Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 67 of 373
Sarah Reinelt
Sarah Reinelt

Sarah Reinelt
Rocket Mortgage
69 Reviews
Brock Witting

"When I first applied for a loan with Rocket Mortgage, my wife and I were just shopping around and wanted to get a pre-approval. Sarah made the process absolutely painless and was amazing to work with,...When I first applied for a loan with Rocket Mortgage, my wife and I were just shopping around and wanted to get a pre-approval. Sarah made the process absolutely painless and was amazing to work with, answering every one of our mountain of questions along the way regardless of when we bugged her. One of the reasons we actually moved forward with a purchase was because Sarah made everything so easy that it took a lot of worry out of the process. We're closing on our new house soon, and I honestly don't know how the experience could have been improved at all. Sarah did a FANTASTIC job, communicated all of the info we needed and asked for clearly and quickly, and turned the home loan process (something normally incredibly complex and frustrating) into something simple and easy. Great work Sarah!"

Mallory Richardson
Mallory Richardson

Mallory Richardson
Rocket Mortgage
69 Reviews
Teddy Laury

"Mallory deserves at least ten stars! From the moment she answered my call to get pre approved until the day of closing, she has been super knowledgeable and very helpful. Throughout the sometimes ...Mallory deserves at least ten stars! From the moment she answered my call to get pre approved until the day of closing, she has been super knowledgeable and very helpful. Throughout the sometimes frustrating and lengthy process, she was creative in problem solving. Dealing with multiple incomes from different countries with tax treaties involved, Mallory stuck with me and got every one of the sixty plus documents I uploaded, approved. Whenever she handed me over to other Rocket employees to do the next step, they weren’t able to get it done as efficiently and promptly as Mallory did when I asked her to help yet again. Any corporation should be so lucky to have highly capable, dedicated, committed and passionate staff like Mallory working for them. I sincerely hope that Rocket Mortgage is aware and appreciate the jewel they have in her. If you are lucky enough to have Mallory on your case, you can breath easy, she’ll get you through it!"

Mona Sabek
Mona Sabek

Mona Sabek
Rocket Mortgage
69 Reviews
David Boyett

"Mona was not my first contact with Rocket Mortgage. I had spoken to two loan specialists before her. My first loan specialist talked but didn’t listen. It felt like she was in a hurry to get to next ...Mona was not my first contact with Rocket Mortgage. I had spoken to two loan specialists before her. My first loan specialist talked but didn’t listen. It felt like she was in a hurry to get to next person. I declined to continue the loan process. Rocket Mortgage sent me an email assuring me they could help. So, I contacted them a second time. The fella I talked to seemed nice enough but wasn’t able to help and I did not go through with the loan. The third time Rocket Mortgage contacted I was starting to get annoyed but I thought, why not? It will either be the third time is the charm or three strikes and you’re out. With Mona is the charm. She listened when I talk and heard me. This time when I hit the snag Mona went out of her way to help me through it. Mona gets 5 stars from and I would recommend her without hesitation or reservation."

Greg Solman
Greg Solman

Greg Solman
Rocket Mortgage
69 Reviews
Joanne Florez

"From the onset, Greg Soleman demonstrated his commitment to provide my husband and I with the knowledge and support needed for us to purchase our dream home in Florida. Finding our home was a long ...From the onset, Greg Soleman demonstrated his commitment to provide my husband and I with the knowledge and support needed for us to purchase our dream home in Florida. Finding our home was a long arduous journey, as we ran into several unforeseen challenges. Greg was with us every step of the way, offering us steps to take so could plan ahead the loan process and guidance in how to navigate through difficult situations. The solutions that he recommended always served us well. He took the time to fully explain every nuance of the loan process and never rushed through any of our conversations. If we did not understand an aspect, he hung in with us until we got it! He often followed up with a phone call just to check in to see how we were doing and how things were going. We appreciated knowing that we could count on Greg, he was available 24/7 to answer any of our inquiries and always responded immediately. The qualities that he holds are definitely above and beyond the normal work ethic! He upholds high standards for his clients and is most compassionate! We are grateful to have had Greg Soleman as our bank lender representative! We highly recommend his services at Rocket Mortgage! Thank you Greg! Thomas and Joanne Florez July 21, 2016"

Matt Steffas
Matt Steffas

Matt Steffas
Rocket Mortgage
69 Reviews
Lindsay Beharry

"Initially when I spoke to Matt about refinancing on a $45,000.00 loan, I asked him if it was advantageous for me to refinance. I asked him to give me his honest opinion. He stated that he will call me...Initially when I spoke to Matt about refinancing on a $45,000.00 loan, I asked him if it was advantageous for me to refinance. I asked him to give me his honest opinion. He stated that he will call me back, after doing some calculations. He did call me back, and stated that I would save from paying too much interest on the loan, after giving me a 2.99% from 5.50%. I am glad I did speak with him. I wish I had done that 2 years ago. Matt was knowledgeable, courteous, professional, and I would say honest in his interaction with me. He made everything easy as far as signing the documents. He guided me through all the complexities. Thanks Matt."

Kyle St John
Kyle St John

Kyle St John
Rocket Mortgage
69 Reviews
Rich Smith

"I went to my local bank for a loan and virtually was given no service. What I was given was a large package of paper work that needed me to figure out the significant amount of information with ...I went to my local bank for a loan and virtually was given no service. What I was given was a large package of paper work that needed me to figure out the significant amount of information with little help. After a few calls with the local bank and no guarantee of a locked rate of interest, I learned about Rocket Mortgage through the internet. The minute I contacted Rocket Mortgage, Kyle St John took it form there. He and his team locked me into a rest 30 year rate and walked me through the process in less then 30 days. Once he was completed getting me the rate I need that only took an hour, he turned it over to his team and they took it from there with Kyle St Joh and the lead. His team was equally amazing with the service to secure my rate and complete my loan. Its was amazing service and an unbelievable process second to no one. Kyle St John was always available to answer any of my questions and for that he and Rocket Mortgage will get all of my business going forward given. I found his personal service and the quality of the rate he gave me was the best in the mortgage experience I have ever had in 30 years of purchasing mortgages. Thank you Kyle St John, the absolute professional and the best in the business! "

Jessica Warren
Jessica Warren

Jessica Warren
Rocket Mortgage
69 Reviews
Ron Smith

"I was contacted by Rocket Mortgage and started a conversation with Jessica. within a few minutes, I knew that Jessica was very knowledgeable and walked me through the required documents. This loan ...I was contacted by Rocket Mortgage and started a conversation with Jessica. within a few minutes, I knew that Jessica was very knowledgeable and walked me through the required documents. This loan started on a Saturday morning and by the afternoon with several calls with Jessica, my loan was in play. I was very impressed with Jessica's ability to walk me through some confusion on the documents by phone. I would recommend her for sure ."

Emma Arana
Emma Arana

Emma Arana
Rocket Mortgage
68 Reviews
Jeff Menke

"Emma, I want to sincerely thank you for the incredible work you did helping my clients and me through a major credit issue. You were a key player in getting the file closed and making sure my clients...Emma, I want to sincerely thank you for the incredible work you did helping my clients and me through a major credit issue. You were a key player in getting the file closed and making sure my clients could get into their home. Your patience and persistence working with both the credit bureaus and my clients to correct the necessary items made all the difference in securing their loan approval. I can’t wait to work with you again on my next client — AMAZING job, Emma! Thank you so much!"

Manny Bennett
Manny Bennett

Manny Bennett
Rocket Mortgage
68 Reviews
Nichelle Wallace

"Manny Bennet was excellent in responding and answering my questions. He had a lot of questions to answer and he did so without hesitation. Manny made our experience with buying a house through Rocket ...Manny Bennet was excellent in responding and answering my questions. He had a lot of questions to answer and he did so without hesitation. Manny made our experience with buying a house through Rocket Mortgage a joyous experience. The fact is he had to really help my wife get through the stress of going through all of this and she said he always made her feel like we were number one and would be in our new house in no time. The entire experience with Rocket Mortgage and Manny was more than amazing. I could not thank him and the entire team enough. We got through it thanks to them and now we are in our forever home. Thank you Manny for your understanding, determination of getting us approved and your knowledge of the entire process."

Ben Daman
Ben Daman

Ben Daman
Rocket Mortgage
68 Reviews
Linda Burns

"From the day that Ben first contacted me, he has been the most pleasant, most helpful, most informative person that I have spoke with at Rocket Mortgage. He always took the time to explain every ...From the day that Ben first contacted me, he has been the most pleasant, most helpful, most informative person that I have spoke with at Rocket Mortgage. He always took the time to explain every question that I asked him until I understood. He has been very patient with me even when I asked the same question over and over. He was very knowledgeable with every question I asked. He always made me feel at ease when I spoke with. I would highly recommend Ben to anyone that may be in the market for buying a house. Thanks Ben for allowing me to have the pleasure of working with you. Linda L. Burns"