Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 89 of 397
Michael Dimachki
Michael Dimachki

Michael Dimachki
Rocket Mortgage
49 Reviews
Kathleen Maki- Harmon

"Michael is excellent to work with during the home buying process. He, from our first contact to post closing, was professional, anticipated our needs, responsive to our questions, and demonstrated ...Michael is excellent to work with during the home buying process. He, from our first contact to post closing, was professional, anticipated our needs, responsive to our questions, and demonstrated his deep expertise and competence every step of the way. At closing, the title company agent and our realtor discussed how they appreciated Michael's attention to detail and exceptional service. I overhead them both say they will absolutely reach out to Michael for their own mortgage needs. Again, from our first introduction to the recent follow up call from Michael, it has been a 5 star experience. Highly recommend!"

Kandi Galler
Kandi Galler

Kandi Galler
Rocket Mortgage
49 Reviews
Barbara Muse-Myers

"Kandi worked tirelessly and was absolutely amazing. She has passion for her job and clients. Her knowledge, many years of experience, dedication and personality sets her above the rest! I had not ...Kandi worked tirelessly and was absolutely amazing. She has passion for her job and clients. Her knowledge, many years of experience, dedication and personality sets her above the rest! I had not purchased a home in over 40 years and had always gone through my bank. I contacted my bank to compare rates and it was a night mare, never having the same person call me back. I had the opportunity knowing Kandi for many years as a friend and a Business to Client relationship. She was always upbeat and very personable. Buying a condo is different than a home and Kandi educated me on the process and requirements for a condo. The process was challenging at times, but Kandi made sure I understood the process and explained all details and what to expect. She responds immediately to my questions and concern, plus keeping me up to date on the process. Kandi does not work on a banking schedule, she was there for me from start to finish, 24/7. It amazed me how smooth and easy my closing was, and I didn’t even have to travel to Florida. Wow, things have changed. The complete process was so simple as almost everything is done on line. Kandi is excellent at her job with outstanding service! I highly recommend Kandi Galler, Loan Officer when purchasing your next home or condo."

Carlo Gasper
Carlo Gasper

Carlo Gasper
Rocket Mortgage
49 Reviews
Elizabeth Rodriguez

"We recently had the pleasure of working with Carlo Gasper as our lender through Rocket Mortgage, and our experience was outstanding from start to finish. From the very beginning, Carlo demonstrated ...We recently had the pleasure of working with Carlo Gasper as our lender through Rocket Mortgage, and our experience was outstanding from start to finish. From the very beginning, Carlo demonstrated exceptional professionalism. He was prompt, courteous, and thoroughly knowledgeable about the lending process. One of the standout aspects of working with Carlo was his excellent communication. He kept us informed every step of the way, providing timely updates and answering our questions with patience and clarity. We had a lot of questions by the way. But with all seriousness his responsiveness was remarkable; whether through phone calls or emails, Carlo was always available to address our concerns and provided reassurance. Overall, his professionalism, communication skills, expertise, and dedication to his clients are truly commendable. We are grateful for his support and would highly recommend him to anyone seeking a reliable and knowledgeable lender. Thank you, Carlo, for making our home-buying experience smooth and successful!"

Jackson Glenn
Jackson Glenn

Jackson Glenn
Rocket Mortgage
49 Reviews
Julianna McRae

"My initial experience with Rocket went from good to bad due to some crossed information. When my initial agent found he had insufficient experience for my unique case he passed my account over to ...My initial experience with Rocket went from good to bad due to some crossed information. When my initial agent found he had insufficient experience for my unique case he passed my account over to Glenn Jackson. Mr. Jackson did everything in his power to get my loan through. He had to go through many different options, several different supervisors, and a lot of inventive angles to accomplish the goal. I was not always kind, as my frustration grew with repeated road blocks, but he was patient and worked with me to get past them. Eventually we were able to close the loan. It was team work and he shouldered a lions share. Rocket mortgage is lucky to have such a dedicated employee and I am glad that he was assigned to my case."

Jenna Mardyla
Jenna Mardyla

Jenna Mardyla
Rocket Mortgage
49 Reviews
Steve Heck

"Jenna Bazzi is the epitome of a Class Act. I feel that I got lucky starting out with Jenna as she has been one of the most helpful people throughout my entire home buying process. Honestly, had it ...Jenna Bazzi is the epitome of a Class Act. I feel that I got lucky starting out with Jenna as she has been one of the most helpful people throughout my entire home buying process. Honestly, had it not been for Jenna, I don't feel that I would have received such a five star experience in purchasing my home. Jenna goes out of her way to treat her customers with the respect and positive experience we all deserve, and she does so with the greatest positive and vibrant attitude. Whenever I had a question via text, email, or voice message, Jenna promptly returned my communications. If we ever went a couple days without talking, Jenna would reach out to me to ensure that everything was going well. Even as I dealt with a couple other agents during the process, Jenna ALWAYS made herself available to me and NEVER acted as if I was taking time out of her day or putting her out. She was always willing AND happy to assist with whatever I needed. Jenna.... you are a true professional. The time that you made for me to ensure this process went smoothly is second to none. You knowledge and expertise in your field is unparalleled. Thank you for everything that you did for me to make sure the process was as seamless as possible. You are truly amazing!!"

Emmanuel Najor
Emmanuel Najor

Emmanuel Najor
Rocket Mortgage
49 Reviews
Scott Dzumaryk

"Emmanuel has done an amazing job! I contacted Emmanuel last August to refi my existing mortgage with 5th3rd. After discussing with him, I also contacted 5th 3rd to see if it was easier to keep my ...Emmanuel has done an amazing job! I contacted Emmanuel last August to refi my existing mortgage with 5th3rd. After discussing with him, I also contacted 5th 3rd to see if it was easier to keep my mortgage there. Naturally they said yes, and started the process. After giving them $400 to start the process, I never heard back. At this time, I was locked in. 4 months went by and still no refi. In the meantime, Emmanuel would continue to check in on me to see if everything was ok, and if he could help - just give hime a call. Once we rolled into 2021, I had enough. I contacted 5th 3rd (dozens of times since they don't respond to calls or emails) to cancel the refi. I reached out to Emmanuel and within a week we already had my closing scheduled for the end of January 2021. Believe it or not, this is the short story - I didn't think the hell I had to go through with the other bank was worth wasting your time. Bottom line - I will never bank with 5th 3rd again, and my future business will be with Emmanuel as well as recommendations to friends and colleagues. He did an amazing job and it was an absolute pleasure to work with him. Thank you, Scott"

Doug Newton
Doug Newton

Doug Newton
Rocket Mortgage
49 Reviews
Teresa Aycock-Lyles

"This was our first experience of doing a mortgage loan, pretty much, without leaving our home. Doug was so very helpful with navigating us "old timers" through the easy process. We were given his ...This was our first experience of doing a mortgage loan, pretty much, without leaving our home. Doug was so very helpful with navigating us "old timers" through the easy process. We were given his cell number, that we were encouraged to use, for any questions that we had. He was so helpful, in explaining what documents were needed and where to locate them, and even walked us through how to upload on the mortgage site! This was our fourth mortgage loan, and I have to say the easiest and no one had to take any time off work, or make any appointments at the bank. Doug was our personal banker, and made our experience very pleasant, and accommodated us, as to when we could talk over information. Thanks so much Doug."

Michael Nowacki
Michael Nowacki

Michael Nowacki
Rocket Mortgage
49 Reviews
Scott Wurst

"Michael helped us with the original mortgage and then reached back out to us when the rates dropped and we did a refinance. He answered all of our questions, was very knowledgeable and easy to talk ...Michael helped us with the original mortgage and then reached back out to us when the rates dropped and we did a refinance. He answered all of our questions, was very knowledgeable and easy to talk to. We even had to delay our decision for a while due to an illness and Michael was very patient and never once pressured us to get anything done. I highly recommend Michael for any of your mortgage needs. It was an absolute pleasure dealing with him."

Zane Radloff
Zane Radloff

Zane Radloff
Rocket Mortgage
49 Reviews
Rick Mansour

"Two words come to mind, Bravo and Outstanding. I have put off refinancing for some time do to the amount of time and effort that has been my experience in the past. Then I was referred to Zane by a ...Two words come to mind, Bravo and Outstanding. I have put off refinancing for some time do to the amount of time and effort that has been my experience in the past. Then I was referred to Zane by a very hard to please and not usually impressed friend, who was very pleased and impressed by Zane's expertise and professionalism in getting the job done. I could not agree more, the process through Zane was the easiest experience I have had in accomplishing a task in a long time. He was friendly, knowledgeable, professional, and most of all patient with someone who is not that experienced in all the on line and computer technology required now a days. He is one of the few employees I have had to interact with that had a cadence that I could understand at my age, and he has the aptitude of sensing when a customer needs assistance. A thousand thanks to him and his team for making what I thought would be a world of stress, into a positive experience."

Charlie Sloan
Charlie Sloan

Charlie Sloan
Rocket Mortgage
49 Reviews
Ed Hazelle

"Charlie Sloan with Rocket Mortgage was fantastic and extremely professional, great communication and response to all my calls/questions. I WAS SKEPTICAL AT FIRST APPLYING ONLINE NOT HAVING A FACE TO ...Charlie Sloan with Rocket Mortgage was fantastic and extremely professional, great communication and response to all my calls/questions. I WAS SKEPTICAL AT FIRST APPLYING ONLINE NOT HAVING A FACE TO FACE CONVERSATION. We had some hiccups along the way but Charlie worked through it with us and got us to the finish line. But not only was the pricing and terms better & I could tell that Charlie was very knowledgeable. He helped explain and clear conditions with lightening speed, responded quickly to questions and emails. I’m very impressed how quickly this loan closed. Awesome and Great service!"