Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 107 of 373
Jean Leedy

"A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so ...A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so I called him when I was ready to move forward. He is very personable and has great communication skills. I was set on getting a personal loan that didn't include refinancing my home. However, Jeremy was able to show me the value of refinancing and still achieving the financial goals that I had. He is very prompt at keeping appointments and went out of his way to fit our appointments into my busy schedule. That included evenings, weekends and even a call when he was ill. I've moved to the next phase of the process and have a new contact. However, I know that if I need Jeremy for something he is available to take my call. I highly recommend him to anyone wanting to work with Rocket Mortgage. Great job Jeremy! Jeannie L."

David Young

"I have bought and sold over 10 homes over the past 27 years. Tatyana is BY FAR the most knowledgeable mortgage broker I have dealt with. She is intelligent, an amazing communicator, extremely ...I have bought and sold over 10 homes over the past 27 years. Tatyana is BY FAR the most knowledgeable mortgage broker I have dealt with. She is intelligent, an amazing communicator, extremely patient, breaks things down so you can understand what you need to do, she is diligent in her communications and stays on top of everything. She calls, texts and emails you to keep you informed of everything. In essence she holds your hand through the process. Honestly I have been so impressed and felt that I was in the best hands possible to guide me through the entire process. If I could give her 10years I would. If you can request her directly do it. This will be the best decision you make after you have chosen a home to purchase. 10/10 in my book!!!!!!"

Charlie DeCosa Jr.

"Al Hammoud is one of the most professional people I've worked with in YEARS. He is: PATIENT...VERY PATIENT, knowledgeable, sincere and ALWAYS AVAILABLE even for what may seem like silly or small ...Al Hammoud is one of the most professional people I've worked with in YEARS. He is: PATIENT...VERY PATIENT, knowledgeable, sincere and ALWAYS AVAILABLE even for what may seem like silly or small questions. I believe, because of his skills, he is confident and helpful in reassuring to clients during such a huge financial decision. HE'S THE BEST!"

John Bartlow

"Ashley provided exceptional service throughout our loan process. She was attentive to our needs, thorough in her approach, and always prompt in her responses. Above all, she was incredibly kind and ...Ashley provided exceptional service throughout our loan process. She was attentive to our needs, thorough in her approach, and always prompt in her responses. Above all, she was incredibly kind and courteous, making the entire experience smooth and stress-free. Her dedication to helping us secure our loan went above and beyond our expectations. Ashley worked tirelessly to ensure everything was handled efficiently and with precision. Her expertise and professionalism truly stood out, and she made us feel confident every step of the way. If you're looking for a reliable, knowledgeable, and compassionate loan expert, we highly recommend Ashley. She exceeded our expectations and delivered outstanding results!"

Tammie Brewer

"I can't rave enough about how easy Julius and the Rocket Mortgage team were to work with when refinancing my home. All of my questions and fears were addressed immediately and professionally. Even ...I can't rave enough about how easy Julius and the Rocket Mortgage team were to work with when refinancing my home. All of my questions and fears were addressed immediately and professionally. Even though I originally had some doubts about the whole process being online, it turned out to be quick and easy, and above all very CONVENIENT! I never had to leave my home for meetings or discussions. Everything was handled online. All forms and paperwork were uploaded online, making the whole process extremely easy. You just check your account each day for any questions or needs from Rocket Mortgage. All-in-all, the whole process took about 2 weeks, which is phenomenal if you've ever used a traditional mortgage company or bank to process a loan. I highly recommend Rocket Mortgage and Julius Hindy as your loan officer."

Evelyn Velazquez

"I can't thank Kyle enough for helping me obtain a refinance when my other two banks wouldn't. At the time I called Kyle I was in despair. Kyle talked me though my options, by the time our first ...I can't thank Kyle enough for helping me obtain a refinance when my other two banks wouldn't. At the time I called Kyle I was in despair. Kyle talked me though my options, by the time our first phone conversation ended I was so hopeful again. Wonderful experience, everyone I dealt with was extremely professional and answered all my questions. I've refinanced before but never with the online format that Rocket Mortgage provided, very easy and convenient. My first mortgage payment is due in January and I'm so happy to be paying what I'm paying now. Kyle saved me alittle over $500 a month with this refinance. Thank you Kyle and I will definitely recommend you to all my family and friends. Happy New Year! From A Very Satisfied Customer Evelyn V."

AK Hardin

"Ryan is professional and personable. He explained everything step by step in the refinancing of my home. He answered all of my questions and was prompt in answering emails or phone calls. He was ...Ryan is professional and personable. He explained everything step by step in the refinancing of my home. He answered all of my questions and was prompt in answering emails or phone calls. He was also extremely sweet about my overprotective dad being a part of the process. Ryan is an excellent ambassador of true customer service. I sincerely wish him nothing but the best in his career."

Cyndee Norman

"There is absolutely no way I would have continued with my refinance through Quicken Loans had it not been for Luke. He went above and beyond with all his efforts to help me. We had many bumps along ...There is absolutely no way I would have continued with my refinance through Quicken Loans had it not been for Luke. He went above and beyond with all his efforts to help me. We had many bumps along the way, and I had many questions that needed answers. Luke provided me with exceptional service and took the time to answer all of my questions. He cared about me as an individual, and was always quick to respond back to me, even on the weekends! Quicken loans is extremely blessed to have Luke as an employee who represents the company in such an exceptional, positive and caring manner.Thank you Luke for all your help! Mission accomplished! Sincerely, Cynthia Norman"

Edith Edlund

"I obtained a mortgage with Rocket Mortgage a number of years ago. Recently I rewrote my mortgage. 5 stars does not come even near to the quality of expertise given. From start to finish my dealings ...I obtained a mortgage with Rocket Mortgage a number of years ago. Recently I rewrote my mortgage. 5 stars does not come even near to the quality of expertise given. From start to finish my dealings with this Company and Dan Mayer has been outstanding. They offered the best rates, quick to answer my questions, always answered/returned my calls, knew what he was talking about and put things in easy to understand language. No matter what I call about the staff is always polite and gives prompt service. I will stay with Rocket Mortgage because they have never let me down."

Samantha Silkin

"From our first conversation and throughout the entire loan process, James was incredibly helpful, knowledgeable and thorough. Even when I was passed along to other members of the team, James went ...From our first conversation and throughout the entire loan process, James was incredibly helpful, knowledgeable and thorough. Even when I was passed along to other members of the team, James went above and beyond his roll, keeping in constant communication to help ensure a smooth, stress-free experience. He offered assistance to my many, many questions, patiently guiding me through any processes I needed clarity on. James' commitment to excellence is an absolute reflection of his professionalism and dedication to his customers. Honestly, everyone at Rocket Mortgage has been exceptional to work with. James is, without a doubt, an incredible asset to your team (which I'm sure you already know), and deserves any accolades you can think of to give him. It was truly a pleasure working with him and the rest of the Rocket Mortgage team."