Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 92 of 373
Casey King

"To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were...To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were not for Tammy, I would not have the dream home I purchased. Tammy was there every step of the way. She even began the process with so much reassurance, always. Tammy was always available, even when I felt I contacted her outside normal office hours. She had so much patience with me when it came to getting in all the necessary files. I had reached out to a couple of lenders before RM and none given me the satisfaction or assurance that Rocket Mortgage did. I am not the best with my words or writing a review but for Tammy, I had to. She made the process of lending with Rocket Mortgage seamless. I am so happy I picked Rocket Mortgage. At first, We had a loan application for a home. But my partner and I at the last minute decided to pull out and purchase a different home. Tammy was there every step of that as well. Reassuring us, every step of the way. Helping us again, start the process again. But never upset, never annoyed. Always happy, helpful, and cheerful. Many times, speaking 3-5 times a day. A pleasure every single time and making sure we had the best deal for our new home. We then went to buy our first home; a dream home and we could not have done it without Tammy’s kindness and patience. Tammy does well at her job and genuinely cares for her clients and their happiness when buying a home. I am happy every day we got Tammy as our Rocket Mortgage agent. I recommend her to absolutely anyone who will listen, along with Rocket Mortgage. 10/10 recommend Rocket Mortgage. I recommend Tammy Wright even more. 5 plus stars. 10/10 service. Tammy needs a raise!!!! A Christmas bonus for sure!!! Please acknowledge her for the hard work she does. It is the best customer service I have EVER gotten anywhere. I appreciate Rocket Mortgage for being a great lender for our first home. Thank you!!"

Gladys Fernandez

"When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even ...When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even answer the phone. Somehow Mike Ayoub reached out to me and convinced me that refinancing was the way to go. The savings was there with a 15 year mortgage. Mike explained the process and got me through to the closing without any hardships. If you are looking for a Mortgage Banker, Mike Ayoub is your best choice. I loved working with him."

Stefana Bojescu

"Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me ...Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me step-by-step all the way to closing. I am not a financially intuitive person in nature, and Salwa was extremely patient, kind, and informative throughout the whole process. She went above and beyond and found me certain discounts and items that I qualified for that I had no idea existed! I work crazy hours but Salwa was always accommodating to my schedule- she even called me at 9-10pm some days when I needed extra guidance. I felt like I was talking to a friend who GENUINELY wanted to get me the best deal. I am so glad I went with Salwa for purchasing my first home. I will definitely be a lifelong customer of Salwa's and will recommend her to all my friends and family. Oh, and not to mention that Salwa was able to close on my house in 11 days!!!!!!!!! Everyone that I spoke to said this was a very rare incident as most homes close in 30-45 days. She honestly is just incredible! Thank you so, so, so much Salwa. You are amazing"

Peter O'Toole

"Aaron did a fantastic job in providing information regarding all aspects of the refinance that was completed. I would say that I was initially planning on shopping around. Not for any particular ...Aaron did a fantastic job in providing information regarding all aspects of the refinance that was completed. I would say that I was initially planning on shopping around. Not for any particular reason or issue with Rocket Mortgage, but rather to test the market. Rocket Mortgage was the first call that I made and after speaking with Aaron there was no need to look further. Professional and readily available throughout the process. I would highly recommend."

Teresa Lopez

"What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more ...What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more importantly, he cares and he educated me on a horribly dangerous loan situation that could have potentially lost me my home in the future. I will definitely recommend Sam to everybody I know!"

Alexia Perez

"Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the ...Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the Rocket Mortgages team were able to get me refinanced and away from that nightmare called Ocwen Mortgage. They were there every step of the way explaining step by step. Great job Matt and the Q team. My family and I thank you. I will definitely refer you to anyone I know getting a loan. Jorge and Maria New Jersey"

Ginger Evans

"Jake was the consummate professional in our dealings with Rocket Mortgage. Our needs were clearly laid out to him and Jake responded. He delineated the schedule, which was perfectly on time. In ...Jake was the consummate professional in our dealings with Rocket Mortgage. Our needs were clearly laid out to him and Jake responded. He delineated the schedule, which was perfectly on time. In addition, he kept us updated on events as they moved through the system. Jake had thorough knowledge of the mortgages and rates in which we were interested, and had no hidden agenda - he was honest and always very willing to address our questions and/or concerns. We highly recommend him and Rocket Mortgage."

Mihsun Aberham

"I had the pleasure of working with Matt and I must say, it was an incredibly positive experience. Matt took the time to get to know my personal and financial situation. He was patient, knowledgeable, ...I had the pleasure of working with Matt and I must say, it was an incredibly positive experience. Matt took the time to get to know my personal and financial situation. He was patient, knowledgeable, and extremely professional throughout the entire process. Matt was incredibly responsive and communicative. He kept me updated at every step of the process and was always available to answer any questions I had. I really appreciated his level of professionalism and felt like I was in good hands throughout the entire process. I highly recommend Matt to anyone. He is professional, knowledgeable, and always went above and beyond to ensure that I was well taken care"

Nicole Basso

"Heidi is an outstanding Ambassador & business leader for Quicker Loans .Her customer service skill set is superb. She is a self motivated, professional & inspirational leader of her Rocket ...Heidi is an outstanding Ambassador & business leader for Quicker Loans .Her customer service skill set is superb. She is a self motivated, professional & inspirational leader of her Rocket Mortgage-TEAM & consistently outstanding in working with team members to identify & resolve problems.We appreciated her ability to motivate her colleagues to decisively produce the desired results."

Chloe Tobin

"Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, ...Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, spending time and asking questions to understand my concerns and what refinance option was best based on that understanding. I wish every service company I dealt with had an Xavier on the other end of the line. I would highly recommend Rocket Mortgage/Rocket Mortgage based on this experience."