Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 92 of 375
John Morehead

"My name is John Morehead and this real estate buying and using a mortgage company is all new to me.To start with i dont want any one to misunderstand what i want to say.Everyone at Rocket Mortgage ...My name is John Morehead and this real estate buying and using a mortgage company is all new to me.To start with i dont want any one to misunderstand what i want to say.Everyone at Rocket Mortgage I've worked with has been outstanding and pleasurable to work with but saying this there is nothing in our lives thats every perfect.throughout me buying a home/Rocket Mortgage\.Everything has been done online this also is new to me . From beginning to end i had a lot of Questions and concerns and am sure i wasn't always a pleasure to work with.On many occasions after speaking with a agent from Rocket Mortgage i new no more after i hung up than i did before i called since closing i received a letter stating freddie max purchased my loan reading my letter stating this.As usual i misunderstood several things. Picking up the phone i got a Gentleman by the name of Stefan Stojanovic the pour soul that got to listAen to john.fter calming me done he proceeded to answer my Question and concerns like no other person i have ever work with. If i could have worked with this man from beginning to end i promise your telephone/personnel dept/and any and all expenses would have been slashed to a minimally. Expence That is unknow to this company. This man speaks with a tone that i have rarely heard his knowledge to every Question i ask was Explained with me having no doubt that this man was on top of the game.advise is something i usually am giving.Generally i am The one one explaining things And interrupting. If given the opportunity. I would love to speak with and then prove to upper management that Stefan Stojanovic should hold a position in upper management. I know your thinking who am i to think that i have this knowledge. believe what i am saying.if any of you at Rocket Mortgage would like to know just why i believe that i pocess this knowledge. I would be happy to give names and numbers to verify that you should listen.thank you everyone for this opportunity to work with/ if you listen\ the greatest mortgage company ever. Some contacts i would give you for verification you want to listen about Mr stojanovic. Fbi office kanascity mo political. Corruption. largest stockyards in mo.the Kissinger family. Smithfiand Pork processing most of all. Probably will be hard to speak with our Lord our God Jesus Christ thank you all john morehead. p:s could buy and sell this house many many times over without borrowing money "

Simone Silveira

"Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream ...Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream forever home and we that would have never happened without Chris’s help! Chris went ABOVE AND BEYOND to help us! He was nothing less than a miracle worker and did everything in his power to help us buying a house! We was attentive, efficient, friendly, had clear communication and incredibly persistence! We were overwhelmed and having a hard time with the process in the beginning, but Chris did not let us give up and worked very very hard to get us the mortgage loan that fitted best to our needs and to get us the best possible interest rates! We have many friends looking to buy a house now and we will be sending them all to Chris for sure!"

Allan Binder

"I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a...I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a huge step up. And luckily I was put in touch with Brandon Terry who after looking at my numbers told me it was possible to redo the mortgage. After he took my call I stayed on the line with him for a few hours, he paused to talk to some number crunchers, came back online and that started a very short process. Brandon answered every question, gave me lots of reassurance, and even in the middle of moving himself to a new house while it was snowing answered my emails pretty promptly. About a week or so later it was done. The previous rejections took months for them to decided I was risk too far, but with Brandon's help it went smoothly and quickly. This is the guy."

Nora Allison

"Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every ...Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every communication and step. Derrick was reassuring during the whole process. Everyone knows that purchasing a home can be extremely stressful, but Derrick was so positive, helpful, and understanding. He made sure to explain things well, and to assist quickly if any questions came up. I was able to text or call him and he was ALWAYS so quick to get back to me and typically ALWAYS answered. His customer service skills are phenomenal and he is very genuine. It is evident he gives this role 110% and he talks to you like a friend would. I can’t say enough about my positive experience with Derrick. Thank you for all you do!"

Ernie Martinez

"Thank you! We are so appreciative for everything that Chuck and Rocket Mortgage have done for us to get us into our dream home! They are one of the few people and companies that have been in ...Thank you! We are so appreciative for everything that Chuck and Rocket Mortgage have done for us to get us into our dream home! They are one of the few people and companies that have been in constant communication with us to make sure we understood all the details. Can't say that for everyone that we have worked with throughout the moving and home buying process. So we certainly appreciate it more than you know. Working with Chuck and Brittany at Rocket Mortgage has been a great experience all the way around, even our realtor and title company had a great experience! Above all, thank you Chuck and Brittney for helping us get into our dream house! 🙏🏽🙏🏽🙏🏽"

martin Kent

"From the first phone contact with George, I knew we would be working with a seasoned pro. He usually had the answers to my questions at his fingertips, and if he didn’t he would get back to me ...From the first phone contact with George, I knew we would be working with a seasoned pro. He usually had the answers to my questions at his fingertips, and if he didn’t he would get back to me quickly. If I had a question and emailed him at night or on the weekend, expecting to hear from him the next day or on Monday, Zi was continually surprised and pleased to hear from him that night or over the weekend. Honestly, George seems to work 24/7 for his clients - always with expertise, professionalism, courtesy and patience. He made the tough challenge of getting a loan a smooth sail on gentle waters and warm, favorable winds."

Zaed Mostafa

"Working with Andrew Berlin on my mortgage loan has been an outstanding experience from start to finish. Andrew is incredibly knowledgeable, patient, and truly dedicated to helping his clients make the...Working with Andrew Berlin on my mortgage loan has been an outstanding experience from start to finish. Andrew is incredibly knowledgeable, patient, and truly dedicated to helping his clients make the best financial decisions. He took the time to explain every step of the process, answered all of my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Andrew is proactive, detailed, and always one step ahead. He ensured I received the best possible rate and guided me through the paperwork with clarity and confidence. His communication was exceptional—consistent updates, quick responses, and genuine care for my goals. If you’re looking for a mortgage professional who is honest, reliable, and truly exceptional at what he does, I highly recommend Andrew Berlin. He made the entire process seamless, and I couldn’t be happier with the service he provided."

tim harrell

"I had the pleasure of working with Laurent on securing a second mortgage, and I couldn’t be more grateful for his assistance. He is exceptionally knowledgeable and guided me through every step of the ...I had the pleasure of working with Laurent on securing a second mortgage, and I couldn’t be more grateful for his assistance. He is exceptionally knowledgeable and guided me through every step of the process with clarity and confidence. Laurent was always prompt with updates and made sure I was well-informed at all times. Even when I faced a challenge, his empathy and unwavering support reassured me that I was in good hands. His commitment to excellent customer service turned a potentially stressful situation into a smooth and manageable experience. I highly recommend Laurent and will definitely turn to him for any future financial needs."

Teresa Lopez

"What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more ...What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more importantly, he cares and he educated me on a horribly dangerous loan situation that could have potentially lost me my home in the future. I will definitely recommend Sam to everybody I know!"

Carla Schwartz

"I cannot say enough good things about Scott and the entire Rocket Mortgage experience. This was my first home purchase and I was doing it on my own. Scott made a stressful process a thousand times ...I cannot say enough good things about Scott and the entire Rocket Mortgage experience. This was my first home purchase and I was doing it on my own. Scott made a stressful process a thousand times easier. He was personable and friendly from the start, which made me feel more comfortable after reaching dead ends with a few smaller lending companies. Scott went above and beyond to check in with me, walk me through various processes, answer my questions and keep my head above water. I can't thank him enough for helping me secure my first home!"