Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 107 of 399
Margarita Pascual-Santos

"Great customer service. was knowledgable and friendly."

Mike Romine

"Jeremy is extremely knowledgeable and helpful. If I ever need to purchase another home, I would like for his assistance. Great experience and will recommend him to any of my friends needing a home ...Jeremy is extremely knowledgeable and helpful. If I ever need to purchase another home, I would like for his assistance. Great experience and will recommend him to any of my friends needing a home loan or refi. Thank you Jeremy!!!"

Charlie Hedges

"Zach was very pleasant and knowledgable."

Joy Hall

"Ethan answered all of my questions about refinancing my home with a positive attitude. He made sure I was able to upload all of the documents by "talking" me through the steps. Everything he told me...Ethan answered all of my questions about refinancing my home with a positive attitude. He made sure I was able to upload all of the documents by "talking" me through the steps. Everything he told me that would happen in the sequence of events occurred in a timely manner."

Zachary Snow

"Glad that I was able to get my house."

Thelma Newsom-Cox

"Very likable and took my concerns seriously."

Tom Eaton

"The first time I talked with Diala on the phone, I told her that my Income/Debt ratio would probably not qualify me for a refinance loan. She immediately said, "Let me take a look at some things." ...The first time I talked with Diala on the phone, I told her that my Income/Debt ratio would probably not qualify me for a refinance loan. She immediately said, "Let me take a look at some things." She came back and said were are going to work this loan for you, it looks very good. I was amazed. She is professional, courteous, caring, with a great personality. I think she is awesome."

Iris Gonzalez

"Anthony was really attentive and on top of the process. He walked us through the entire process with a lot of patience and kindness."

Anthony Freeman

"Jake called me to offer a refinance opportunity. at first i was hesitant because i have a twin house and it is hard to get appraisal because of a lack of comparable sales. Jake offer a way to get ...Jake called me to offer a refinance opportunity. at first i was hesitant because i have a twin house and it is hard to get appraisal because of a lack of comparable sales. Jake offer a way to get around that which demonstrated a knowledge of the services that Rocket loans offers. Now that my refinance is done i can look forward to working just one job, which is good for my quality of life. Thank you Jake!"

Charles Poole

"I must say, I've bought a lot of properties and worked with a number of lenders over the years, but Nathan is absolutely the most conscientious, personable, and well-versed in his lending knowledge ...I must say, I've bought a lot of properties and worked with a number of lenders over the years, but Nathan is absolutely the most conscientious, personable, and well-versed in his lending knowledge and practice that I've worked with, hands down. As a result, not only has the preliminary mortgage application process been the most expeditious and efficient I've ever participated in but the most enjoyable, as well. I am thankful for Nathan's thoughtful counsel, calm reassurance, and commitment to creating an overall positive customer experience for me. Truly, his efforts made a wonderful difference that has ensured I will be a Rocket Mortgage customer again when purchasing or refinancing."