Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 89 of 359
Rick Kozempa
Rick Kozempa

Rick Kozempa
Rocket Mortgage
48 Reviews
Bonnie Beemer

"Rick was very professional in gathering the details of our current financial situation and our desire to refinance, and was able to get back to us very quickly with a proposed interest rate and ...Rick was very professional in gathering the details of our current financial situation and our desire to refinance, and was able to get back to us very quickly with a proposed interest rate and monthly payment his company could offer. We wanted to go forward, and Rick was very accommodating by setting a time at our convenience to call us and guide us through our entire online application. He went over each section with us as we went along, and we were done! He then explained what financial documents we would need to submit and that an appraiser would be contacting us soon, and to feel free to contact him if we had any questions or concerns. Rick made it very easy to get the process started."

Daniel Matic
Daniel Matic

Daniel Matic
Rocket Mortgage
48 Reviews
Bobby Rose

"From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy...From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy this the whole Rocket Mortgage team, but even after I moved into the next step if I had any questions or needed help on getting things through the V.A, process Daniel always got back to me quickly and walked me through everything. You don't often get someone as committed to helping you get through a process as Daniel. He makes you feel like you are the only person he is working with. Great job Daniel and Thank you very much!! "

JP Miller
JP Miller

JP Miller
Rocket Mortgage
48 Reviews
Bruce Buck

"JohnPatrick took me through the whole mortgage loan process from qualifying to closing on schedule. He was able to arrange the loan amount that I needed and figure out the best options for my down ...JohnPatrick took me through the whole mortgage loan process from qualifying to closing on schedule. He was able to arrange the loan amount that I needed and figure out the best options for my down payment, interest rate and closing costs. He guided the process though all the various departments and procedures to get the necessary approvals at each stage and all this was done online. However he called, texted and e-mailed whenever their was urgency or information that needed my immediate attention. This personal attention to detail and diligence throughout the process was the key ingredient that allowed me to close on my new house on schedule. His "can do" attitude was what made this happen for me and I appreciate his effort, guidance and professionalism. Thank you JohnPatrick!"

Tiffany Myers
Tiffany Myers

Tiffany Myers
Rocket Mortgage
48 Reviews
Alishia Jones

"My recent experience refinancing my home was made incredibly stress-free and successful, all thanks to Tiffany, my mortgage banker. From the start, she demonstrated an exceptional level of knowledge ...My recent experience refinancing my home was made incredibly stress-free and successful, all thanks to Tiffany, my mortgage banker. From the start, she demonstrated an exceptional level of knowledge and professionalism that instantly reassured me I was in good hands. Tiffany’s expertise was evident throughout the process, especially in how she carefully assessed my situation and provided sound advice on the best way to proceed. She was patient, informative, and never hesitated to answer my questions or explain complicated terms in a friendly manner. One of the standout aspects of working with Tiffany was her outstanding communication skills. She kept me informed during every step of the refinancing process, ensuring I was never left in the dark. Her timely updates and proactive communication helped ease any worries I had along the way. Tiffany truly went above and beyond, fighting for my interests to secure a much better rate than I initially expected. Her dedication and commitment to achieving the best outcome for me were nothing short of amazing. She guided me through each phase, from the initial application to the final closing, with remarkable ease and efficiency. Her professionalism and world-class customer service set a benchmark that all service providers should strive to achieve. Tiffany wasn't just my mortgage banker; she was an advocate who worked tirelessly to ensure my refinancing experience was a positive one. I highly recommend Tiffany to anyone considering refinancing their home. Her blend of knowledge, skill, and exceptional customer service makes her the ideal partner in navigating the complexities of the mortgage world. Thank you, Tiffany, for your magnificent work!"

Jake Purman
Jake Purman

Jake Purman
Rocket Mortgage
48 Reviews
Heather Luvzpink

"I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake...I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake and told him my situation that my mom is gifting me her half of the duplex and the owner of the other side is in probate and I wanted to buy to own entire property, Jake quickly came up with a solution by getting me an fha loan and using gift of equity as my down payment so I would not have to pay anything. He was so attentive, knowledgeable and helped me through entire process to answer questions or just to check up on me. This tells a lot about his character because the loan was only for $55,000 so he would not make much money but he treated me as if it was a million dollar mortgage. I am in a home buyers group on Facebook and was so nervous to go through loan process and hearing about the underwriting and how you have to explain every deposit and charge and so many bad things seem to happen, mine was so easy and got all my documents to them same day and had no questions, and I am a big shopper and had multiple big deposits, one for $8000 personal check but no questions arose and it went so fast and smooth. The title company put final #s together and had me paying $1300 at closing and he called them and said nope she is paying nothing and just like that it was gone! Interest rate 5.5% and never changed from beginning to closing. Took 45 days to close but only because I had to have 2nd inspection after repairs were done! Thanks Jake, I hope you are still around when I buy my investment properties! I also just paid my house in full that I did not want to forget to thank Jake for making it happen!"

Alicia Purslow
Alicia Purslow

Alicia Purslow
Rocket Mortgage
48 Reviews
Jeffrey Grail

"Our experience with Alicia was top-notch. Alicia made the loan process of buying a home fun. I never had to worry through the process what was happening, how many questions we had, or the time she had...Our experience with Alicia was top-notch. Alicia made the loan process of buying a home fun. I never had to worry through the process what was happening, how many questions we had, or the time she had to spend with us. Alicia did an amazing job of always making us feel at ease. Alicia's expertise and professionalism is a model of how this process should be for people. Alicia always made us feel that we came first. Alicia would go above and beyond. Even when Alicia would be unavailable for a few days for time off, she would take the time to let us know when she would return, and who to contact if we needed help in the meantime. I could go on and on about how she made our experience perfect. I would suggest to anyone looking for a mortgage to seek out the best of the best and contact Alicia today."

Robert Ramos
Robert Ramos

Robert Ramos
Rocket Mortgage
48 Reviews
Drew Osborn

"If I could write 10 I would or 11. Robert was kind, patient, able to help me figure out how it goes. Very knowledgeable, very understanding, very impressive-will not surprise me at all if he moves up ...If I could write 10 I would or 11. Robert was kind, patient, able to help me figure out how it goes. Very knowledgeable, very understanding, very impressive-will not surprise me at all if he moves up quickly in this outstanding company who builds dreams and helps folks like me achieve their dreams of home ownership and responsible financial planning."

Jon Scarsella
Jon Scarsella

Jon Scarsella
Rocket Mortgage
48 Reviews
Christina Beaver

"Jon was informative and kind. He worked efficiently and quickly to help me procure a refinance loan after the previous loan rep got angry with me because i hadnt changed my utilities to my name after ...Jon was informative and kind. He worked efficiently and quickly to help me procure a refinance loan after the previous loan rep got angry with me because i hadnt changed my utilities to my name after my husbands death, for the proof of occupancy quickly enough for him. He put me on a three month wait. Jon called me and right away fixed and apologized for the rude treatment received from the fellow rep immediately. Thank you Jon, I will definitely use your services again if needed and refer you if someone is looking to buy or refinance a home."

Geoff Schmidt
Geoff Schmidt

Geoff Schmidt
Rocket Mortgage
48 Reviews
Ronnie Golden

"My wife and I was trying to make up our minds if we wanted to sell our home and downsize. I met Geoff during the that time. He was very helpful and and patient with us. We decided to remain in our ...My wife and I was trying to make up our minds if we wanted to sell our home and downsize. I met Geoff during the that time. He was very helpful and and patient with us. We decided to remain in our house. We did a refinance and got equity to help us to achieve our golds. Geoff was a great help in suggesting ways to help us make a decision to achieve the needs we had. The process was very easy and closing was within a couple weeks. At closing Rocket had an notary come to our house to notarize the papers. I have used Rocket Mortgage on other occations and found the process to be very easy."

Stefan Stojanovic
Stefan Stojanovic

Stefan Stojanovic
Rocket Mortgage
48 Reviews
John Morehead

"My name is John Morehead and this real estate buying and using a mortgage company is all new to me.To start with i dont want any one to misunderstand what i want to say.Everyone at Rocket Mortgage ...My name is John Morehead and this real estate buying and using a mortgage company is all new to me.To start with i dont want any one to misunderstand what i want to say.Everyone at Rocket Mortgage I've worked with has been outstanding and pleasurable to work with but saying this there is nothing in our lives thats every perfect.throughout me buying a home/Rocket Mortgage\.Everything has been done online this also is new to me . From beginning to end i had a lot of Questions and concerns and am sure i wasn't always a pleasure to work with.On many occasions after speaking with a agent from Rocket Mortgage i new no more after i hung up than i did before i called since closing i received a letter stating freddie max purchased my loan reading my letter stating this.As usual i misunderstood several things. Picking up the phone i got a Gentleman by the name of Stefan Stojanovic the pour soul that got to listAen to john.fter calming me done he proceeded to answer my Question and concerns like no other person i have ever work with. If i could have worked with this man from beginning to end i promise your telephone/personnel dept/and any and all expenses would have been slashed to a minimally. Expence That is unknow to this company. This man speaks with a tone that i have rarely heard his knowledge to every Question i ask was Explained with me having no doubt that this man was on top of the game.advise is something i usually am giving.Generally i am The one one explaining things And interrupting. If given the opportunity. I would love to speak with and then prove to upper management that Stefan Stojanovic should hold a position in upper management. I know your thinking who am i to think that i have this knowledge. believe what i am saying.if any of you at Rocket Mortgage would like to know just why i believe that i pocess this knowledge. I would be happy to give names and numbers to verify that you should listen.thank you everyone for this opportunity to work with/ if you listen\ the greatest mortgage company ever. Some contacts i would give you for verification you want to listen about Mr stojanovic. Fbi office kanascity mo political. Corruption. largest stockyards in mo.the Kissinger family. Smithfiand Pork processing most of all. Probably will be hard to speak with our Lord our God Jesus Christ thank you all john morehead. p:s could buy and sell this house many many times over without borrowing money "