Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 103 of 399
Samantha Camilleri
Samantha Camilleri

Samantha Camilleri
Rocket Mortgage
41 Reviews
Rose Ciconta

"I reached out to Rocket via an online form and received a call from Sam. I was very scared, unsure, hurt and frankly did not know what to do or how to start the process to refi and have my abusive ...I reached out to Rocket via an online form and received a call from Sam. I was very scared, unsure, hurt and frankly did not know what to do or how to start the process to refi and have my abusive ex-husband taken off the loan. From other lenders I was told immediately "NO" and my ex-husband said I could have the house but 'NO ONE" would ever help me get a loan. It would be impossible because of my credit history which included a dismissed Chapter 13. It felt like an impossible battle, but I had faith that someone could help and God orchestrated a phone call with Sam. Sam was the first and only loan agent that listened to me, explained my situation and allowed me to cry :) She was encouraging, but did not over promise, Sam provided directions and advice and she never once made me "feel small" or like there was no hope. After the call she connected me with Jon to assist with my credit and he as well was phenomenal. I did everything they asked me to do. When Sam said she believed she could help me, I don't think she knew what ride we were about to take. I am sure that many of you have heard the stories. It was not easy to get to closing and despite what my family and friends said, I knew that I could trust Sam through this process. Sam showed me that people do care and even in the tough situations she handled it all with grace, kindness, empathy and professionalism. I could not say enough about Sam and Rocket Mortgage. Because of Sam and Rocket my grand-daughter and I have a home that we can call our own. There is so much more I could say! I pray that Rocket continues to help others as you have helped me. I don't know how you reward your employees at Rocket but whatever you do Sam Camilleri deserves it and more!! Thank you so much, Continued prayers for Rocket's staff of loan officers, underwriters and everyone involved in the process. Minister Rose C and Zariah T (granddaughter)"

Mike Elsamadouny
Mike Elsamadouny

Mike Elsamadouny
Rocket Mortgage
41 Reviews
Kamal Al Farran

"Mike was professional and understood my situation that I need to close very quickly and he made sure that will happen, also he was always available to answer any concerns I had. I would say that this ...Mike was professional and understood my situation that I need to close very quickly and he made sure that will happen, also he was always available to answer any concerns I had. I would say that this was my best mortgage experience I have had with Rocket Mortgage and would recommend working with him."

Alex Fuchs
Alex Fuchs

Alex Fuchs
Rocket Mortgage
41 Reviews
Amber Feldpausch

"We were so pleased with Alex throughout the beginning of our loan process. He was readily available, responded quickly to questions we had, and trust me there were LOTS! He was excited for us when we ...We were so pleased with Alex throughout the beginning of our loan process. He was readily available, responded quickly to questions we had, and trust me there were LOTS! He was excited for us when we were excited and supportive when we were struggling to find a home that we wanted in a tight market. He's very knowledgeable and really did his best to help find us a loan that best fit our needs. We feel we gained an inside person for present day and for any future home purchases/refinancing we may need."

Chris Krupa
Chris Krupa

Chris Krupa
Rocket Mortgage
41 Reviews
Angie Alley Dallaire

"This was the best house buying experience we have ever had. When we first contacted Chris Krupa we were approved, but Chris knew a better credit score would be better. So, he got us over to the credit...This was the best house buying experience we have ever had. When we first contacted Chris Krupa we were approved, but Chris knew a better credit score would be better. So, he got us over to the credit team and Mario was able to tell is what to pay to get us to that next level. We were having trouble finding a house and I kept calling Chris to up our limit. He was always responsive and willing to try anything I asked. He was patient, kind, and caring. Chris was the puzzle piece that completed our journey. I do not believe this would have happened or been as easy if it wasn’t for him. We will always be grateful for his knowledge and expertise. Thank you Chris and Rocket Mortgage for making life a little easier."

Jason Kucans
Jason Kucans

Jason Kucans
Rocket Mortgage
41 Reviews
Ed Shaffer

"Jason is knowledgeable and desires to make what can be a stressful experience a shared partnership with his client. He is warm and personable and responds promptly when contacted. He educated us as ...Jason is knowledgeable and desires to make what can be a stressful experience a shared partnership with his client. He is warm and personable and responds promptly when contacted. He educated us as we continued to completion of our refi experience. I would so appreciate to see this gentleman recognized and rewarded by the management team with all the tools you have in your managerial toolbox. Please give Jason our best regards. And please reward him for the excellent service he provided us."

Britten Miller
Britten Miller

Britten Miller
Rocket Mortgage
41 Reviews
Joe Weeds

"Britten was extremely knowledgeable as well as showed extreme patience. Over the course of a few weeks, he guided me through several scenarios as well as helped me sidestep some potential issues and ...Britten was extremely knowledgeable as well as showed extreme patience. Over the course of a few weeks, he guided me through several scenarios as well as helped me sidestep some potential issues and overthinking. I would recommend him to friends and family as well as anyone that would listen. Coming into this process and dealing with RocketMortgage for the first time I did not know what to expect but after dealing with Britten I would happily recommend Rocket Mortgage (and Britten in particular) over any brick and mortar shop I have delt with in the past. The process was a breeze."

Paul Poterek
Paul Poterek

Paul Poterek
Rocket Mortgage
41 Reviews
Ousman Jobe

"I cannot say enough about the exceptional service I received from Paul Potorek. From start to finish, Paul guided me through the home-buying process with incredible expertise and patience. He ...I cannot say enough about the exceptional service I received from Paul Potorek. From start to finish, Paul guided me through the home-buying process with incredible expertise and patience. He explained every detail in plain language, made sure I understood all of my options, and was always just a call or email away when questions came up. Honestly, Paul felt more like my personal attorney than just my mortgage specialist—he anticipated potential issues before they arose, reviewed every document with me, and made sure I was fully protected and confident at every step. His professionalism, deep knowledge of the mortgage process, and genuine care for my best interests turned what could have been a stressful experience into an exciting and smooth journey. If you’re buying a home and want someone who will go above and beyond to advocate for you, Paul Potorek is the person you want on your team. I recommend him wholeheartedly!"

Jake Purman
Jake Purman

Jake Purman
Rocket Mortgage
41 Reviews
Heather Luvzpink

"I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake...I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake and told him my situation that my mom is gifting me her half of the duplex and the owner of the other side is in probate and I wanted to buy to own entire property, Jake quickly came up with a solution by getting me an fha loan and using gift of equity as my down payment so I would not have to pay anything. He was so attentive, knowledgeable and helped me through entire process to answer questions or just to check up on me. This tells a lot about his character because the loan was only for $55,000 so he would not make much money but he treated me as if it was a million dollar mortgage. I am in a home buyers group on Facebook and was so nervous to go through loan process and hearing about the underwriting and how you have to explain every deposit and charge and so many bad things seem to happen, mine was so easy and got all my documents to them same day and had no questions, and I am a big shopper and had multiple big deposits, one for $8000 personal check but no questions arose and it went so fast and smooth. The title company put final #s together and had me paying $1300 at closing and he called them and said nope she is paying nothing and just like that it was gone! Interest rate 5.5% and never changed from beginning to closing. Took 45 days to close but only because I had to have 2nd inspection after repairs were done! Thanks Jake, I hope you are still around when I buy my investment properties! I also just paid my house in full that I did not want to forget to thank Jake for making it happen!"

John Reardon
John Reardon

John Reardon
Rocket Mortgage
41 Reviews
Neil Webb

"When our efforts to refinance our first mortgage fell through due to incompetence on the lender as a whole, I contacted John at Rocket Mortgage. We had discussed a consolidation of our first and ...When our efforts to refinance our first mortgage fell through due to incompetence on the lender as a whole, I contacted John at Rocket Mortgage. We had discussed a consolidation of our first and second with him earlier but due to some mitigating circumstances that wasn't going to happen. Where as our last attempt with that "other" lender took 4 months of our time before finally telling us that it would be best if we withdraw our loan and start again in 45 days, John had our refinance closed in 3 weeks!! He didn't do anything different that the other but he sure as hell did it better!! Anytime someone asks me about mortgage loans, I will send them John's way. And, a huge plus, I am a Michigander at heart and a Lions fan. So nice to deal with someone back home who likes the Lions too!!"

Demetrius Rodgers
Demetrius Rodgers

Demetrius Rodgers
Rocket Mortgage
41 Reviews
Nmah Yillah

"Demetrius is an excellent member of the Rocket Mortgage and Loan family, and he has the best customers relation and professionalism in his team. He is very pleasant, and will go above and beyond his ...Demetrius is an excellent member of the Rocket Mortgage and Loan family, and he has the best customers relation and professionalism in his team. He is very pleasant, and will go above and beyond his regular duties to ensure the customer understood, and is comfortable with the loan agreement he/she is about to sign. He is an expert in home refinancing and general subject matters regarding mortgage. Since the very first time he called in response to my loan application until I closed, I knew I was working with someone that has highest integrity, and enjoys his job. He is a people's person, and cares a lot about the customer. I have been recommending him to my family, friends, and co-workers who may be interested in buying a house or would like to refinance their mortgage. He is the best in the market!"