Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 107 of 357
Lori Prashker-Thomas

"I am writing this review to express my utmost satisfaction and gratitude for the outstanding service provided by our Mortgage Broker, Patrick Sumara. From the initial consultation to the successful ...I am writing this review to express my utmost satisfaction and gratitude for the outstanding service provided by our Mortgage Broker, Patrick Sumara. From the initial consultation to the successful closing of our mortgage, Patrick’s professionalism, expertise, and dedication have truly set a remarkable standard in the industry. Patrick’s in-depth knowledge of the mortgage market and his ability to navigate the complex process, made our experience seamless and stress-free. He patiently guided us through each step, answering all my questions, and ensuring I felt confident in the decisions being made. What truly stood out was Patrick’s commitment to finding the best financial solution tailored to our specific needs. He not only secured a competitive interest rate, but also went above and beyond to explore options that maximized our financial benefits. Communication was flawless throughout the entire process. Patrick was consistently responsive, keeping us informed of updates and proactively, addressing any potential challenges. His dedication to providing top-notch customer service is evident and greatly appreciated. In addition to his professional manner, Patrick’s friendly and approachable demeanor made the entire experience a pleasure. He fostered a trusting and comfortable atmosphere, turning what can be a daunting process into a collaborative and positive journey. I wholeheartedly recommend Patrick Sumara to anyone seeking a mortgage broker, who combines expertise with genuine care for clients. My experience working with Patrick has been nothing short of excellent, and I am confident that he will continue to exceed expectations for others as well. Thank you, Patrick, for turning this refinance into a reality. I am grateful for the exceptional service and support."

Linda Barlow

"Brandon made the refinancing of my home, effortless. He was very professional and knowledgeable. He listened attentively and answered any questions or concerns I may have had in a patient and timely ...Brandon made the refinancing of my home, effortless. He was very professional and knowledgeable. He listened attentively and answered any questions or concerns I may have had in a patient and timely manner. He explained the loan process and made sure that I understood everything. His communication skills are exemplary. I was able to close my loan within weeks (in Rocket-speed!) I have been a customer of Rocket Mortgage for many years and I would never consider going anywhere else. Their entire staff is amazing and I appreciate the GREAT Customer Service! That will always keep me coming back!!!!!"

Bernard McMullan

"We had a great experience working with Joe (and his colleagues) at Rocket Mortgage. He hung in there as we amassed a large amount of documentation (I am an independent consultant-LLC) and answered our...We had a great experience working with Joe (and his colleagues) at Rocket Mortgage. He hung in there as we amassed a large amount of documentation (I am an independent consultant-LLC) and answered our many questions in a transaction that was somewhat complicated. The entire Rocket Mortgage team was available whenever we had a concern, needed clarification, or wanted to alert them of our progress is submitting documents. We had thought that there were going to be problems submitting and keeping track of documents through an on-line portal, but we were pleasantly surprised at how organized things were. It was a pleasure work with Joe and the entire Rocket Mortgage team."

Wayne Anderson

"Alex was very helpful in reliving my concerns about our future mortgage plans to build a major addition to our home. We plan to build the addition with cash and needed some affirmation that our ...Alex was very helpful in reliving my concerns about our future mortgage plans to build a major addition to our home. We plan to build the addition with cash and needed some affirmation that our existing low interest loan could be continued without having to re-finance. He also went a step beyond, answering some other home financing related questions not directly related to the Rocket Mortgage programs. Thank you Alex. (PS, my son's name is Alex too)."

mark robinson

"Our experience with Thomas has been heart-warming and amazing. He put us at ease with each step of the loan process, offering guidance and reassurance during each step, and offering professional tips ...Our experience with Thomas has been heart-warming and amazing. He put us at ease with each step of the loan process, offering guidance and reassurance during each step, and offering professional tips to make the process easy and transparent. We don't feel we could have completed this process without his help and wisdom. His knowledge of banking and mortgage loans helped us so much in understanding our loan journey. Thomas is always available to answer questions and solve any issues that arise. He truly is an asset to Rocket Mortgage and we would highly recommend his services to everyone we know. Thank you for all of your professional help, support and encouragement. Thank you so much for caring for us."

Vang Xiong

"Azreal is the best! From my first conversation with her, I could tell she was a very personable and relatable person and wanted my best interest at hand. Throughout our weekly conversations and text ...Azreal is the best! From my first conversation with her, I could tell she was a very personable and relatable person and wanted my best interest at hand. Throughout our weekly conversations and text messages, it felt like I've known her for years. But here's the most awesome part. A house came up on the market shortly after we were preapproved and it checked 4 out of 5 boxes for us in what we were looking for in a home. The first day of the open house drew over 18 families alone and the sellers had multiple offers before even having the open house. So, we knew going in, we weren't going to go in with the highest offer and we also weren't the strongest buyers. I had told Azrael the night we submitted our offer, that we had already emotionally and mentally moved on because we knew offer wouldn't get accepted. However, Azreal had been working strategically behind the scenes with my agent as well as the sellers agent in getting this deal closed for us. 24 hours later, she broke the news that our offer had been accepted! We were in shock and still are. Even during escrow, she'd reach out to me weekly to check in on me. We know this deal wouldn't have happened if we didn't have her on our side and are so grateful she was the one who took my call when I called Rocket Mortgage. She has a lifetime client and I will be referring all my family and friends to her. Thanks again Azreal, Kelly and I are forever grateful to have you on our team in making our dream come true!"

Tamara Santarelli

"Rocket Mortgage has well exceeded expectations!! Everyone who works for them is knowledgeable, compassionate, committed, and dedicated. There was never a moment that I felt as if they were not ...Rocket Mortgage has well exceeded expectations!! Everyone who works for them is knowledgeable, compassionate, committed, and dedicated. There was never a moment that I felt as if they were not working for us. They go above and beyond to accomplish every task and explain what is needed to achieve success and close the loan. Thank you Rocket Mortgage! I will never forget everyone who worked on our loan nor will I ever work with any other company again! You are all amazing! Just get Igor back and you will be 10 stars!!!"

Crystal Hamacher

"Hi, I wanted to take a moment out of my day to reach out and let you know WE OFFICIALLY CLOSED! you most likely know that (and I know it’s bowling night) so I won’t take too much time, we just wanted ...Hi, I wanted to take a moment out of my day to reach out and let you know WE OFFICIALLY CLOSED! you most likely know that (and I know it’s bowling night) so I won’t take too much time, we just wanted to personally reach out and say THANK YOU! from start to finish even during some road bumps and my OCD and stress you never left us hanging and you pulled strings to make sure you got us in this house, we can’t thank you enough for sticking it out with us!!! We now get to have a beautiful home for our family and I am not sure this would have been possible without you, you took the extra time that I needed and went over everything with me (even exploring apps that neither one of us we’re familiar with) 🤣 really don’t wanna do that again haha that sounds like it can be a Jim problem next time lol… but you made a very stressful place for me a lot more calm and we just wanted to reach out and say THANK YOU!!!! in the future (as we spoke about refinancing when Jim’s credit goes back up lol) I hope it’s you and me against Jim’s information once again…. Hopefully minus Fandual 🤣🤣 we hope you and yours have a beautiful holiday season (if you celebrate) and take care always….. your friend~~~Cryssy."

Adam Ali
Adam Ali

Adam Ali

Rocket Mortgage
36 Reviews
T Russ

"we had the absolute pleasure of working with Adam Ali from Rocket Mortgage, and we couldn’t be more grateful. He was incredibly helpful, patient, and compassionate throughout the entire process. From ...we had the absolute pleasure of working with Adam Ali from Rocket Mortgage, and we couldn’t be more grateful. He was incredibly helpful, patient, and compassionate throughout the entire process. From day, one, it was clear that he genuinely wanted the best for us. His extensive knowledge made us feel confident in our decisions and he was great at getting back to us whenever we had questions. He always made sure we felt comfortable and at ease, which made the entire process so much easier. What truly stood out was how generous he was with his time, even answering questions after hours. He consistently went above and beyond, offering himself as a resource whenever we needed him. It’s clear that he is an asset to Rocket Mortgage, and we are beyond thankful for his exceptional service. We highly recommend him to anyone looking for a smooth and stress-free experience."

Jeanie Ray

"Once again, Rocket Mortgage has exceeded my expectations and lived up to their motto: “Engineered to Amaze”. The personalized service and support I received from my Mortgage Specialist, Hussein, was...Once again, Rocket Mortgage has exceeded my expectations and lived up to their motto: “Engineered to Amaze”. The personalized service and support I received from my Mortgage Specialist, Hussein, was top notch! I have referred him to several of my friends and family and will continue to do so. This is my second refinance with Rocket Mortgage and will not be my last. To everyone involved: THANK YOU!!!!! My advice to anyone debating or shopping around... just STOP and call Rocket Mortgage. You will not be disappointed."