Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 98 of 397
Lisha McGhee

"Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3 and once we decided which way we wanted to go the other 2 were removed. Angela was very ...Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3 and once we decided which way we wanted to go the other 2 were removed. Angela was very quick to respond. Typically with in mins and would even respond when she was at home. I would 100% recommend Angela to everyone! Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3, and once we decided which way we wanted to go, the other 2 were removed. Angela was very quick to respond. Typically with in mins and would even respond when she was at home. I would 100% recommend Angela to everyone! The whole experience was a 10/10 from Angela, to underwriting to closing. Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3, and once we decided which way we wanted to go, the other 2 were removed. Angela was very quick to respond. Typically within minutes and would even respond when she was at home. I would 100% recommend Angela to everyone! Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3, and once we decided which way we wanted to go, the other 2 were removed. Angela was very quick to respond. Typically within minutes and would even respond when she was at home. I would 100% recommend Angela to everyone! The whole experience was a 10/10 from Angela, to underwriting, to closing."

Frank Patton

"From the very first call and he was always available after the initial call even on off hours. TRAVIS was EXCELLENT! He was very knowledgeable, comfortable to talk with and made EVERYTHING a simple ...From the very first call and he was always available after the initial call even on off hours. TRAVIS was EXCELLENT! He was very knowledgeable, comfortable to talk with and made EVERYTHING a simple and EASY process! Everything Travis advised me from day 1 came to pass even though I am over seas working for DoD (which is a special circumstance), Travis assured that we can get the deal done after he pulled my credit and saw my circumstances! A very strong ASSET to any company / corporation and I told my wife many times Travis is a most trusted and go to guy and my wife agreed (hey what's up with that Travis)?! Travis even tracked our progress and congratulated us after the final closing when he was miles away from end process that lead to closing. Its because of Travis that we had a great experience in refinancing our home with a great interest rate and we are saving over $750.00 a month! Thanks Travis, much success to you."

Colby Schaar

"To those in need of debt consolidations, and I mean large ones, get in contact with Forest immediately. This man took me and my wife’s accumulated mistakes over the last decade and a half and put them...To those in need of debt consolidations, and I mean large ones, get in contact with Forest immediately. This man took me and my wife’s accumulated mistakes over the last decade and a half and put them in one big home equity loan that is manageable at a low monthly payment so we can attack it on months that don’t have a lot of outgoing, or reserve on months that are financial nightmares. Forest explained that this was a much better option than the HELOC I was about to waste my time and apply for at a credit union. He went on to hold my hand the whole way so that I didn’t feel scared or stupid, two things that financial companies love making you feel. Forest will get you where you need to be. Thank you for making this a quick and painless process. Thank you for allowing me and my wife to experience the financial freedom we needed to move forward. Thank you Forest."

Shamitta Gibson

"I recently used Rocket Mortgage as the mortgage lender when I purchased my first home. Since I was a first-time homebuyer, I was not knowledgeable about much of the home-buying process. However, ...I recently used Rocket Mortgage as the mortgage lender when I purchased my first home. Since I was a first-time homebuyer, I was not knowledgeable about much of the home-buying process. However, once I connected with Jeremy, I was relieved! He was there every step of the way, guiding me and answering all of my questions. He was very professional, knowledgeable, and timely in responding to my questions, and there were times when he even responded while away from the office. Jeremy was an amazing mortgage banker! I would work with Rocket Mortgage again for the great customer service, and Jeremy was a major contributor to this outstanding customer service. I will specifically request to work with Jeremy if I work with Rocket Mortgage in the future. Jeremy is excellent, and I will definitely recommend him to anyone that is looking to purchase a home. He is one of the best service professionals that I have ever worked with. He is a great asset to the Rocket Mortgage team, and I am grateful for having been given the opportunity to work with him!"

William Merkley

"Ethan's calm and reassuring manner was intrinsic to my going with Rocket Mortgage. It's great to ask a question and he had the answer, instead of "I'll have to get back to you," or "I'm not quite ...Ethan's calm and reassuring manner was intrinsic to my going with Rocket Mortgage. It's great to ask a question and he had the answer, instead of "I'll have to get back to you," or "I'm not quite sure about that." I was with a local individual trying to get a loan accomplished, but I swear he made me feel like a low life...and it went on for several months (with no result.) Ethan crunched the numbers over the phone and said I was good to go, in fact I could have taken out more value than I did. I like a company that has a simple process to tell you where you are and where you stand and Ethan was the start of it."

Ayanna Hicks

"Although I never met Ashley personally I felt like I knew her through the entire process. I'm a relocate with my company and there were 3 preferred lenders my company deals with. Of the three Ashley...Although I never met Ashley personally I felt like I knew her through the entire process. I'm a relocate with my company and there were 3 preferred lenders my company deals with. Of the three Ashley was by far the best. She never used comparisons of her company versus any other to earn my business and for me that speaks volumes. Ashley stuck with what I was looking for and my timelines and how here company could best serve me. She is personable, prompt, detail oriented, upbeat, honest, and most importantly trust-worthy. I would do business with her again. She wasn't pushy and quickly got a pulse for me as a buyer. Thanks Ashley for helping to make my transition seamless and being extremely patient with me."

Gerome A Ogeris

"MAN WHERE DO I EVEN START! Alex was literally God sent during this two plus year journey and I don't mean that as a joke or to be taken lightly. As a first time buyer there are just moments during ...MAN WHERE DO I EVEN START! Alex was literally God sent during this two plus year journey and I don't mean that as a joke or to be taken lightly. As a first time buyer there are just moments during this process that are truly unbearable and will make you complete give up on this journey and having someone like Alex in my corner was a BLESSING. He truly made me feel like he cared and wanted to see me succeed in getting into not a just a random house, but a HOME! I LITERALLY DON'T HAVE THE WORDS AND I'M ACTUALLY WRITING THIS WITH TEARS IN MY EYES AS I LAY IN MY BED, IN MY HOME (not house). Alex went to bat for me time and time again to make this dream a reality for me and I don't take that lightly at all. Alex THANK YOU from the bottom of my heart! I truly appreciate the patience and the encouraging words/text during this long process. My future family thanks you as well."

Rose Ciconta

"I reached out to Rocket via an online form and received a call from Sam. I was very scared, unsure, hurt and frankly did not know what to do or how to start the process to refi and have my abusive ...I reached out to Rocket via an online form and received a call from Sam. I was very scared, unsure, hurt and frankly did not know what to do or how to start the process to refi and have my abusive ex-husband taken off the loan. From other lenders I was told immediately "NO" and my ex-husband said I could have the house but 'NO ONE" would ever help me get a loan. It would be impossible because of my credit history which included a dismissed Chapter 13. It felt like an impossible battle, but I had faith that someone could help and God orchestrated a phone call with Sam. Sam was the first and only loan agent that listened to me, explained my situation and allowed me to cry :) She was encouraging, but did not over promise, Sam provided directions and advice and she never once made me "feel small" or like there was no hope. After the call she connected me with Jon to assist with my credit and he as well was phenomenal. I did everything they asked me to do. When Sam said she believed she could help me, I don't think she knew what ride we were about to take. I am sure that many of you have heard the stories. It was not easy to get to closing and despite what my family and friends said, I knew that I could trust Sam through this process. Sam showed me that people do care and even in the tough situations she handled it all with grace, kindness, empathy and professionalism. I could not say enough about Sam and Rocket Mortgage. Because of Sam and Rocket my grand-daughter and I have a home that we can call our own. There is so much more I could say! I pray that Rocket continues to help others as you have helped me. I don't know how you reward your employees at Rocket but whatever you do Sam Camilleri deserves it and more!! Thank you so much, Continued prayers for Rocket's staff of loan officers, underwriters and everyone involved in the process. Minister Rose C and Zariah T (granddaughter)"

Lynn Peek

"Sammy Daher is truly an asset to Rocket Mortgage. We can't express enough how much his help made the entire process an easy experience. He is a professional who is knowledgeable , prompt, and also ...Sammy Daher is truly an asset to Rocket Mortgage. We can't express enough how much his help made the entire process an easy experience. He is a professional who is knowledgeable , prompt, and also more importantly kind and patient as he helped. We appreciated him greatly. Thank you for the opportunity to share this as he really did an outstanding job. Lynn and Carlton Peek"

Allison Stanley

"Working with Alex on my home loan was truly a blessing. He was kind, patient, and incredibly helpful every step of the way. As a first-time homebuyer, I had a lot of questions and uncertainty, but ...Working with Alex on my home loan was truly a blessing. He was kind, patient, and incredibly helpful every step of the way. As a first-time homebuyer, I had a lot of questions and uncertainty, but Alex made the process clear and manageable. He took the time to explain everything, always responded promptly, and genuinely cared about helping me find the best path forward. Thanks to his guidance, I’m now in a home I love — and I couldn’t have done it without him. Highly recommend Alex if you’re looking for someone trustworthy and supportive during your home loan journey!"