Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 89 of 374
Charlie Sloan
Charlie Sloan

Charlie Sloan
Rocket Mortgage
49 Reviews
Ed Hazelle

"Charlie Sloan with Rocket Mortgage was fantastic and extremely professional, great communication and response to all my calls/questions. I WAS SKEPTICAL AT FIRST APPLYING ONLINE NOT HAVING A FACE TO ...Charlie Sloan with Rocket Mortgage was fantastic and extremely professional, great communication and response to all my calls/questions. I WAS SKEPTICAL AT FIRST APPLYING ONLINE NOT HAVING A FACE TO FACE CONVERSATION. We had some hiccups along the way but Charlie worked through it with us and got us to the finish line. But not only was the pricing and terms better & I could tell that Charlie was very knowledgeable. He helped explain and clear conditions with lightening speed, responded quickly to questions and emails. I’m very impressed how quickly this loan closed. Awesome and Great service!"

Dan Ball
Dan Ball

Dan Ball
Rocket Mortgage
48 Reviews
Jason Williams

"From the start of my refi Dan seemed to have all the answers to any possible question I could have, and in the end he did not disappoint. The speed and ease of dealing with Rocket Mortgage is just the...From the start of my refi Dan seemed to have all the answers to any possible question I could have, and in the end he did not disappoint. The speed and ease of dealing with Rocket Mortgage is just the tip when it comes to continued customer care and support! Dan contacted me due to the drop in interest rates and with a simple "yes" from me he took care of EVERYTHING and they sent a notary to my house to finalize the paperwork. I did as little to nothing as you could think and I got top notch support and the feeling that my business is valued. Hands down the best, thanks again Dan!"

Josh Bowers
Josh Bowers

Josh Bowers
Rocket Mortgage
48 Reviews
Sylvia Douglas-Prince

"My Home journey began December 2020 in which the Realtor I was working with gave me Josh number and another Mortgage Banker. Well the other Guy call me first so I felt obligated to him eventhough he ...My Home journey began December 2020 in which the Realtor I was working with gave me Josh number and another Mortgage Banker. Well the other Guy call me first so I felt obligated to him eventhough he and Josh called the same day. Josh still called for about a month to see how my home purchasing was going. After two Lenders and 3 months of back and forth, I decided to find my own Lender. I remembered Josh because he made an impression on me from our first conversation. I went through my phone and found his number and called him right away. I was in the process of financing and the builder backed out and put the house back on the market because I was having trouble with the financing. I called Josh and explained the situation and let him know that the builder would not consider my financing unless it was a Underwriting Approval. Josh said he could get the approval, but of course the builder said it could not happen. Well to make a long story short the builder sold my house, and Josh got me the approval. Josh said he could do it and he did just that. I was really ready to give up on purchasing a home but Josh's confidence and positivity just assured me that this will happen. Three months later I'm in my Dream Home and Josh was there every step of the way. Josh and Rocket Mortgage made this process so easy. I've never met Josh in person but I consider him a Friend. Anyone I come in contact with that mention purchasing a home or know of someone looking to purchase a home I will be giving them Josh's number. Words can't express how grateful I am and how Josh has really made a change in my Life. All I can say is Thank You."

Will Cain
Will Cain

Will Cain
Rocket Mortgage
48 Reviews
Joseph Victor

"I can't tell you how impressed I was with the Will Cain and Rocket Mortgage in general. Within an hour of first contact, I was given assurance that they could work with me on my new home loan. Within ...I can't tell you how impressed I was with the Will Cain and Rocket Mortgage in general. Within an hour of first contact, I was given assurance that they could work with me on my new home loan. Within a day I had a letter of approval to show the seller and put the house I wanted under contract. Will and his crew were with me every step of the way explaining and helping me as a first time home buyer. I called several other loan companies (including my bank) and was greeted with very little enthusiasm... and call-backs almost a week later. When I spoke with Will for the first time, his enthusiasm was infectious. The loan approval process was very smooth and stress-free. I'm very grateful to have fallen into the right hands... thank you!"

Josh Caine
Josh Caine

Josh Caine
Rocket Mortgage
48 Reviews
Todd Ritchey

"My wife and I have worked with Rocket Mortgage in the past and were very satisfied with our experience. We then went to refinance our current mortgage earlier this year we had a terrible experience ...My wife and I have worked with Rocket Mortgage in the past and were very satisfied with our experience. We then went to refinance our current mortgage earlier this year we had a terrible experience with the loan officers we were put in touch with and wasted 3 months with nothing positive coming out of it. When RM contacted us again to refinance our loan, I told them I wasn't interested in working with them and they asked that we give them one more opportunity and they would put us in contact with a loan officer that specializes in self-employed. Josh came into the picture and I immediately explained my lack of confidence in RM. He proved me wrong! Josh did a very good job to follow up with me, understood the process and how to handle different situations as they arose, and helped us get through everything getting our loan closed this time. Although I think RM has work to do prior to soliciting current clients, Josh was excellent and a pleasure to work with. If i was going to apply for another loan I would deffinately prefer to work with Josh. Thank Josh"

Abe Chami
Abe Chami

Abe Chami
Rocket Mortgage
48 Reviews
John Santerre

"Abe was a pleasure to work with! He had a sense of urgency with all of my concerns, and if he didn't have an answer right away, he connected with the right people to find the answer for me quickly. ...Abe was a pleasure to work with! He had a sense of urgency with all of my concerns, and if he didn't have an answer right away, he connected with the right people to find the answer for me quickly. Even though we were not able to work face-to-face, he created a very trusting working relationship, and I appreciate the work he did to push through our refinancing! Thank's Abe!"

Charlie Feurig
Charlie Feurig

Charlie Feurig
Rocket Mortgage
48 Reviews
Anton Shelton

"As a first-time homebuyer, navigating the mortgage process can feel overwhelming, but working with Charlie from Rocket Mortgage made the experience exceptionally smooth and reassuring. Charlie was ...As a first-time homebuyer, navigating the mortgage process can feel overwhelming, but working with Charlie from Rocket Mortgage made the experience exceptionally smooth and reassuring. Charlie was phenomenal—highly professional, consistently available, and extremely knowledgeable. He took the time to clearly explain each step of a very unfamiliar process and provided accurate, transparent numbers throughout, which built a great deal of trust and confidence. His guidance and responsiveness made a significant difference in our homebuying journey. Overall, it was a fantastic experience working with Charlie and Rocket Mortgage, and I would highly recommend them to other first-time buyers."

Kyle Gill
Kyle Gill

Kyle Gill
Rocket Mortgage
48 Reviews
Austin Kmiotek

"Kyle was fantastic to work with, right off from the very first phone call we had, he made this entire experience very personable and with me being a first time home buyer, I really didn’t know all ...Kyle was fantastic to work with, right off from the very first phone call we had, he made this entire experience very personable and with me being a first time home buyer, I really didn’t know all that much & he did a great job helping explain and understand a lot of things I had no clue about! I must say he was very helpful all along the way, very prompt on responses and always there if you had a question!"

Josh Hadley
Josh Hadley

Josh Hadley
Rocket Mortgage
48 Reviews
Diego Alberti

"My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were ...My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were glad we choose Rocket Mortgage. Honestly, Josh was the one who made the process extremely easy for us (but to be fair the rest of the staff were great too, Josh was simply extra helpful) to the point that we thought this was a scam because it was to good to be true. While we had a hiccup with the initial mortgage (property failed inspection), Josh was there to help us through it all and explain the next steps and set expectations. He even went out of his way to take calls after hours just to help us out as quickly as he could. Considering that our case might have been unusual (or maybe not) since we went through two properties until we found the right home, we were lucky to have Josh in our corner throughout it all. Additionally, the Rocket Mortgage process in general is light years ahead of other banks (at least compared to our past experience with Chase and Citibank), all of the paperwork is submitted electronically (I mean Citibank... seriously... a fax machine...) and the Rocket Mortgage website/app added additional ease to the entire process. At any rate, if you are lucky enough to have him as your representative, rest assured, he will help you through it all. Think of Josh as your Parisian tour guide, he knows it all and is there to make sure you do not get lost."

Justin Hubbard
Justin Hubbard

Justin Hubbard
Rocket Mortgage
48 Reviews
Gibson Mokler

"Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I...Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I could contact him any time. To that point, he even answered my call one time when he was on vacation in Disney Land!!! My first conversation with him was just information gathering a few months prior to being able to move forward & I was clear with him about that up front. He understood and patiently stayed in touch at appropriate intervals with no high pressure tactics, unlike other lenders I did similar information gathering with. As we made progress and things changed during the offer & negotiations, Justin was always willing to explore options, not just the ones he thought were the best, but the ones I wanted to know about so I could look at this major life event from different angles. I have no hesitation in recommending his services; Rocket Mortgage/Rocket Mortgage is lucky to have him."