Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 92 of 357
Heidi Randall
Heidi Randall

Heidi Randall
Rocket Mortgage
46 Reviews
Nicole Basso

"Heidi is an outstanding Ambassador & business leader for Quicker Loans .Her customer service skill set is superb. She is a self motivated, professional & inspirational leader of her Rocket ...Heidi is an outstanding Ambassador & business leader for Quicker Loans .Her customer service skill set is superb. She is a self motivated, professional & inspirational leader of her Rocket Mortgage-TEAM & consistently outstanding in working with team members to identify & resolve problems.We appreciated her ability to motivate her colleagues to decisively produce the desired results."

Forest Walldorf
Forest Walldorf

Forest Walldorf
Rocket Mortgage
46 Reviews
Colby Schaar

"To those in need of debt consolidations, and I mean large ones, get in contact with Forest immediately. This man took me and my wife’s accumulated mistakes over the last decade and a half and put them...To those in need of debt consolidations, and I mean large ones, get in contact with Forest immediately. This man took me and my wife’s accumulated mistakes over the last decade and a half and put them in one big home equity loan that is manageable at a low monthly payment so we can attack it on months that don’t have a lot of outgoing, or reserve on months that are financial nightmares. Forest explained that this was a much better option than the HELOC I was about to waste my time and apply for at a credit union. He went on to hold my hand the whole way so that I didn’t feel scared or stupid, two things that financial companies love making you feel. Forest will get you where you need to be. Thank you for making this a quick and painless process. Thank you for allowing me and my wife to experience the financial freedom we needed to move forward. Thank you Forest."

Ethan Andres
Ethan Andres

Ethan Andres
Rocket Mortgage
45 Reviews
William Merkley

"Ethan's calm and reassuring manner was intrinsic to my going with Rocket Mortgage. It's great to ask a question and he had the answer, instead of "I'll have to get back to you," or "I'm not quite ...Ethan's calm and reassuring manner was intrinsic to my going with Rocket Mortgage. It's great to ask a question and he had the answer, instead of "I'll have to get back to you," or "I'm not quite sure about that." I was with a local individual trying to get a loan accomplished, but I swear he made me feel like a low life...and it went on for several months (with no result.) Ethan crunched the numbers over the phone and said I was good to go, in fact I could have taken out more value than I did. I like a company that has a simple process to tell you where you are and where you stand and Ethan was the start of it."

Sumer Berry
Sumer Berry

Sumer Berry
Rocket Mortgage
45 Reviews
Brian Bellows

"Sumer was a very pleasant person to work with as we walked through the refinance of my existing 30 mortgage into a lower interest 15 year mortage. We were dealt a curve ball when our house didn't ...Sumer was a very pleasant person to work with as we walked through the refinance of my existing 30 mortgage into a lower interest 15 year mortage. We were dealt a curve ball when our house didn't appraise at the required value to roll both our primary and our LOC into one shorter term mortgage. Though I wasn't pleasant to deal with after receiving this news, she maintained her composure and really worked hard to find a package that would help at least lower our interest rate on the primary and shorten the term, thus saving us a considerable amount of money over the life of the loan. Throughout the process Sumer provided me with a couple of options to consider and was very thorough in walking me through how these options would roll themselves out over time. She was a very professional and pleasant person to deal with and I appreciate her willingness to look past my frustration and push forward in such a way that I honestly could see the value in the process of refinancing. We are already seeing a rapid reduction in our principle balance."

John Bosio
John Bosio

John Bosio
Rocket Mortgage
45 Reviews
Samantha Owens

"In my refi process, I was very thankful for the experience and perseverance of John in his attempts to get my refi complete. I started the process in June and was attempting to draw on my equity to ...In my refi process, I was very thankful for the experience and perseverance of John in his attempts to get my refi complete. I started the process in June and was attempting to draw on my equity to pay off a bill that I thought I would have difficulty with after the trial period ended. I was set to close by mid-July, but as expected this one company would not release the financial information needed to close the loan and became a severe roadblock to the whole process. Instead of giving up on me, or finding my case too tedious, John pushed through and helped me write persuasive letters to the creditor to provide the necessary information. He was doing almost daily check-ins with me toward the end of my process. I unfortunately had a nearly catastrophic car wreck and could not continue the daily calls to this creditor, and John stepped up while I was in ICU and got the necesary documents after several months of the process lingering and finally got me to a close date just in the nick of time to save me hundreds of dollars in interest and years of hassle with this company. He was always professional and uplifting in his communications and he got me a great dealin the refi. I highly recommend his work and he is an assett to his company. I hope to do business with him for a long time."

James Bowling
James Bowling

James Bowling
Rocket Mortgage
45 Reviews
Terri Lu Allen

"James is certainly a Rocket Mortgage Asset. No doubt, you've heard this before and are not surprised to hear it again. I was moved to tears, literally, by his ability to help my husband and I ...James is certainly a Rocket Mortgage Asset. No doubt, you've heard this before and are not surprised to hear it again. I was moved to tears, literally, by his ability to help my husband and I refinance our mortgage and consolidate our debt. Today has been what I call "a God thing" kind of day. It has been a rough three years that began before we actually closed on the house. I'm finally getting that "new to me, let's make this our nest" kind of feeling. I sincerely can't thank James enough. He didn't give up on us. He didn't make it hard. He brought happy tears! If you have an employee recognition program, James certainly deserves to be recognized. He is so personable, walked us through each of the stops and shared a deep knowledge of the business and what to expect. He goes above and beyond for people he's never even met. He sincerely cares. That's a lot to pack into one employee- be grateful he's part of the Rocket Mortgage team. We are!"

Will Francis
Will Francis

Will Francis
Rocket Mortgage
45 Reviews
Iris Valentin

"Dear Will, “I truly thank God for choosing you”(Will ) you provided and guided me through the correct path with this journey. Your excellence and professionalism are to be rewarded. Your expertise ...Dear Will, “I truly thank God for choosing you”(Will ) you provided and guided me through the correct path with this journey. Your excellence and professionalism are to be rewarded. Your expertise and your generosity allowed me to feel extremely comfortable to move forward with my home equality loan. You and your team delivered excellent customer service and you were always available and returned, all my calls when I needed your support during the whole entire process!” “Thank you from the bottom of my heart for all of your help and for assisting me with all necessary guidelines.It has been with great pleasure to have worked with you! “You will always be my go-to!” I will definitely, keep you in mind, to inform family and friends about your credibility! I experience with Will and his team, the best and smooth loan transition. I strongly recommend Will, as anybody's trusted home loan . God bless you always !"

Marv Hernandez
Marv Hernandez

Marv Hernandez
Rocket Mortgage
45 Reviews
Simone Philp Willingham

"MARVIN IS AWESOME!!!!! He is definitely one of your best assets! My husband and I had a choice between three lenders, and we chose Rocket Mortgage, just because of Marvin. He is helpful and ...MARVIN IS AWESOME!!!!! He is definitely one of your best assets! My husband and I had a choice between three lenders, and we chose Rocket Mortgage, just because of Marvin. He is helpful and extremely accommodating. He is not pushy but he is patient and ensures you find all the documents that are required for processing. We were even on the phone once for over 2 hours. I didn't give Marvin 5 stars, he earned it! He deserves a promotion!!!"

Jonathan Ingram
Jonathan Ingram

Jonathan Ingram
Rocket Mortgage
45 Reviews
Cinema-Styles

"Working with our Loan Officer Jonathan at Rocket Mortgage was one of the best decisions we made during the home-buying process. From start to finish, he was incredibly knowledgeable, responsive, and ...Working with our Loan Officer Jonathan at Rocket Mortgage was one of the best decisions we made during the home-buying process. From start to finish, he was incredibly knowledgeable, responsive, and genuinely invested in helping us secure the best possible outcome. What stood out most was how clearly everything was explained—no confusing jargon, no pressure, just honest guidance every step of the way. They were always quick to answer questions (even the small ones), and we never felt like “just another client.” The entire process felt smooth and efficient, which is saying a lot given how stressful buying a home can be. Thanks to their expertise and attention to detail, we were able to close on time with confidence and peace of mind. Jonathan is professional, trustworthy, and truly goes above and beyond, I can’t recommend them highly enough. First Time Home Owners! Ron and Salina"

Jeremy Justice
Jeremy Justice

Jeremy Justice
Rocket Mortgage
45 Reviews
Miranda Clark

"Here’s a polished review you could post for Jeremy Justin, depending on the platform (Google, Zillow, LendingTree, etc.): --- ⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Jeremy Justin! Working with Jeremy...Here’s a polished review you could post for Jeremy Justin, depending on the platform (Google, Zillow, LendingTree, etc.): --- ⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Jeremy Justin! Working with Jeremy Justin was an absolute pleasure from start to finish. He went above and beyond to make the loan process smooth, transparent, and stress-free. Jeremy took the time to explain every detail clearly, answered all my questions promptly, and made sure I felt confident every step of the way. What really stood out was his professionalism, deep knowledge, and genuine care for his clients. He was proactive, responsive, and always one step ahead, ensuring everything stayed on track. Thanks to his dedication and expertise, my loan closed right on time without any surprises. If you’re looking for a loan expert who truly looks out for your best interests and delivers exceptional results, Jeremy Justin is the one to call. I couldn’t recommend him more. Working with him was an absolute pleasure. He made the process for me smooth ."