Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 92 of 373
Peter O'Toole

"Aaron did a fantastic job in providing information regarding all aspects of the refinance that was completed. I would say that I was initially planning on shopping around. Not for any particular ...Aaron did a fantastic job in providing information regarding all aspects of the refinance that was completed. I would say that I was initially planning on shopping around. Not for any particular reason or issue with Rocket Mortgage, but rather to test the market. Rocket Mortgage was the first call that I made and after speaking with Aaron there was no need to look further. Professional and readily available throughout the process. I would highly recommend."

Teresa Lopez

"What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more ...What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more importantly, he cares and he educated me on a horribly dangerous loan situation that could have potentially lost me my home in the future. I will definitely recommend Sam to everybody I know!"

Alexia Perez

"Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the ...Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the Rocket Mortgages team were able to get me refinanced and away from that nightmare called Ocwen Mortgage. They were there every step of the way explaining step by step. Great job Matt and the Q team. My family and I thank you. I will definitely refer you to anyone I know getting a loan. Jorge and Maria New Jersey"

Ginger Evans

"Jake was the consummate professional in our dealings with Rocket Mortgage. Our needs were clearly laid out to him and Jake responded. He delineated the schedule, which was perfectly on time. In ...Jake was the consummate professional in our dealings with Rocket Mortgage. Our needs were clearly laid out to him and Jake responded. He delineated the schedule, which was perfectly on time. In addition, he kept us updated on events as they moved through the system. Jake had thorough knowledge of the mortgages and rates in which we were interested, and had no hidden agenda - he was honest and always very willing to address our questions and/or concerns. We highly recommend him and Rocket Mortgage."

Nicole Basso

"Heidi is an outstanding Ambassador & business leader for Quicker Loans .Her customer service skill set is superb. She is a self motivated, professional & inspirational leader of her Rocket ...Heidi is an outstanding Ambassador & business leader for Quicker Loans .Her customer service skill set is superb. She is a self motivated, professional & inspirational leader of her Rocket Mortgage-TEAM & consistently outstanding in working with team members to identify & resolve problems.We appreciated her ability to motivate her colleagues to decisively produce the desired results."

Chloe Tobin

"Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, ...Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, spending time and asking questions to understand my concerns and what refinance option was best based on that understanding. I wish every service company I dealt with had an Xavier on the other end of the line. I would highly recommend Rocket Mortgage/Rocket Mortgage based on this experience."

Zaed Mostafa

"Working with Andrew Berlin on my mortgage loan has been an outstanding experience from start to finish. Andrew is incredibly knowledgeable, patient, and truly dedicated to helping his clients make the...Working with Andrew Berlin on my mortgage loan has been an outstanding experience from start to finish. Andrew is incredibly knowledgeable, patient, and truly dedicated to helping his clients make the best financial decisions. He took the time to explain every step of the process, answered all of my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Andrew is proactive, detailed, and always one step ahead. He ensured I received the best possible rate and guided me through the paperwork with clarity and confidence. His communication was exceptional—consistent updates, quick responses, and genuine care for my goals. If you’re looking for a mortgage professional who is honest, reliable, and truly exceptional at what he does, I highly recommend Andrew Berlin. He made the entire process seamless, and I couldn’t be happier with the service he provided."

Terri Lu Allen

"James is certainly a Rocket Mortgage Asset. No doubt, you've heard this before and are not surprised to hear it again. I was moved to tears, literally, by his ability to help my husband and I ...James is certainly a Rocket Mortgage Asset. No doubt, you've heard this before and are not surprised to hear it again. I was moved to tears, literally, by his ability to help my husband and I refinance our mortgage and consolidate our debt. Today has been what I call "a God thing" kind of day. It has been a rough three years that began before we actually closed on the house. I'm finally getting that "new to me, let's make this our nest" kind of feeling. I sincerely can't thank James enough. He didn't give up on us. He didn't make it hard. He brought happy tears! If you have an employee recognition program, James certainly deserves to be recognized. He is so personable, walked us through each of the stops and shared a deep knowledge of the business and what to expect. He goes above and beyond for people he's never even met. He sincerely cares. That's a lot to pack into one employee- be grateful he's part of the Rocket Mortgage team. We are!"

D Spear

"I can’t say enough great things about Eli. He truly produced results for us for our house transaction. When I fist spoke to Eli, he listened to our needs and wants and wanted to come up with a ...I can’t say enough great things about Eli. He truly produced results for us for our house transaction. When I fist spoke to Eli, he listened to our needs and wants and wanted to come up with a solution. Doing some reach search online, I thought I had wanted a certain loan to be able to buy a new house before we sold our old house. Eli explained this really isn’t the best choice for us, he was just plain honest. Could he sell us this loan? Yes, but I really appreciated that he didn’t think it would be the best choice for us. Instead he gave me his take on it, which was perfect. When I realized he didn’t want to just sell me on anything, I knew he could be trusted. Eli asked me if I had a realtor and I said I wanted to ask my old one. Well that was hard to get a hold of my old one, so I asked him for a referral for a realtor. Having some trust in Eli was the best choice to sell and buy. Eli linked us up with an amazing realtor locally, so having an amazing lender and realtor, it created a force that really gave my wife and I a competitive edge against the other buyers. Eli’s amazing communication to me, my realtor and seller’s for a few offers, really amazed some of the sellers realtors. I’m happy to report, because of Eli, and his referral of our realtor, we were able to lock in and buy the most amazing house. We sold our old house and bought a new one and CLOSED THE SAME DAY AND TIME. Who do you know that is able to do this in this market?! Was it easy? No but Eli seriously made it happen. From the bottom of my heart, thank you for helping us get into our dream home. Never thought I’d own a house like this."

Sheila Whitworth

"### ⭐⭐⭐⭐⭐ Personal Review for Tiffany Davis – Rocket Mortgage Working with **Tiffany Davis** was honestly one of the best parts of my refinancing experience. From the moment we connected, she made me...### ⭐⭐⭐⭐⭐ Personal Review for Tiffany Davis – Rocket Mortgage Working with **Tiffany Davis** was honestly one of the best parts of my refinancing experience. From the moment we connected, she made me feel like I wasn’t just another client, she treated me like a real person, with real questions, concerns, and goals. Tiffany has this amazing way of breaking things down so they’re easy to understand without ever making you feel rushed or overwhelmed. She was patient, kind, and incredibly responsive. Any time something came up, a question, a document, she was right there. It always felt like she genuinely cared about making sure I felt comfortable and confident. What I appreciated most was her honesty and her ability to keep everything moving smoothly behind the scenes. She stayed ahead of every step, kept me updated, and made the whole process feel far less stressful than I ever expected. If you want someone who treats you like a priority and truly has your best interest at heart, **Tiffany Davis is the person you want on your team**."