-saving. From the moment of reaching out for assistance the team was very ...Zionis actually deserves 10 stars! I can confidently say that his service along with entire team was nothing short of life-saving. From the moment of reaching out for assistance the team was very responsive, very professional and genuinely interested in my needs! The assistance provided in navigating the lending process was outstanding! They really took the time to explain my options clearly and then ensuring that I understood all terms- which made the process seamless! What truly set Zionis and the team apart --was their ability to expedite this process through along with the attention to detail and the commitment for assisting every step of the way collectively. In the end not only did I secure the funding that I desperately needed but I also felt supported about you throughout the entire journey. I can't recommend this lender enough. Their exceptional service didn't just help me financially, I'm telling you it gave me such a greater peace of mind and a renewed sense of hope!"

Ray Esparza

"Josh was professional and efficient. During the process with Josh a competitor of Rocket Mortgage called and they were sneaky and shady. They tried to complete an application on me without my ...Josh was professional and efficient. During the process with Josh a competitor of Rocket Mortgage called and they were sneaky and shady. They tried to complete an application on me without my consent. That experience made me appreciate Josh and entire experience even more. I never went through a finance as easy and stress-free as I did with Josh and Rocket Mortgage last month."

John Taylor

"Refinancing was something my wife and I had not been looking forward to initiating, but Rafil led us through the entire process and answered all our questions. Even later in the process, our many ...Refinancing was something my wife and I had not been looking forward to initiating, but Rafil led us through the entire process and answered all our questions. Even later in the process, our many questions were answered promptly and completely. We especially liked that Rafil would check with us later to see if our questions had been answered to our satisfaction. She treated all our inquiries as very important, and followed through until we better understood. She helped make a Rocket Mortgage an enjoyable experience. We would recommend Rocket Mortgage to anyone."

Jeanie Ray

"Once again, Rocket Mortgage has exceeded my expectations and lived up to their motto: “Engineered to Amaze”. The personalized service and support I received from my Mortgage Specialist, Hussein, was...Once again, Rocket Mortgage has exceeded my expectations and lived up to their motto: “Engineered to Amaze”. The personalized service and support I received from my Mortgage Specialist, Hussein, was top notch! I have referred him to several of my friends and family and will continue to do so. This is my second refinance with Rocket Mortgage and will not be my last. To everyone involved: THANK YOU!!!!! My advice to anyone debating or shopping around... just STOP and call Rocket Mortgage. You will not be disappointed."

Tony Fuentes

"My second home equity line of credit was due to increase from a monthly payment of $100 to over $400! So I was in the market for a refinance to combine my first and second mortgage. Unfortunately, I ...My second home equity line of credit was due to increase from a monthly payment of $100 to over $400! So I was in the market for a refinance to combine my first and second mortgage. Unfortunately, I had been turned down by three banks because of an income issue and was feeling defeated. When Jose called, I didn't think he was going to be able to help me...but I'm happy to report that not only did Jose find the right loan program for me, but he also beat all the big bank offers I got denied for. You can tell right from the start that Jose is a seasoned pro. He takes his time to explain everything in detail and walks you through the whole process. He's quick to reply to emails and texts and he's knowledgable. I felt comfortable working with Jose and feel he is trustworthy. His team is organized and efficient. The whole process took 26 days when it was estimated to take over 40 days. I never felt like I was lost or left in the dark about something. I'd get periodic calls just to see if I had any questions and to update me about the loan process. They did everything perfect in my opinion and Jose and his team are a perfect example of what all mortgage loan providers should strive to be. Supremely recommended! "

Marty Taylor

"From my first contact with Zachary I knew he wanted me to have every chance to get my new home. A quick look at reviews sent me to The Rocket Mortgage website and a personal call soon followed. With ...From my first contact with Zachary I knew he wanted me to have every chance to get my new home. A quick look at reviews sent me to The Rocket Mortgage website and a personal call soon followed. With interest rates low I was able to afford more than I had originally planned and the increase was quickly updated on pre-approval letter. Throughout the process Zachary keep in contact with my realtor and me. Through texts and phone calls he stayed in contact. Even after a loan specialist was assigned I would get encouraging texts and his observances of how the process was progressing. Zachary was a pleasure to deal with, no pushy but reassuring and I felt he wanted the best for me. Not knowing how interest rates would go, I chose to lock in my rate and he took care of that pronto. Up to and after closing he was in contact always telling me I had any concerns to call: and I did. If there is a way to choose Zachary in your loan process, I advise you to do just that."

Vickie Frizzell

"Mr Alex, thank you for everything you did for me and Jerry to get our home refinanced with a lower payment and better interest rate. We are paying much less every month. Alex, you and everyone that ...Mr Alex, thank you for everything you did for me and Jerry to get our home refinanced with a lower payment and better interest rate. We are paying much less every month. Alex, you and everyone that works with you helped us to get our loan without leaving the house through the internet on my cellphone. I could not have done this without you helping me with the application. Thanks for being patient and kind to me as we worked through this. You kept us informed every day about the process of the loan and the loan went through in less time than I had expected. I would recommend Quick and Loan service to everyone. Again I say thank all of you and God bless you! "

Gina Devlin

"Kevin is excellent at his job and answered all our questions in a direct and non-condescending fashion. When he said the approval would only take 20 minutes - it actually took about 10 minutes. The ...Kevin is excellent at his job and answered all our questions in a direct and non-condescending fashion. When he said the approval would only take 20 minutes - it actually took about 10 minutes. The whole process of refinancing was made clear and was done painlessly in one evening. Our rate was the lowest as promised for our excellent credit and the whole process flowed easily. I would definitely recommend Rocket Mortgage/Rocket Mortgage but especially Kevin Gargano as your agent. Thank you for making the process so easy!!"