Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 98 of 390
Sunil Joseph

"I just sold my house and my loan with Rocket Mortgage was closed, so was having a hard time to update my address. Having already experienced excellent support earlier from Aaron I decided to reach ...I just sold my house and my loan with Rocket Mortgage was closed, so was having a hard time to update my address. Having already experienced excellent support earlier from Aaron I decided to reach out to him to explain my concerns as I knew he would be able to help and without a doubt he called and connected me directly to the right department/person and my concerns were taken care. I had already all available options before reaching out to Aaron and he again helped sort it out. He surely is an asset to any organization that he is part of and thank him for all his help"

Nadia Meeks

"I started this process a few months ago and Steve was my first point of contact. At that time we weren’t able to pull the trigger due to some things on my end but came back literally the beginning of ...I started this process a few months ago and Steve was my first point of contact. At that time we weren’t able to pull the trigger due to some things on my end but came back literally the beginning of this month and requested Steve since i had established rapport with him. He was able to get my husband and I thru this process in 2weeks. Steve definitely made sure I understood the process and anything I had questions about he answered. This process was as smooth as I’d hoped it would be and a lot that has to do with making sure I had everything completed and needed on my end and my loan officer Steve being on top of his duties as well. I will definitely refer him to others that are looking to buy or refinance in the future. Thanks again Steve 😊"

Will Greenough

"John was very efficient and answered all questions I had during the "curiosity" phase of my interest in refinancing to a 15-year mortgage. He also pointed out and emphasized the savings in interest ...John was very efficient and answered all questions I had during the "curiosity" phase of my interest in refinancing to a 15-year mortgage. He also pointed out and emphasized the savings in interest payments as compared to the mortgage I had. It all made great sense; John made sense and backed it up with data. Rocket Mortgage has a great portal where communication and documents can be quickly exchanged. The support teams responsible for reviewing and underwriting did a great job. It was a 5-star experience."

Linda Lally

"Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket ...Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket delivered. During this 45 day period Lauren responded to my emails immediately - even at 9pm. She was professional, informative, and up-beat every time. She followed my loan, always knew who I was and where I was in the process and got answers to my various questions from others at Rocket and got right back to me. If you are considering Rocket, who wouldn’t, ask for Lauren Lee."

David Leff

"From the outset of the very first telephone call, Danielle showed me respect, and actually listened carefully to what I had to say. Danielle is knowledgeable, professional and yet displays a great ...From the outset of the very first telephone call, Danielle showed me respect, and actually listened carefully to what I had to say. Danielle is knowledgeable, professional and yet displays a great sense of humor and personality. I have purchased numerous houses and refinaced several others during my lifetime. She is the best at what she does, bar none. Too bad that I can only give five stars, because I would give one hundred if I could. I would like to say thank you for everything. You made the entire process stress free from beginning to end."

Allison Jensen

"Linda was extremely helpful in find the right loan solution during a recent financial situation/hardship. She helped us the during the entire process from start to finish. Her soft spoken, kind and ...Linda was extremely helpful in find the right loan solution during a recent financial situation/hardship. She helped us the during the entire process from start to finish. Her soft spoken, kind and truly caring personality made a very stressful situation much less stressful. Linda is very knowledgeable at her job and you can tell she enjoys what's she does and goes to great lengths in helping people achieve the right solution to help with the loan they are trying to secure. Linda is a wonderful asset to Rocket Mgt. She is a fabulous loan advisor/broker."

Jon Pare
Jon Pare

Jon Pare

Rocket Mortgage
42 Reviews
Bobby Streeter

"Working with Jon Pare was hands-down the best mortgage experience I’ve ever had. From the very first conversation, Jon demonstrated an exceptional level of professionalism, deep industry knowledge, ...Working with Jon Pare was hands-down the best mortgage experience I’ve ever had. From the very first conversation, Jon demonstrated an exceptional level of professionalism, deep industry knowledge, and a genuine commitment to getting our loan across the finish line. What really sets Jon apart is his communication. The mortgage process can be incredibly stressful with a lot of moving parts, but Jon kept us informed every single step of the way. He was proactive, incredibly responsive, and took the time to clearly explain all of our options and what to expect during underwriting and closing. He anticipated potential hurdles before they even became issues, ensuring our processing and verification went smoothly. If you want a loan officer who is highly efficient, transparent, and acts as a true advocate for you, look no further than Jon Pare. I cannot recommend him highly enough and will absolutely be working with him again in the future!"

Ramneet Rai Aujla

"Sanam is your best bet !! My husband and I could not have asked for a better banker to work with. Sanam was responsive, respectful and resourceful. He answered every question we had, no matter ...Sanam is your best bet !! My husband and I could not have asked for a better banker to work with. Sanam was responsive, respectful and resourceful. He answered every question we had, no matter how trivial it seemed. He shared knowledge and guided us in the right direction. Sanam helped us feel confident in our decisions as first time homebuyers and we will be back to work with him for ajy of our fyturw mortgage needs !"

Chris Yates

"Working with Derrick Staples at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From our very first conversation to the day we closed, Derrick demonstrated ...Working with Derrick Staples at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From our very first conversation to the day we closed, Derrick demonstrated exceptional professionalism, knowledge, and dedication. Buying a home can be stressful, but Derrick made the entire process feel simple and manageable. He took the time to explain every step, answered all of our questions promptly, and ensured we felt confident in every decision. His communication was outstanding—always available when we needed him and proactive in keeping us informed throughout the process. What truly sets Derrick apart is his commitment to his clients. He genuinely cares about helping families achieve their dream of homeownership and works tirelessly to find the best solutions for their unique situation. His expertise, attention to detail, and customer-first approach made all the difference. Thanks to Derrick and the Rocket Mortgage team, our home purchase was smooth, efficient, and far less stressful than we ever expected. I would highly recommend Derrick Staples to anyone looking for a knowledgeable, trustworthy, and hardworking home loan expert. He exceeded our expectations in every way and made our dream of homeownership a reality. Thank you, Derrick, for your outstanding service and for helping us through one of the most important milestones of our lives!"

Michael Paolini

"I have so many nice things to say about Lyndsey, it's hard to know where to start. Words and phrases that come to mind, Caring, Professional, Efficient, and most of all someone you not only want on ...I have so many nice things to say about Lyndsey, it's hard to know where to start. Words and phrases that come to mind, Caring, Professional, Efficient, and most of all someone you not only want on your team or in your corner, but absolutely know that they are through every interaction and action they take. I guess long story short, we compared and dealt with half a dozen companies and people in shopping for an equity loan, and when we landed on Lyndsey we experienced an immediate and positive difference. And not just at the start of the application process, but all the way through the ENTIRE process, and even some beyond it. She stayed on top of everything, and kept us on track, helping us meet some very tight deadlines and expertly navigating the few issues as they came up. Lyndsey is someone that I would not only choose to use again, but someone I would recommend at the top of my list for my family and friends to use as well."