Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 92 of 374
Sheila Whitworth

"### ⭐⭐⭐⭐⭐ Personal Review for Tiffany Davis – Rocket Mortgage Working with **Tiffany Davis** was honestly one of the best parts of my refinancing experience. From the moment we connected, she made me...### ⭐⭐⭐⭐⭐ Personal Review for Tiffany Davis – Rocket Mortgage Working with **Tiffany Davis** was honestly one of the best parts of my refinancing experience. From the moment we connected, she made me feel like I wasn’t just another client, she treated me like a real person, with real questions, concerns, and goals. Tiffany has this amazing way of breaking things down so they’re easy to understand without ever making you feel rushed or overwhelmed. She was patient, kind, and incredibly responsive. Any time something came up, a question, a document, she was right there. It always felt like she genuinely cared about making sure I felt comfortable and confident. What I appreciated most was her honesty and her ability to keep everything moving smoothly behind the scenes. She stayed ahead of every step, kept me updated, and made the whole process feel far less stressful than I ever expected. If you want someone who treats you like a priority and truly has your best interest at heart, **Tiffany Davis is the person you want on your team**."

Stefana Bojescu

"Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me ...Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me step-by-step all the way to closing. I am not a financially intuitive person in nature, and Salwa was extremely patient, kind, and informative throughout the whole process. She went above and beyond and found me certain discounts and items that I qualified for that I had no idea existed! I work crazy hours but Salwa was always accommodating to my schedule- she even called me at 9-10pm some days when I needed extra guidance. I felt like I was talking to a friend who GENUINELY wanted to get me the best deal. I am so glad I went with Salwa for purchasing my first home. I will definitely be a lifelong customer of Salwa's and will recommend her to all my friends and family. Oh, and not to mention that Salwa was able to close on my house in 11 days!!!!!!!!! Everyone that I spoke to said this was a very rare incident as most homes close in 30-45 days. She honestly is just incredible! Thank you so, so, so much Salwa. You are amazing"

Carla Schwartz

"I cannot say enough good things about Scott and the entire Rocket Mortgage experience. This was my first home purchase and I was doing it on my own. Scott made a stressful process a thousand times ...I cannot say enough good things about Scott and the entire Rocket Mortgage experience. This was my first home purchase and I was doing it on my own. Scott made a stressful process a thousand times easier. He was personable and friendly from the start, which made me feel more comfortable after reaching dead ends with a few smaller lending companies. Scott went above and beyond to check in with me, walk me through various processes, answer my questions and keep my head above water. I can't thank him enough for helping me secure my first home!"

Nicole Gene

"Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put...Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put an offer in on a house but quickly lose it to an all-cash buyer (this happened 3 times). Needless to say, this was very frustrating, but Toby was always checking in to see how the search was coming along. Additionally, his positive attitude and sense of humor always lifted my spirits and made me want to continue to look for my perfect home. When I finally found "the one", I put an offer in. The seller's realtor had some concerns about about accepting my offer, however, Toby went above and beyond and was instantly working with my realtor and writing a personalized approval letter to show the seller's agent that I was a qualified buyer. I truly believe I would have lost this house to another offer had Toby not gone out of his way to do this for me. Toby is great at what he does. He is knowledgeable, friendly, professional, and he has an awesome accent! I would highly recommend him to anyone looking to purchase a home!"

Heather Luvzpink

"I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake...I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake and told him my situation that my mom is gifting me her half of the duplex and the owner of the other side is in probate and I wanted to buy to own entire property, Jake quickly came up with a solution by getting me an fha loan and using gift of equity as my down payment so I would not have to pay anything. He was so attentive, knowledgeable and helped me through entire process to answer questions or just to check up on me. This tells a lot about his character because the loan was only for $55,000 so he would not make much money but he treated me as if it was a million dollar mortgage. I am in a home buyers group on Facebook and was so nervous to go through loan process and hearing about the underwriting and how you have to explain every deposit and charge and so many bad things seem to happen, mine was so easy and got all my documents to them same day and had no questions, and I am a big shopper and had multiple big deposits, one for $8000 personal check but no questions arose and it went so fast and smooth. The title company put final #s together and had me paying $1300 at closing and he called them and said nope she is paying nothing and just like that it was gone! Interest rate 5.5% and never changed from beginning to closing. Took 45 days to close but only because I had to have 2nd inspection after repairs were done! Thanks Jake, I hope you are still around when I buy my investment properties! I also just paid my house in full that I did not want to forget to thank Jake for making it happen!"

Drew Osborn

"If I could write 10 I would or 11. Robert was kind, patient, able to help me figure out how it goes. Very knowledgeable, very understanding, very impressive-will not surprise me at all if he moves up ...If I could write 10 I would or 11. Robert was kind, patient, able to help me figure out how it goes. Very knowledgeable, very understanding, very impressive-will not surprise me at all if he moves up quickly in this outstanding company who builds dreams and helps folks like me achieve their dreams of home ownership and responsible financial planning."

Chris

"Matt Ranck was an outstanding banker to work with from start to finish of our loan process. After we first connected, he checked in with me consistently for nearly a year until we finally got an offer...Matt Ranck was an outstanding banker to work with from start to finish of our loan process. After we first connected, he checked in with me consistently for nearly a year until we finally got an offer accepted on our dream home. That steady, every-client-every-time dedication is rare, and it made all the difference. Throughout the process, Matt was clear, communicative, and genuinely warm. He had a gift for breaking down the most complicated parts of the loan and explaining them simply. It was proof that simplicity really is genius. Just as importantly, it always felt like he cared about us and our goal far more than the transaction itself. I've worked with many bankers over the years, and Matt was by far the best. I've truly enjoyed working with him and would recommend him to my friends and family without hesitation. I always like to recognize great work when I see it, and I hope Rocket Mortgage recognizes Matt as well. Thank you for helping us get into our dream home, Matt!"

Susan Fonda-Costantino

"We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things,...We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things, reached out to assist in any way she could and ultimately took care of what we needed. We highly recommend the services of Chelsea Shamon to anyone who wants things done by a caring individual who knows how to get things taken care of in a timely manner. Thank you so very much for all your support and assistance. Will certainly pass your information along to anyone looking for an excellent mortgage representative."

Jeremiah Barnes

"This is our first time buying a home and I feel absolutely blessed that Jeff is our guy. He has gone above and beyond nd the call of duty answer any and all of my questions and staying in contact with...This is our first time buying a home and I feel absolutely blessed that Jeff is our guy. He has gone above and beyond nd the call of duty answer any and all of my questions and staying in contact with us and helping us understand the process and everything else. I would absolutely recommend him to anybody buying a home. He even answered my questions after hours and checked in with us on a regular basis, continued to help us with a great attitude and outlook even though I may have asked the same question multiple times. If we ever need anything again Jeff is absolutely the first and only phone call we are going to make! Thank you so much for your support!"

Rik Paavola

"Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had ...Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had and gave me answers that were point on...which in this day and age is remarkable. I was in the process of applying for and getting a VA loan to buy a home and Mitchell was completely familiar with the process and guided me along the way to ensure my mortgage needs were met. On a few occasions, we had a good laugh with each other which made Rocket Mortgage seem just that much more human and customer focused. I would suggest that anyone interested in applying for a VA loan, or any loan, contact Rocket Mortgage...you may be lucky enough to get Mitchell on the line. You won't be disappointed."