Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 78 of 374
Nathan Lowran
Nathan Lowran

Nathan Lowran
Rocket Mortgage
58 Reviews
Alex Adair

"I actually ended up not going through Nathan, I regret it 100%. Nathan has the best communication skills from an MLO I have encountered. I was forced from family members to go through a local bank ...I actually ended up not going through Nathan, I regret it 100%. Nathan has the best communication skills from an MLO I have encountered. I was forced from family members to go through a local bank named 'Union Savings' in Ohio, they have been a complete nightmare. I have been waiting 2 months to close because the MLO does not know how to communicate what papers or documents he has needed to help close on my home! The short experience I had with Nathan involved him calling daily to check if I needed anything or if I had questions, even if I couldn't answer he would leave a short voicemail with information he needed or I needed. He responded to emails quickly and was very clear in his request. I regret not going through Nathan and recommend you jump on board due to his phenomenal customer service"

Patrick Mulrow
Patrick Mulrow

Patrick Mulrow
Rocket Mortgage
58 Reviews
David Doyal

"Patrick has been a wonderful partner throughout the entire process. His enthusiasm and passion for ensuring that the client experience is excellent-plus is superlative. Patrick has helped me with ...Patrick has been a wonderful partner throughout the entire process. His enthusiasm and passion for ensuring that the client experience is excellent-plus is superlative. Patrick has helped me with everything, from showing me how to upload documents to how to use the e-sign and find my assets functions within the Rocket Mortgage platform. He has kept me informed through every step. Patrick is polite, energetic, sensitive to the fact that the borrower may be stressed at times and always able to make one feel as though one is the most important person he will speak to today. Certainly, Patrick is a rising star. Let him help you and you will not be disappointed. David, Atlanta, GA"

Aaron Nason
Aaron Nason

Aaron Nason
Rocket Mortgage
58 Reviews
Dennis Ringvelski

"I had some hesitancy about dealing with such a large, national company and was going to take the advice of a real estate agent to do one of the local lenders where we were buying a home in Santa Fe, ...I had some hesitancy about dealing with such a large, national company and was going to take the advice of a real estate agent to do one of the local lenders where we were buying a home in Santa Fe, NM. But I decided to look into Rocket Mortgage and see what it was like. The agent I was directed to was Aaron Nasan because he was licensed for that area also. I was so pleasantly surprised with the very personal attention he gave me. We had not done a mortgage in many years and I was somewhat leery and definitely confused with the process. He completely put me at ease with his personal and quick responses to my many (often silly I now realize) questions. He continually checked with me even when he didn't have to. We established a good relationship very quickly and I even said to my wife that I think we could count him to be a friend under other circumstances. He is an asset to Rocket Mortgage and I have told people who questioned whether it was smart to go with a large corporation like Rocket Mortgage that I would recommend Rocket Mortgage 100% for a mortgage if they ever needed to apply for one. To sum up, do not lose him. He brings expertise and the personal touch to his clients"

Dardan Palaska
Dardan Palaska

Dardan Palaska
Rocket Mortgage
57 Reviews
Patrick Peterson

"Honestly one of the smoothest processes. Was our first time not using our bank and doing everything in person. Dardan was up front and very knowledgeable about what we needed to do to get credit in ...Honestly one of the smoothest processes. Was our first time not using our bank and doing everything in person. Dardan was up front and very knowledgeable about what we needed to do to get credit in the place for refinance and he was right. It all worked out and within 30 days we were closing on home refinance with just little over 1.5 % less than we currently had saving us couple hundred a month on our mortgage. This process also started at the time of the Covid-19 crisis and Dardan took extra time and made sure all was going as planned during these uncertain times. I would highly recommend him and Rocket Mortgage to anyone thinking of refinancing. If we ever do this again in the future we will absolutely use Rocket Mortgage. Thanks Dardan!"

Bryan Pike
Bryan Pike

Bryan Pike
Rocket Mortgage
58 Reviews
Christina Kwon

"Bryan has been excellent to consult with. He really takes his time to explore options with me and provide education around home buying as this is my first experience. I called him almost on a whim ...Bryan has been excellent to consult with. He really takes his time to explore options with me and provide education around home buying as this is my first experience. I called him almost on a whim from a referral a friend gave me to see how much house I can afford in the next year.. or so. Turns out, we can make it happen a lot sooner and he has been instrumental in the process. He provided me with an introduction to a realtor and made himself readily available during my very first viewing on a weekend. He follows up frequently to make sure I am still having a good experience and/or in case I may need anything from him in the short foreseeable future. Highly recommend Bryan's consultation."

Derrick Popov
Derrick Popov

Derrick Popov
Rocket Mortgage
58 Reviews
Bret Hyder

"Hi, Derick, My husband and I enjoyed working with you. You helped us decide on a home refinance for loan consolidation which will be a big benefit to us and you made sure we qualified. You helped us ...Hi, Derick, My husband and I enjoyed working with you. You helped us decide on a home refinance for loan consolidation which will be a big benefit to us and you made sure we qualified. You helped us get started on the application process and after getting those documents together everything else was a breeze. Everybody was great at keeping in touch and answering our questions. You really impressed us with your knowledge of the refinance process. Thank you for all your help. Judy and Bret Hyder"

Olivia Sanville
Olivia Sanville

Olivia Sanville
Rocket Mortgage
58 Reviews
Ted Hurlbut

"Olivia has been fantastic working with us to purchase our lake home in Michigan. Like others have commented. She makes you feel like family and truly makes you feel like she has your best interest ...Olivia has been fantastic working with us to purchase our lake home in Michigan. Like others have commented. She makes you feel like family and truly makes you feel like she has your best interest at heart. This was a big life change experience for us so we were very hesitant to proceed with a second home. Olivia answered all our questions and was never pushy to close the deal. If it was not right for us, she was ok with that also. As big as Rocket Mortgage is, the customer service has been great each step along the way for the initial inquiry to closing. We sure feel like they truly want our business which brought us back to Rocket Mortgage after we refinanced our first home."

Spencer Steinwascher
Spencer Steinwascher

Spencer Steinwascher
Rocket Mortgage
58 Reviews
Paul Rogers

"I would like to thank Spencer Steinwascher for his help and assurance during the entire Rocket Mortgage process. He let us know each time we had items to complete, sign, and/or submit, and he walked ...I would like to thank Spencer Steinwascher for his help and assurance during the entire Rocket Mortgage process. He let us know each time we had items to complete, sign, and/or submit, and he walked us through the entire process and answered every question that we had. Spencer did a masterful job of putting our minds at ease about this very significant event in our lives and made the entire process virtually seamless and painless. Kudos to Spencer and all the Rocket Mortgage/Rocket folks who were involved in our refinance process."

Bruce Strong
Bruce Strong

Bruce Strong
Rocket Mortgage
58 Reviews
Francesca Comelli

"I think you need more than 5 stars for Bruce! When I first called I was at a loss and I thought I would never be able to afford purchasing a bigger home. He listened to my situation and with outmost ...I think you need more than 5 stars for Bruce! When I first called I was at a loss and I thought I would never be able to afford purchasing a bigger home. He listened to my situation and with outmost care and respect he explained what Rocket Mortgage could do for me. Rocket Mortgage saved me 3yrs ago when i refinanced and again this time. Bruce followed up with me every step of the way and if he was not there, he made sure someone else was available for me!!! I could say this is amazing customer service but the truth is, only amazing ppl provide amazing customer service. Thank you Bruce!!!"

Carl Beckman
Carl Beckman

Carl Beckman
Rocket Mortgage
57 Reviews
Donna Brabazon

"My experience with Carl was something I haven't seen in quite a while. Right from day one he was always so helpful and positive. Never negative. He knew what me and my husband were looking to do and ...My experience with Carl was something I haven't seen in quite a while. Right from day one he was always so helpful and positive. Never negative. He knew what me and my husband were looking to do and he researched every avenue to come up with a solution. We never got stressed with anything he asked us for or needed. When he referred us to Tiffany and for what ever reason I couldn't get her that day I called Carl and he helped me with whatever I needed. I went to a commercial bank before going to Rocket Mortgages and they couldn't help me. Carl and all the employees at Rocket Mortgages that helped us get a refinance on our home were the greatest. I would recommend Rocket Mortgage starting with Carl to anyone interested in a mortgage and or refinance. Thank-you Carl and Rocket Mortgage for helping us. Sincerely, Donna M. Brabazon"