Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 103 of 357
Joshua Atkinson

"I had the pleasure of working with Ryan as my loan officer, and I can't speak highly enough about his exceptional service. From the very beginning, Ryan was incredibly professional, knowledgeable, and...I had the pleasure of working with Ryan as my loan officer, and I can't speak highly enough about his exceptional service. From the very beginning, Ryan was incredibly professional, knowledgeable, and attentive to my needs. He made the entire loan process smooth and stress-free. What truly set Ryan apart was his remarkable flexibility. He went above and beyond to accommodate my schedule and unique circumstances (moving out of state and closing on 2 homes at the same time), ensuring that I felt comfortable and informed every step of the way. His communication was prompt and clear, and he was always available to answer my questions, no matter how small. Thanks to Ryan's dedication and expertise, I was able to secure the loan I needed with ease. I highly recommend Ryan to anyone in need of a loan officer who combines professionalism with a personal touch. He truly made a difference in my loan experience, and I am incredibly grateful for his outstanding service."

Ann Robinson

"Hi Jeffrey. I hope the star lets you know how I felt about your help, so I'm going to tell you about something else. There was a time that my call was answered by someone in close quarters with ...Hi Jeffrey. I hope the star lets you know how I felt about your help, so I'm going to tell you about something else. There was a time that my call was answered by someone in close quarters with other operators. She hesitated and apparently asked her monitor how to answer. I actually heard that person say, "Just tell her yes." It was soon after that I was talking to you and I was always felt satisfied that I had a complete answer from you. Even if I got a bit confused explaining what you said to my husband, you were very kind and pleasantly repeated it for me. Thank you. One more mention, the lady who came to our house for signing the papers was rude. I am not going to powder coat it, she was rude. Just wanted to throw the papers at us and have us sign so she could dance out the door. . I had an accident and I believe because of the high doses of meds in the Critical Care Unit I now have some cognitive issues. If I needed to ask her again about the place(s) to sign, her attitude was abrupt and harsh. At one point, when I tried to ask a question, she harshly scolded me for not reading the entire contract before she got there. I should have let you know sooner but I felt I had to wait a bit. Keep up the good work sir."

Chira Lane

"Paula help me I told her what I was going through she listened she said she could help me I told her about my family members who are rocket people they got their homes to rocket and my sister says ...Paula help me I told her what I was going through she listened she said she could help me I told her about my family members who are rocket people they got their homes to rocket and my sister says give them a chance they will help you and I didn’t think it was going to happen I pray cried and cried and cried but Miss Paula has such a sweet voice and she said oh I can help you just have to do this this than that and so I did what she said to you I knew I didn’t have the monies at the time when I signed up for this I’m retired and I took on a job just to help myself with some little other bills and see if anybody need help I tell you ask for Mrs.Paula Z. her and her company helped me I can’t speak enough of her they give her five stars off I can give her all the stars in the moon I would that’s how much I felt she helped me to get me through what I’ve been struggling with for a long time My sister Cinnie praises you my brother Jay praises you said rocket mortgage is the best place to go I don’t know who they had as their representative but Mrs.Paula z."

JoeNell Bennett

"Eric Bishop is the REAL DEAL & the person that simplified my mortgage refinance experience. I truly believe a higher power directed the call to my phone. I had been shopping around with the idea of ...Eric Bishop is the REAL DEAL & the person that simplified my mortgage refinance experience. I truly believe a higher power directed the call to my phone. I had been shopping around with the idea of refinancing my current mortgage. I gave my contact information to several ads., many called, too many to the point I stopped answering the phone. And then one Morning I answered and said YES to the screener and they transferred the call to Eric. From the first Hello I knew he KNEW his craft. He was very professional,& empathetic, from the start. He explained the process, took the information then walked me through it's closing entirety A to Z... We conversed frequently via phone asking/answering questions from each other. So If you are looking to refi your mortgage. Remember to tell him JoeNell Bennett from Fla said HI ;) Call: (800) 919-6522 ext. 68218 Eric Bishop Rocket Mortgage"

Nicholas Deblasio

"5 Stars – Outstanding Mortgage Broker! I had the pleasure of working with Jake as my mortgage broker, and I truly can’t recommend him enough. From start to finish, Jake was extremely helpful, always ...5 Stars – Outstanding Mortgage Broker! I had the pleasure of working with Jake as my mortgage broker, and I truly can’t recommend him enough. From start to finish, Jake was extremely helpful, always going the extra mile to make the entire process as smooth and stress-free as possible. His deep knowledge of the mortgage industry was immediately evident—he took the time to explain all of my options clearly and patiently answered every question I had along the way. Jake's attention to detail was exceptional, and it gave me real confidence knowing that nothing was being overlooked. Whether you're a first-time buyer or refinancing, Jake is the kind of professional you want in your corner. Thanks to his guidance and expertise, I felt informed, supported, and confident at every stage of the process. Highly recommended!"

Jake Boyer

"I had the absolute pleasure of working with Nathan, and I cannot say enough great things about him! From the very beginning, Nathan was friendly, professional, and incredibly knowledgeable. He made ...I had the absolute pleasure of working with Nathan, and I cannot say enough great things about him! From the very beginning, Nathan was friendly, professional, and incredibly knowledgeable. He made the entire mortgage process smooth and stress-free, taking the time to walk me through each step and answer all of my questions—no matter how big or small. What really stood out was how communicative and attentive he was. I never felt out of the loop or confused. Nathan kept me informed at every stage and was always just a phone call or email away. On top of that, he went above and beyond by connecting me with a fantastic realtor, which made the home-buying process even easier. Thanks to Nathan’s dedication and expertise, I felt confident and supported from start to finish. If you’re looking for someone who genuinely cares and will go the extra mile for you, Nathan is your guy. I highly recommend him to anyone looking for a top-tier mortgage experience!"

April Collins

"Sean Fletcher was a godsend. He was so professional, patient, understanding, and kind. He is truly top tier and represents Rocket Mortgage and his profession well! I was so nervous and didn’t have a...Sean Fletcher was a godsend. He was so professional, patient, understanding, and kind. He is truly top tier and represents Rocket Mortgage and his profession well! I was so nervous and didn’t have a clue about the process and what all it entailed but he walked me through each step with great patience and knowledge with every step! I highly recommend him to anyone seeking a mortgage or refinance with an absolute guarantee they will be just as satisfied as I am! I am forever grateful for connecting with Sean Fletcher in this decision and process."

Jean Leedy

"A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so ...A few weeks ago I started an on-line inquiry with Rocket Mortgage but didn't finish it. Jeremy was one of many who contacted me based on that partial inquiry and I was impressed with his messages so I called him when I was ready to move forward. He is very personable and has great communication skills. I was set on getting a personal loan that didn't include refinancing my home. However, Jeremy was able to show me the value of refinancing and still achieving the financial goals that I had. He is very prompt at keeping appointments and went out of his way to fit our appointments into my busy schedule. That included evenings, weekends and even a call when he was ill. I've moved to the next phase of the process and have a new contact. However, I know that if I need Jeremy for something he is available to take my call. I highly recommend him to anyone wanting to work with Rocket Mortgage. Great job Jeremy! Jeannie L."

Narra Avianca

"Jesse was a pleasure to work with at Rocket Mortgage. He made the entire mortgage process smooth, stress-free, and efficient for our mutual client’s. Jesse was always available to answer any questions...Jesse was a pleasure to work with at Rocket Mortgage. He made the entire mortgage process smooth, stress-free, and efficient for our mutual client’s. Jesse was always available to answer any questions or provide clarification when needed. His professionalism and personal attention made a huge difference! I couldn’t have asked for a better experience for all involved. I highly recommend Jesse! If you have lending needs and want a lender that will make sure you’re taken care of throughout the whole process, this is your guy."

Charlie DeCosa Jr.

"Al Hammoud is one of the most professional people I've worked with in YEARS. He is: PATIENT...VERY PATIENT, knowledgeable, sincere and ALWAYS AVAILABLE even for what may seem like silly or small ...Al Hammoud is one of the most professional people I've worked with in YEARS. He is: PATIENT...VERY PATIENT, knowledgeable, sincere and ALWAYS AVAILABLE even for what may seem like silly or small questions. I believe, because of his skills, he is confident and helpful in reassuring to clients during such a huge financial decision. HE'S THE BEST!"