Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 92 of 374
Simone Silveira

"Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream ...Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream forever home and we that would have never happened without Chris’s help! Chris went ABOVE AND BEYOND to help us! He was nothing less than a miracle worker and did everything in his power to help us buying a house! We was attentive, efficient, friendly, had clear communication and incredibly persistence! We were overwhelmed and having a hard time with the process in the beginning, but Chris did not let us give up and worked very very hard to get us the mortgage loan that fitted best to our needs and to get us the best possible interest rates! We have many friends looking to buy a house now and we will be sending them all to Chris for sure!"

Allan Binder

"I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a...I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a huge step up. And luckily I was put in touch with Brandon Terry who after looking at my numbers told me it was possible to redo the mortgage. After he took my call I stayed on the line with him for a few hours, he paused to talk to some number crunchers, came back online and that started a very short process. Brandon answered every question, gave me lots of reassurance, and even in the middle of moving himself to a new house while it was snowing answered my emails pretty promptly. About a week or so later it was done. The previous rejections took months for them to decided I was risk too far, but with Brandon's help it went smoothly and quickly. This is the guy."

Nora Allison

"Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every ...Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every communication and step. Derrick was reassuring during the whole process. Everyone knows that purchasing a home can be extremely stressful, but Derrick was so positive, helpful, and understanding. He made sure to explain things well, and to assist quickly if any questions came up. I was able to text or call him and he was ALWAYS so quick to get back to me and typically ALWAYS answered. His customer service skills are phenomenal and he is very genuine. It is evident he gives this role 110% and he talks to you like a friend would. I can’t say enough about my positive experience with Derrick. Thank you for all you do!"

Ernie Martinez

"Thank you! We are so appreciative for everything that Chuck and Rocket Mortgage have done for us to get us into our dream home! They are one of the few people and companies that have been in ...Thank you! We are so appreciative for everything that Chuck and Rocket Mortgage have done for us to get us into our dream home! They are one of the few people and companies that have been in constant communication with us to make sure we understood all the details. Can't say that for everyone that we have worked with throughout the moving and home buying process. So we certainly appreciate it more than you know. Working with Chuck and Brittany at Rocket Mortgage has been a great experience all the way around, even our realtor and title company had a great experience! Above all, thank you Chuck and Brittney for helping us get into our dream house! 🙏🏽🙏🏽🙏🏽"

martin Kent

"From the first phone contact with George, I knew we would be working with a seasoned pro. He usually had the answers to my questions at his fingertips, and if he didn’t he would get back to me ...From the first phone contact with George, I knew we would be working with a seasoned pro. He usually had the answers to my questions at his fingertips, and if he didn’t he would get back to me quickly. If I had a question and emailed him at night or on the weekend, expecting to hear from him the next day or on Monday, Zi was continually surprised and pleased to hear from him that night or over the weekend. Honestly, George seems to work 24/7 for his clients - always with expertise, professionalism, courtesy and patience. He made the tough challenge of getting a loan a smooth sail on gentle waters and warm, favorable winds."

Stefana Bojescu

"Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me ...Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me step-by-step all the way to closing. I am not a financially intuitive person in nature, and Salwa was extremely patient, kind, and informative throughout the whole process. She went above and beyond and found me certain discounts and items that I qualified for that I had no idea existed! I work crazy hours but Salwa was always accommodating to my schedule- she even called me at 9-10pm some days when I needed extra guidance. I felt like I was talking to a friend who GENUINELY wanted to get me the best deal. I am so glad I went with Salwa for purchasing my first home. I will definitely be a lifelong customer of Salwa's and will recommend her to all my friends and family. Oh, and not to mention that Salwa was able to close on my house in 11 days!!!!!!!!! Everyone that I spoke to said this was a very rare incident as most homes close in 30-45 days. She honestly is just incredible! Thank you so, so, so much Salwa. You are amazing"

Teresa Lopez

"What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more ...What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more importantly, he cares and he educated me on a horribly dangerous loan situation that could have potentially lost me my home in the future. I will definitely recommend Sam to everybody I know!"

Carla Schwartz

"I cannot say enough good things about Scott and the entire Rocket Mortgage experience. This was my first home purchase and I was doing it on my own. Scott made a stressful process a thousand times ...I cannot say enough good things about Scott and the entire Rocket Mortgage experience. This was my first home purchase and I was doing it on my own. Scott made a stressful process a thousand times easier. He was personable and friendly from the start, which made me feel more comfortable after reaching dead ends with a few smaller lending companies. Scott went above and beyond to check in with me, walk me through various processes, answer my questions and keep my head above water. I can't thank him enough for helping me secure my first home!"

Kevin Aponte

"Isaac was outstanding throughout my entire home-buying process. From day one, he was patient, knowledgeable, and incredibly responsive. He walked me through every step, explained each option in clear ...Isaac was outstanding throughout my entire home-buying process. From day one, he was patient, knowledgeable, and incredibly responsive. He walked me through every step, explained each option in clear language, and made sure I always knew what to expect. Buying a home can be stressful, but Isaac made it feel smooth and manageable. What stood out most was how invested he was in helping me succeed. He checked in frequently, offered smart guidance, and made sure I locked in the best possible terms. His professionalism and genuine dedication set him apart from anyone I’ve worked with before. If you’re looking for a loan officer who truly cares and delivers exceptional service, Isaac at Rocket Mortgage is the person you want in your corner. Five stars all the way."

Nicole Gene

"Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put...Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put an offer in on a house but quickly lose it to an all-cash buyer (this happened 3 times). Needless to say, this was very frustrating, but Toby was always checking in to see how the search was coming along. Additionally, his positive attitude and sense of humor always lifted my spirits and made me want to continue to look for my perfect home. When I finally found "the one", I put an offer in. The seller's realtor had some concerns about about accepting my offer, however, Toby went above and beyond and was instantly working with my realtor and writing a personalized approval letter to show the seller's agent that I was a qualified buyer. I truly believe I would have lost this house to another offer had Toby not gone out of his way to do this for me. Toby is great at what he does. He is knowledgeable, friendly, professional, and he has an awesome accent! I would highly recommend him to anyone looking to purchase a home!"