Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 98 of 357
Jennifer Ream

"Denise was a pleasure to work with! She demonstrated an impressive level of expertise and professionalism throughout the entire process. She took the time to thoroughly explain all of my mortgage ...Denise was a pleasure to work with! She demonstrated an impressive level of expertise and professionalism throughout the entire process. She took the time to thoroughly explain all of my mortgage options, ensuring that I fully understood each one and felt confident in my decision. Her knowledge of the market and the various loan products available was truly remarkable. What stood out the most was Denise's dedication to providing personalized service. She was always available to answer my questions, no matter how small, and responded promptly to emails and phone calls. Her patience and willingness to go the extra mile made the entire process smooth and stress-free. Additionally, Denise was incredibly efficient in handling all the paperwork and coordinating with the necessary parties. She kept me informed at every step, ensuring that there were no surprises along the way. Her attention to detail and commitment to meeting deadlines were truly commendable. Thanks to Denise's hard work and dedication, I was able to secure the best mortgage rate that fit my financial situation perfectly. We are now the proud owners of our dream home, and we owe a great deal of gratitude to Denise for making it all possible."

Lisa Jones

"This has by far been one of the best experiences I've ever had refinancing with Jenn's help. No exaggeration here, she goes way above and beyond to make sure that everything processes through and ...This has by far been one of the best experiences I've ever had refinancing with Jenn's help. No exaggeration here, she goes way above and beyond to make sure that everything processes through and that all your questions are answered. Even through my closing process I continued to reach out to her here and there. You can really tell that she really cares about her clients. She responds quickly to questions and utilizes her contacts within Rocket Mortgage to get the answer you need. Without a doubt I would highly recommend contacting Jenn for your refinance and mortgage needs."

Frank L Parise

"Michael was the first contact I had with Rocket Mortgage on this transaction. Michael took the time to explain the process msking me feel at ease and in control. His knowledge and expertise ...Michael was the first contact I had with Rocket Mortgage on this transaction. Michael took the time to explain the process msking me feel at ease and in control. His knowledge and expertise streamlined the process, setting me up for success. I submitted my loan application over the weekend and Michael was quick to respong even on his day off. We went over all info and docs necessary to close on Dec 15, 2025. I closed on Dec 30, 2025 faster than I ever imagined possible!!! Thanks to Michael and the Rocket Team for making this happen in Rocket time........"

Paul Dillon

"I first "met" Doug last month when my wife and I came across a house we loved and we needed to move quickly. I applied for a mortgage online and literally 5 seconds after I hit submit my phone rang ...I first "met" Doug last month when my wife and I came across a house we loved and we needed to move quickly. I applied for a mortgage online and literally 5 seconds after I hit submit my phone rang and a employee said "please hold for Doug." I explained to Doug what I was looking for and he immediately began assisting me with the process. We talked multiple times that day and subsequent days. The sellers were entertaining another offer and Doug took it upon himself to call the sellers to ensure them that my financing was rock solid, I mean who does this! During the process Doug was by far the most attentive and responsive mortgage consultant I have ever dealt with. He stayed abreast of the process the entire time and made me feel at ease. If I could give more then 5 stars I would, he was awesome."

Sunil Joseph

"I just sold my house and my loan with Rocket Mortgage was closed, so was having a hard time to update my address. Having already experienced excellent support earlier from Aaron I decided to reach ...I just sold my house and my loan with Rocket Mortgage was closed, so was having a hard time to update my address. Having already experienced excellent support earlier from Aaron I decided to reach out to him to explain my concerns as I knew he would be able to help and without a doubt he called and connected me directly to the right department/person and my concerns were taken care. I had already all available options before reaching out to Aaron and he again helped sort it out. He surely is an asset to any organization that he is part of and thank him for all his help"

Amber Feldpausch

"We were so pleased with Alex throughout the beginning of our loan process. He was readily available, responded quickly to questions we had, and trust me there were LOTS! He was excited for us when we ...We were so pleased with Alex throughout the beginning of our loan process. He was readily available, responded quickly to questions we had, and trust me there were LOTS! He was excited for us when we were excited and supportive when we were struggling to find a home that we wanted in a tight market. He's very knowledgeable and really did his best to help find us a loan that best fit our needs. We feel we gained an inside person for present day and for any future home purchases/refinancing we may need."

Ed Shaffer

"Jason is knowledgeable and desires to make what can be a stressful experience a shared partnership with his client. He is warm and personable and responds promptly when contacted. He educated us as ...Jason is knowledgeable and desires to make what can be a stressful experience a shared partnership with his client. He is warm and personable and responds promptly when contacted. He educated us as we continued to completion of our refi experience. I would so appreciate to see this gentleman recognized and rewarded by the management team with all the tools you have in your managerial toolbox. Please give Jason our best regards. And please reward him for the excellent service he provided us."

Will Petersen

"Kyle made my refinance incredibly smooth from start to finish. From our very first conversation, he took the time to clearly walk me through every option—laying out the pros and cons so I could make ...Kyle made my refinance incredibly smooth from start to finish. From our very first conversation, he took the time to clearly walk me through every option—laying out the pros and cons so I could make the best decision for my situation. He was always available when I needed him, even working through Memorial Day weekend, which really speaks to his dedication. What truly stood out was how much he cared about getting the best outcome for me. Through his efforts, I ended up with nearly $30,000 more than I originally expected—an amazing result I couldn’t have achieved without his expertise. Kyle was professional, responsive, and consistently quick to return calls and emails. At the same time, he approached everything with genuine understanding and zero judgment, which made the entire experience feel comfortable and stress-free. I’m incredibly grateful for his hard work and commitment. Overall, a fantastic experience—thank you, thank you, thank you Kyle!"

Allison Jensen

"Linda was extremely helpful in find the right loan solution during a recent financial situation/hardship. She helped us the during the entire process from start to finish. Her soft spoken, kind and ...Linda was extremely helpful in find the right loan solution during a recent financial situation/hardship. She helped us the during the entire process from start to finish. Her soft spoken, kind and truly caring personality made a very stressful situation much less stressful. Linda is very knowledgeable at her job and you can tell she enjoys what's she does and goes to great lengths in helping people achieve the right solution to help with the loan they are trying to secure. Linda is a wonderful asset to Rocket Mgt. She is a fabulous loan advisor/broker."

Mary Germain

"Rob was a pleasure to work with. He was knowledgeable , personable and efficient. He directed me through the initial application process, and gave me an excellent "heads up"about some of the data ...Rob was a pleasure to work with. He was knowledgeable , personable and efficient. He directed me through the initial application process, and gave me an excellent "heads up"about some of the data that I would have to submit, so that I could prepare the documents to be uploaded. He expedited the process, and was always accessible if I had any questions. You - and your clients - are fortunate to have such a highly skilled professional on your staff. As a Professor Emeritus, I would give Rob an A+! Mary Germain"