Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 67 of 397
Marcus Norman
Marcus Norman

Marcus Norman
Rocket Mortgage
70 Reviews
Zach Zotter

"I recently had the pleasure of working with Marcus Norman as my mortgage lender, and I must say, the experience was nothing short of outstanding! From the moment we started the process until the ...I recently had the pleasure of working with Marcus Norman as my mortgage lender, and I must say, the experience was nothing short of outstanding! From the moment we started the process until the completion of our mortgage, Marcus demonstrated professionalism, expertise, and unparalleled customer service. Not only was Marcus incredibly knowledgeable about the mortgage industry, but he took the time to thoroughly explain every step of the process, making sure I felt comfortable and informed throughout. He patiently responded to all my questions and concerns, ensuring I had a clear understanding of all the terms and options available to me. What impressed me the most about Marcus was his commitment to providing exceptional service. He was proactive in updating me on the progress of my application, keeping me informed every step of the way. Working with Marcus felt like having a true partner in the mortgage process, and his attention to detail and personalized approach made me feel valued as a customer. In addition to his professionalism, Marcus exhibited genuine care and empathy, which helped alleviate any stress I may have had during the mortgage approval process. He was always available to address any concerns promptly, and his positive attitude and friendly demeanor made the entire experience pleasant and enjoyable. I would highly recommend Marcus to anyone in search of a mortgage lender. His expertise, dedication, and superb customer service set him apart from the rest. Working with Marcus was an absolute pleasure, and I have no doubt that anyone else fortunate enough to work with him will have a fantastic experience too. Thank you, Marcus, for making the process seamless and stress-free. I will definitely be reaching out to you for any future mortgage needs. Thanks again, ZZ"

Brandon Ostrowski
Brandon Ostrowski

Brandon Ostrowski
Rocket Mortgage
70 Reviews
Debita Bufford

"I recently had the pleasure of working with Brandon Ostrowski from Rocket Mortgage for my mortgage needs, and I cannot recommend his services highly enough. From start to finish, the experience was ...I recently had the pleasure of working with Brandon Ostrowski from Rocket Mortgage for my mortgage needs, and I cannot recommend his services highly enough. From start to finish, the experience was smooth, efficient, and stress-free. First and foremost, Brandon took the time to understand my financial situation and goals thoroughly. He listened attentively to my needs and preferences and provided personalized recommendations tailored to my circumstances. This level of customized attention instilled confidence in me right from the outset. Throughout the entire process, Brandon was incredibly responsive and proactive. Any questions or concerns I had were addressed promptly and comprehensively. He guided me through each step of the mortgage application process, ensuring that I understood all the details and implications involved. One aspect that particularly stood out to me was Brandon's expertise and attention to detail. He demonstrated an in-depth understanding of the mortgage market and secured an excellent rate that aligns perfectly with my budget and long-term financial goals. His expertise gave me peace of mind, knowing that I was in capable hands. Furthermore, Brandon was transparent and upfront about all costs and fees associated with the mortgage, leaving no room for surprises down the line. This level of transparency was refreshing and indicative of his commitment to integrity and honesty. Overall, working with Brandon and the team at Rocket Mortgage was a positive experience, and I am delighted with the outcome. If you need mortgage services, I wholeheartedly recommend contacting Brandon Ostrowski. His professionalism, expertise, and dedication to client satisfaction set him apart from everyone else. I wouldn't hesitate to work with him again in the future."

Jessica Warren
Jessica Warren

Jessica Warren
Rocket Mortgage
70 Reviews
Ron Smith

"I was contacted by Rocket Mortgage and started a conversation with Jessica. within a few minutes, I knew that Jessica was very knowledgeable and walked me through the required documents. This loan ...I was contacted by Rocket Mortgage and started a conversation with Jessica. within a few minutes, I knew that Jessica was very knowledgeable and walked me through the required documents. This loan started on a Saturday morning and by the afternoon with several calls with Jessica, my loan was in play. I was very impressed with Jessica's ability to walk me through some confusion on the documents by phone. I would recommend her for sure ."

Austin Alessandrini
Austin Alessandrini

Austin Alessandrini
Rocket Mortgage
69 Reviews
Erin Jackson

"Austin made this refinance super easy! With 3 young kids at home, and being a working mom, the ability to do everything online was remarkable. Austin was always on top of things to the point that I ...Austin made this refinance super easy! With 3 young kids at home, and being a working mom, the ability to do everything online was remarkable. Austin was always on top of things to the point that I asked him if he ever sleeps! He kept me up to date on text, email or a phone call and was always courteous of my time (or lack of). I would definitely recommend this process to anyone else looking to refinance a home. He was able to get us the same rate we have but knock off years from our mortgage and get rid of our PMI."

Maxwell Bednarek
Maxwell Bednarek

Maxwell Bednarek
Rocket Mortgage
69 Reviews
Antonio Cedó

"I am originally from the Commonwealth of Puerto Rico. I lived in the City of Wagner, South Dakota since 2015 until 2023. I work in Health Care. I own a home (and have the fixed mortgage that comes ...I am originally from the Commonwealth of Puerto Rico. I lived in the City of Wagner, South Dakota since 2015 until 2023. I work in Health Care. I own a home (and have the fixed mortgage that comes with it) back in Puerto Rico. Until 2023 it made sense financially to rent a home here in South Dakota. In 2023 the monthly payment to continue to rent a home in Wagner became unrealistically high. Is not that I could not pay it but it no longer made sence financially. That's when buying a second home here in South Dakota with a fixed mortgage made sence. I started to research how to get a mortgage to buy a home here in South Dakota. That research started with google from my mobile phone. Rocketmortgage.com was one of the first search results I got. I don't know any mortgage bankers here in South Dakota so I decided to give Rocketmorgage.com a try. Every day since 2015 I took my two labrador retrievers to a tennis court in Wagner, South Dakota so they could run freely and play. That was the setting where I contacted Rocketmortgage.com from a chat on their website. All from my mobile phone. Immediately a Senior Mortgage Banker from RocketMortgage.com reached out -> Maxwell Bednarek. Then he contacted my over the phone. In less than 10 minutes over the phone he pre-qualified me. He was very customer friendly and explained everything I needed to know to make the decision to go ahead and try to get a mortgage with Rocketmortgage.com. So we started the process and he was with me every step of the way. I never though that I actually could buy a home directly from the internet and using as a tool just my phone to make and receive phone calls and my email to receive and reply to messages ! Rocketmortgage.com is the future ! People like Max make you trust something as potentially not personal as the internet as a way to get a mortgage and buy a home which traditionally has been done by going to a regular bank and dealing in person with a Mortgage Banker. There is nothing wrong with that. That is how I got my mortgage in Puerto Rico for the home that I have there. However, my primary home which is here in South Dakota and is located in the city of Armour is the one that I purchased with the mortgage from Rocketmortgage.com and it is all thanks to Maxwell Bednarek. Thanks Max for your professionalism. You are part of the new group of Mortgage Bankers that will rule the mortgage business in the future all from the internet and Rocketmortgage.com is part of that future ! Thank you !"

Manny Bennett
Manny Bennett

Manny Bennett
Rocket Mortgage
69 Reviews
Nichelle Wallace

"Manny Bennet was excellent in responding and answering my questions. He had a lot of questions to answer and he did so without hesitation. Manny made our experience with buying a house through Rocket ...Manny Bennet was excellent in responding and answering my questions. He had a lot of questions to answer and he did so without hesitation. Manny made our experience with buying a house through Rocket Mortgage a joyous experience. The fact is he had to really help my wife get through the stress of going through all of this and she said he always made her feel like we were number one and would be in our new house in no time. The entire experience with Rocket Mortgage and Manny was more than amazing. I could not thank him and the entire team enough. We got through it thanks to them and now we are in our forever home. Thank you Manny for your understanding, determination of getting us approved and your knowledge of the entire process."

Nathan Cichowicz
Nathan Cichowicz

Nathan Cichowicz
Rocket Mortgage
69 Reviews
Jim Stitzer

"When it comes to making a major purchase such as a new home, my preference is to know who I'm dealing with! When Nathan and I connected for the first time, his courteous, knowledgeable, and ...When it comes to making a major purchase such as a new home, my preference is to know who I'm dealing with! When Nathan and I connected for the first time, his courteous, knowledgeable, and professional poise definitely eased my doubts and, I could also tell, he was just as excited as I was for me to acquire my new home! That in itself convinced me he would me diligent and motivated to make it all happen! Even through the pandemic and with many businesses closed, I am gratefully writing this review from my NEW home about a good Friend I highly recommend to anyone who is considering any of Nathan's assistance! He never steered me wrong and if he was unsure about something, he told me he was but said he would get back to me with the right answer! He always did!!! That's solid in my book! Again, great guy to work with!!!👍"

Philip Dodd
Philip Dodd

Philip Dodd
Rocket Mortgage
69 Reviews
Glen Turf

"One Friday night when I was trying to figure out what I should do in terms of buying a new home, I filled out a form on the Rocket Mortgage website. After receiving some calls, I finally called them ...One Friday night when I was trying to figure out what I should do in terms of buying a new home, I filled out a form on the Rocket Mortgage website. After receiving some calls, I finally called them back and immediately felt at home with my advisor, Philip Dodd. He truly understood my fears, my desire to get an accurate account of what I would be able to afford, and really expressed that he would be in my corner every step of the way - which he was. He gave me accurate figures that allowed me to buy the house I am in now without worrying about any surprises. He was always reachable (evenings, weekends, etc) which made the entire process much more comfortable for me. He was great every step of the way. What really convinced me to work with him (and Rocket Mortgage) was when he sent me an email after our first conversation stating that, although we would probably never meet in person, he wanted me to know him as if we had, and he proceeded to send me an email about himself with a picture of his family. It was a great personal touch."

Meghan Ebrat
Meghan Ebrat

Meghan Ebrat
Rocket Mortgage
69 Reviews
Oman Richardson

"I'd give ten stars if available. Meghan ran into a skeptic when I first called. I told her I had a negative experience a few months back and would be surprised if things changed is how I began the ...I'd give ten stars if available. Meghan ran into a skeptic when I first called. I told her I had a negative experience a few months back and would be surprised if things changed is how I began the conversation. Meghan used strong positive words, surrounded by a caring personality and professional service getting my attention in turn making me relax and positive. To me, it is a gifted individual taking two strangers over the phone and bring comfort and reassurance "we can do this Oman, together" feeling like part of the family. I never thought to be living in my new home January 8, 2016 from November's first call. I wanted to set an example for my children showing any dream at any age is possible. Meghan's encouragement, and specific information on my part, my dream is a reality and every time I come home, Meghan has my deepest appreciation. Oman Richardson, Jr. "

Simon Kandalaft
Simon Kandalaft

Simon Kandalaft
Rocket Mortgage
69 Reviews
David Fasci

"In my life experiences, I have dealt with several Mortgage Companies, but never with such a fine experience than the one that Simon provided in representing Rocket Mortgage. From the initial call, ...In my life experiences, I have dealt with several Mortgage Companies, but never with such a fine experience than the one that Simon provided in representing Rocket Mortgage. From the initial call, until closing, Simon was there every step of the way. I truly understand that there are stages to any loan that get passed on to the next person for their role in the process. Simon was there the entire way if I had any questions and always made me feel comfortable that I was making the right decisions as it is a huge step. Thank you Simon. Rocket Mortgage is lucky to have you representing them."