Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 94 of 357
Chris Krupa
Chris Krupa

Chris Krupa
Rocket Mortgage
44 Reviews
Ying Chayanit

"We had an amazing experience working with Chris at Rocket Mortgage. Chris was super friendly, easy to work with, and always on top of everything throughout the entire process. He worked quickly, kept...We had an amazing experience working with Chris at Rocket Mortgage. Chris was super friendly, easy to work with, and always on top of everything throughout the entire process. He worked quickly, kept things moving smoothly, and always made himself available whenever we had questions. What we appreciated most was his patience — he took the time to explain every detail clearly and made sure we fully understood everything before moving forward. Chris truly delivered the quality service he promised when recommending Rocket Mortgage. The whole experience felt smooth, professional, and stress-free because of his help and dedication. We highly recommend Rocket Mortgage, and if you have the chance to work with Chris, definitely do it. You’ll be in great hands!"

Kelsey Matkin
Kelsey Matkin

Kelsey Matkin
Rocket Mortgage
44 Reviews
Lee Amadon

"From our first call through closing, Kelsey was on it: knowledgeable, organized, and genuinely friendly. She laid out the steps up front, set clear expectations, and kept us updated at every ...From our first call through closing, Kelsey was on it: knowledgeable, organized, and genuinely friendly. She laid out the steps up front, set clear expectations, and kept us updated at every milestone. Every question got a quick, straightforward answer; when we had choices, she broke down the trade-offs so we could pick what fit our budget and timing. She helped us lock in a competitive rate and kept the paperwork moving. What stood out most was her follow-through: timely check-ins, reminders before deadlines, and explanations that took the stress out of the process. If you want a steady guide from start to finish, she’s it: transparent, responsive, and reliable."

Luis Matos
Luis Matos

Luis Matos
Rocket Mortgage
44 Reviews
J.O Galva Gomez

"A Truly Exceptional Loan Officer Working with Luis Matos was, without a doubt, the best decision we made throughout our homebuying journey. From the very beginning, Luis went above and beyond any ...A Truly Exceptional Loan Officer Working with Luis Matos was, without a doubt, the best decision we made throughout our homebuying journey. From the very beginning, Luis went above and beyond any expectation we had. He was not just a loan officer—he was a trusted advisor, a problem-solver, and a true partner every step of the way. His level of involvement, professionalism, and genuine care for our needs made the entire process feel smooth, personalized, and completely stress-free. Luis made himself available at all times—answering every phone call, replying to texts late at night, and making sure we never felt lost or unsure. He took the time to break down complex terms in simple language and made sure we understood every part of the loan process. He constantly kept us updated, advocated for the best rates and options, and was proactive in preventing issues before they could even arise. What really set Luis apart was how personally invested he was in our success. He treated our application like it was his own, going the extra mile to make sure we felt supported and confident throughout the journey. His attention to detail, transparency, and calm leadership made it feel like we had a true expert on our side—someone who wasn’t just doing his job, but someone who genuinely cared about our future. If there’s anyone who deserves to be leading an entire team, it’s Luis Matos. His leadership qualities, unmatched work ethic, and outstanding customer service skills make him more than just an asset—he is a prime example of what excellence in this industry looks like. If there were a position above “loan officer,” Luis should have it. He’s the kind of professional every homebuyer dreams of working with. Thank you, Luis, for everything you did for us. You’ve set the standar!!"

Douglas Mayer
Douglas Mayer

Douglas Mayer
Rocket Mortgage
44 Reviews
Carmen Ingram

"DOUG....YOU WERE SO "AWESOME"!!! I want to personally thank the Rocket Mortgage team for such a smoothe and easy home refinancing experience. My every need was met along the way. I was continuously ...DOUG....YOU WERE SO "AWESOME"!!! I want to personally thank the Rocket Mortgage team for such a smoothe and easy home refinancing experience. My every need was met along the way. I was continuously updated on the progress of my loan and cared for through and through. I want to reach out to anybody in need of refinancing or a new loan....talk to Rocket Mortgage. Every part of the process can be done with just your cell phone. The rates were good in comparison to other and with thw condition on my credit. I received the money needed to pay off bills and met a lot of great folls along the way. " If you want QUICK, Rocket Mortgage and their team of professionals are there to assist you Thank you so much and GOD BLESS!"

Josh Miller
Josh Miller

Josh Miller
Rocket Mortgage
44 Reviews
Lendal Tex Adams

"Josh Miller (Mortgage Banker), The kindness and friendliness extended to me by Josh and his team was extremely friendly and professional I've never had a better experience with any other business ...Josh Miller (Mortgage Banker), The kindness and friendliness extended to me by Josh and his team was extremely friendly and professional I've never had a better experience with any other business deals I've made in my 60 years. Josh and his team made me feel as if I were a part of their family. I would tell anyone who asked my opinion, I wouldn't think twice about using Josh or Green light again. Thanks Josh for all your help in making this transition seem flawless and speedy."

Demetrius Rodgers
Demetrius Rodgers

Demetrius Rodgers
Rocket Mortgage
44 Reviews
Nmah Yillah

"Demetrius is an excellent member of the Rocket Mortgage and Loan family, and he has the best customers relation and professionalism in his team. He is very pleasant, and will go above and beyond his ...Demetrius is an excellent member of the Rocket Mortgage and Loan family, and he has the best customers relation and professionalism in his team. He is very pleasant, and will go above and beyond his regular duties to ensure the customer understood, and is comfortable with the loan agreement he/she is about to sign. He is an expert in home refinancing and general subject matters regarding mortgage. Since the very first time he called in response to my loan application until I closed, I knew I was working with someone that has highest integrity, and enjoys his job. He is a people's person, and cares a lot about the customer. I have been recommending him to my family, friends, and co-workers who may be interested in buying a house or would like to refinance their mortgage. He is the best in the market!"

Jimmy Smyrnis
Jimmy Smyrnis

Jimmy Smyrnis
Rocket Mortgage
44 Reviews
Tiff Petricini

"I was overwhelmed with the various elements that go in to applying for and getting a mortgage. I knew that it was a good idea to shop around, but that is only useful if you know what to look for. By...I was overwhelmed with the various elements that go in to applying for and getting a mortgage. I knew that it was a good idea to shop around, but that is only useful if you know what to look for. By chance, I had an ad for Rocket Mortgage on my Mint app and decided to follow through, and I'm so glad I did. I was paired up with Jimmy. He took the time to listen to my life, my finances, and my needs. He explained and re-explained details about the process ENDLESSLY. I was very ignorant about the financial realm of home-buying, and fortunately he was very patient. He talked with me many times even BEFORE I signed a document to do the mortgage officially with Rocket. He secured the best deal for me, helping me choose based on my end goal of low down payments. I would highly recommend him!"

Angela Ulloa
Angela Ulloa

Angela Ulloa
Rocket Mortgage
44 Reviews
Lisha McGhee

"Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3 and once we decided which way we wanted to go the other 2 were removed. Angela was very ...Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3 and once we decided which way we wanted to go the other 2 were removed. Angela was very quick to respond. Typically with in mins and would even respond when she was at home. I would 100% recommend Angela to everyone! Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3, and once we decided which way we wanted to go, the other 2 were removed. Angela was very quick to respond. Typically with in mins and would even respond when she was at home. I would 100% recommend Angela to everyone! The whole experience was a 10/10 from Angela, to underwriting to closing. Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3, and once we decided which way we wanted to go, the other 2 were removed. Angela was very quick to respond. Typically within minutes and would even respond when she was at home. I would 100% recommend Angela to everyone! Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3, and once we decided which way we wanted to go, the other 2 were removed. Angela was very quick to respond. Typically within minutes and would even respond when she was at home. I would 100% recommend Angela to everyone! The whole experience was a 10/10 from Angela, to underwriting, to closing."

Travis Wachter
Travis Wachter

Travis Wachter
Rocket Mortgage
44 Reviews
Frank Patton

"From the very first call and he was always available after the initial call even on off hours. TRAVIS was EXCELLENT! He was very knowledgeable, comfortable to talk with and made EVERYTHING a simple ...From the very first call and he was always available after the initial call even on off hours. TRAVIS was EXCELLENT! He was very knowledgeable, comfortable to talk with and made EVERYTHING a simple and EASY process! Everything Travis advised me from day 1 came to pass even though I am over seas working for DoD (which is a special circumstance), Travis assured that we can get the deal done after he pulled my credit and saw my circumstances! A very strong ASSET to any company / corporation and I told my wife many times Travis is a most trusted and go to guy and my wife agreed (hey what's up with that Travis)?! Travis even tracked our progress and congratulated us after the final closing when he was miles away from end process that lead to closing. Its because of Travis that we had a great experience in refinancing our home with a great interest rate and we are saving over $750.00 a month! Thanks Travis, much success to you."

Josh Zeidner
Josh Zeidner

Josh Zeidner
Rocket Mortgage
44 Reviews
Ray Esparza

"Josh was professional and efficient. During the process with Josh a competitor of Rocket Mortgage called and they were sneaky and shady. They tried to complete an application on me without my ...Josh was professional and efficient. During the process with Josh a competitor of Rocket Mortgage called and they were sneaky and shady. They tried to complete an application on me without my consent. That experience made me appreciate Josh and entire experience even more. I never went through a finance as easy and stress-free as I did with Josh and Rocket Mortgage last month."