Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 107 of 460
Carol Parham

"As I've written previously, Jeremy was professional in every way. When we didn't understand, he explained ... sometimes more than once! When there were questions, answers were sent quickly. When we...As I've written previously, Jeremy was professional in every way. When we didn't understand, he explained ... sometimes more than once! When there were questions, answers were sent quickly. When we decided to more cash out, he reworked the loan to accommodate. When one computer wouldn't respond to signing of the documents, he put us in touch with wonderful support to talk us through the process. And when his part was completed and others were to answer, he put us in touch with the proper supervisors."

Albert Mizutani

"Was always looking out for me as a client. When problems occurred was the one person help me resolved them for me. Thank you"

Jose Ribot

"Although I didn't speak very much with Jeff but what little I've spoken with I can say he knows what he's talking about and knows what he's doing I felt confident in doing what is being done now for ...Although I didn't speak very much with Jeff but what little I've spoken with I can say he knows what he's talking about and knows what he's doing I felt confident in doing what is being done now for me."

Jon Pedersen

"Stefan was assigned to me as part of my loan process. I had a fairly complicated situation, and Stefan put together a good program for me. While it didn't meet my needs currently, he was very ...Stefan was assigned to me as part of my loan process. I had a fairly complicated situation, and Stefan put together a good program for me. While it didn't meet my needs currently, he was very upfront, transparent, and most of all not pushy. When I'm ready to proceed I'm going to go back to Stefan and see what he can do for me."

Lawrence Bowman

"Hi my name is Lawrence Bowman and I don't normally write a review, but my service with Rocket Mortgage was so outstanding I thought I would say what an outstanding job Steve Tallman and his team did ...Hi my name is Lawrence Bowman and I don't normally write a review, but my service with Rocket Mortgage was so outstanding I thought I would say what an outstanding job Steve Tallman and his team did during my refinance of my home. Steve really cared about helping me and it showed in his conversation and response to my phone calls and questions. This was one of the most pleasant and professional business experiences I have every had for any kind of transaction, especially mortgage financing. Thanks Steve, it was an amazing experience."

Joann Wesley

"My experience with Jake was pleasant because he was knowledgeable, informative and patient. I like how he always made himself available whenever I had a question."

Teresa Gipperich

"Refinancing can be a little overwhelming so it was important to us to have someone to guide us each step of the way and Grant was the perfect person for us. From start to finish, he provided the best ...Refinancing can be a little overwhelming so it was important to us to have someone to guide us each step of the way and Grant was the perfect person for us. From start to finish, he provided the best service possible. We were shopping rates and fees with two other lenders and were having difficulty getting an apples-to-apples comparison. Grant was very helpful in clarifying this for us and got us the most competitive rate possible. He was very prompt, professional, had excellent communication skills, and was very knowledgeable about everything. The process could have not gone more smoothly and we couldn't be happier. We will definitely refer Grant and Rocket Mortgage to anyone!"

Tiffany Biscovich

"I was a first time home buyer and Alex was super friendly, answered all my questions on my level, he was always on top of everything and handled everything in a timely manner. I was so surprised ...I was a first time home buyer and Alex was super friendly, answered all my questions on my level, he was always on top of everything and handled everything in a timely manner. I was so surprised everything happend just like he said. He didn't hide anything and he was very straight forward. I would totally recommend him to everyone I know. "

Sara Kitsch

"Ashley was professional, organized, and thorough. We appreciated her preparedness each time we spoke, as well as her ability and willingness to answer all of our questions. Overall, excellent ...Ashley was professional, organized, and thorough. We appreciated her preparedness each time we spoke, as well as her ability and willingness to answer all of our questions. Overall, excellent experience, would highly recommend. "

Bill Block

"I give Abe 5 stars for his persistence and helpfulness. Abe handled all issues in a very professional manner and kept me posted all the way. I highly recommend Abe for any of your future needs."