Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 103 of 397
Kathy McKenzie

"We have owned four homes over the course of our marriage and refinanced each of them at least once when conditions were favorable. Stuart was our initial contact with Rocket Mortgage and immediately ...We have owned four homes over the course of our marriage and refinanced each of them at least once when conditions were favorable. Stuart was our initial contact with Rocket Mortgage and immediately made us feel welcome, comfortable and confident with both our decision to refinance and to turn to Rocket Mortgage. This was by far the easiest, smoothest and fastest refinance we have ever done and Stuart was an integral part of that process by ensuring our documents were in order and following up when we fell behind on submitting documents. With many thanks to Stuart we are extremely happy with our decision and would recommend both Stuart himself and Rocket Mortgage as a whole to anyone we know who may be thinking about refinancing. "

Padmaja Duggirala

"Ali is one of the rare Home loan officers you get to find. During my home refinance journey with Ali and Rocket Mortgage, I had lot of questions and Ali was very patient to respond to all my queries. ...Ali is one of the rare Home loan officers you get to find. During my home refinance journey with Ali and Rocket Mortgage, I had lot of questions and Ali was very patient to respond to all my queries. Ali even helped me with a very good competitive first offer with out any negotiations. Please make sure to be very precise on your expectations upfront for him to do a better job. All in all, Ali is well deserved for 5 star rating and will be happy to recommend for anyone to consider him. Thank you Ali and Rocket Mortgage!"

Owen Ash
Owen Ash

Owen Ash

Rocket Mortgage
40 Reviews
Jordan Johnson

"This review is for all the people considering going with a “local lender”. I did my homework ran my credit with 4 lenders one of which was Rocket Mortgage. I already had a pre approval from a local ...This review is for all the people considering going with a “local lender”. I did my homework ran my credit with 4 lenders one of which was Rocket Mortgage. I already had a pre approval from a local bank so getting a rough idea was all I was after. Once I called Rocket Mortgage I felt a little skeptical on how there numbers were a lot better whether it was my interest rate, closing cost, and even down payment. So I brought the quote to my local banks and within 5 mins of each all the lenders began scratching there head wondering how they could possibly compete. I immediately called Rocket Mortgage back “Owen Ash” and he assured me it was not just bait to get me to go with them, there offer was correct and he was ready to pull the trigger. So after telling him the final requests and how my finances were at he moment we came to an agreement in just a few phone calls back and forth. This is not a fake review I am a honest buyer from Rocket Mortgage/rocket mortgage. This was my first home purchase and I did years of research before ever actually purchasing and made several attempts to find the right deal. Owen did exactly what I asked of him and even had my loan closed with 22 days. If you are ready to buy get a few other quotes and then call Owen so you can see the difference in savings."

Ann Crittenden

"Zach was amazing! He was very professional, knowledgeable and above all PATIENT with me as we navigated through the docusign process. I was so amazed by how simple this entire process has become. ...Zach was amazing! He was very professional, knowledgeable and above all PATIENT with me as we navigated through the docusign process. I was so amazed by how simple this entire process has become. My past experience with these kinds of loans were long and laborious with too many moving parts. Rocket Mortgage has made it so much simpler. And THANK YOU! And thank you Zach - he made it easy and actually fun. He is a very personable and easy to work with kind of person. I appreciate him deeply. Again, thanks Zach!"

Eric Partika

"I had the pleasure of being assigned Rawan as my loan processor.. Rawan was very clear and precise and deatiled in going through the processing of my loan application . She is very personable and ...I had the pleasure of being assigned Rawan as my loan processor.. Rawan was very clear and precise and deatiled in going through the processing of my loan application . She is very personable and dedicated to customer service... She went through every detail of my loan with me answering my questions till I was very comfortable with my loan and the details of my loan. She also made me comfortable with her company and my decision of choosing them. Thank YOU Rawan. . ."

Jennifer Ream

"Denise was a pleasure to work with! She demonstrated an impressive level of expertise and professionalism throughout the entire process. She took the time to thoroughly explain all of my mortgage ...Denise was a pleasure to work with! She demonstrated an impressive level of expertise and professionalism throughout the entire process. She took the time to thoroughly explain all of my mortgage options, ensuring that I fully understood each one and felt confident in my decision. Her knowledge of the market and the various loan products available was truly remarkable. What stood out the most was Denise's dedication to providing personalized service. She was always available to answer my questions, no matter how small, and responded promptly to emails and phone calls. Her patience and willingness to go the extra mile made the entire process smooth and stress-free. Additionally, Denise was incredibly efficient in handling all the paperwork and coordinating with the necessary parties. She kept me informed at every step, ensuring that there were no surprises along the way. Her attention to detail and commitment to meeting deadlines were truly commendable. Thanks to Denise's hard work and dedication, I was able to secure the best mortgage rate that fit my financial situation perfectly. We are now the proud owners of our dream home, and we owe a great deal of gratitude to Denise for making it all possible."

Bryan Bell

"My experience with Courtney was absolutely superb. She made navigating a refi simple, straightforward and drama-free. Consummately professional, yet very personable, Courtney ensured all expectations ...My experience with Courtney was absolutely superb. She made navigating a refi simple, straightforward and drama-free. Consummately professional, yet very personable, Courtney ensured all expectations and obligations -- from Rocket Mortgage and myself -- were managed and executed flawlessly. I would definitely recommend her to anyone searching for a great mortgage banker/agent."

Deborah Sousley

"OMG , my first talking to her today I love her already. she offered hope and a light at the end of a long hoarded journey of financing after my husband passed in 2016 of motor cycle wreck. knowledge ...OMG , my first talking to her today I love her already. she offered hope and a light at the end of a long hoarded journey of financing after my husband passed in 2016 of motor cycle wreck. knowledge and willing ness to go beyond just saying " you will need to" Her words was "I will " it did my heart good to see a real customer service person that was truly a Customer service Personal and not a phone answering just pass the buck, collect a pay check type of Robot human, kind of service I have received from > BBT Morage, state farm, Ad Drake tittle company that was Paid twice by my self and my husband to do nothing to include not answering questions and ignoring the fact that I paid them and my husbands never lived in my paid off home, yet could not sale with out him to tell me I DONT have to right to OUR home. . Thank you God for creating and thank you for hiring her. 10 stars. to you thank you for caring for the people and vertrans today."

Paul Dillon

"I first "met" Doug last month when my wife and I came across a house we loved and we needed to move quickly. I applied for a mortgage online and literally 5 seconds after I hit submit my phone rang ...I first "met" Doug last month when my wife and I came across a house we loved and we needed to move quickly. I applied for a mortgage online and literally 5 seconds after I hit submit my phone rang and a employee said "please hold for Doug." I explained to Doug what I was looking for and he immediately began assisting me with the process. We talked multiple times that day and subsequent days. The sellers were entertaining another offer and Doug took it upon himself to call the sellers to ensure them that my financing was rock solid, I mean who does this! During the process Doug was by far the most attentive and responsive mortgage consultant I have ever dealt with. He stayed abreast of the process the entire time and made me feel at ease. If I could give more then 5 stars I would, he was awesome."

Sandy Merino

"Ally was fantastic! From our first phone call to our closing, Ally was always super helpful. If I had any questions, she was always clear and thoughtful in her responses, thinking of ways to help us ...Ally was fantastic! From our first phone call to our closing, Ally was always super helpful. If I had any questions, she was always clear and thoughtful in her responses, thinking of ways to help us out, offering options, calculating breakeven points, etc, and no pressure to go one way or the other (eg purchasing points vs no points). Using Rocket Mortgage’s online portal, I felt very confident and comfortable knowing whose court the ball was in throughout the process: whether I needed to do something, or whether it was just a waiting period for me. And communication was so easy: never spent time on hold, always a helpful and professional response. Most people don’t purchase a home many times in their life, or they don’t do it often enough to remember how to do it. Regardless of your experience, you can definitely trust Ally and Rocket Mortgage to help you purchase your new home!"