Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 61 of 357
Brian Tuttle

"Colton was awesome, continually followed up with me to make sure the refinance was going smoothly every step of the way (including while at home 😉). Once the process was done he followed up to make ...Colton was awesome, continually followed up with me to make sure the refinance was going smoothly every step of the way (including while at home 😉). Once the process was done he followed up to make sure we had everything, and with laws that differ from state to state, he let us know other things we had to do on our own that he couldn’t. And again followed up to make sure it was done or in the process of getting done. I hope all of your agents are like him because the whole experience was awesome!!! Thanks Colton"

Brian Posteraro

"Worked with Nathan at the recommendation of my realtor, who has recommended him to his other clients. I shopped around for loans, and most either could not get the rates, credits, and other options ...Worked with Nathan at the recommendation of my realtor, who has recommended him to his other clients. I shopped around for loans, and most either could not get the rates, credits, and other options rocket/Nathan could, or they were trying way too hard, and it felt impersonal and like I left a used car dealership. they would try to manufacture the personal touch with videos and follow up calls, but it was clear they did not listen or care. One contacted me again 6 months after I had already told them I went with rocket and purchased a house.... to ask me if I was still looking for a house. Nathan called me 6 months after my purchase, but it was because he found me a fantastic refi option, based on our info from the original mortgage with him, which we went with. I can't recommend him enough and I am glad our realtor referred us."

Ram Chills

"Anna helped me buy my first home this month and she was so great throughout the whole process. I didn't really know much about the homebuying or loan process, but Anna thoroughly talked me through ...Anna helped me buy my first home this month and she was so great throughout the whole process. I didn't really know much about the homebuying or loan process, but Anna thoroughly talked me through everything. She was super communicative and very responsive to all of the random questions I came up with through the process. When I finally found a house I wanted to make an offer on,she got the necessary paperwork together for me right away . She requested all the documents she needed from me and my wife and kept the paperwork organized until we needed the approval letter. She was able to get us the approval letter quickly so we could put in our offer. She worked till the end and followed up with us/agent everyone she can do and finally made us buy a house ontime. If you're looking for a quality loan agent who is able to answer any questions you have and will do whatever it takes to help you with the loan process don't look any further.Go with Anna."

Jake May
Jake May

Jake May

Rocket Mortgage
73 Reviews
Mary Anne Barnheiser

"Jake started, walked us through, and completed our request for a second on our property. He knew exactly what we wanted from just the few things I asked, got us an incredible interest rate, and ...Jake started, walked us through, and completed our request for a second on our property. He knew exactly what we wanted from just the few things I asked, got us an incredible interest rate, and expedited the process with incredible efficiency while still being friendly and engaging. Everything was completed online except the closing, which was accomplished at our own home with a notary that traveled to us. We were super impressed. Nothing I have tried to get accomplished lately was done so efficiently and painlessly (even trying to get our front door lock replaced or kitchen lights replaced. We are extremely grateful to Jake."

Daniel Attaway

"When I initially ventured onto the Rocket Mortgage website, I was only curious about financing, was not sure if I would even qualify for a loan, you could say I was not very confident, being a first ...When I initially ventured onto the Rocket Mortgage website, I was only curious about financing, was not sure if I would even qualify for a loan, you could say I was not very confident, being a first time buyer. Louis was the agent who I had contact with. He immediately made me comfortable requesting information on the home buying process, I never felt any pressure from him. When I decided to proceed, it felt like Louis did ALL the work, I only needed to provide him information, send some faxes of my finances...etc. Louis would send me emails to update me on progress of my loan, when he said he would call, he would call just as he said, I NEVER felt out of the loop. He walked me through every single step, even helping me to use some features of my home computer, (Im not very computer literate). The service I received from Louis Mendoza was beyond 5 stars, he continuously went above and beyond to help me buy my first home. THANKS Louis!!"

John Hurney

"Getting a mortgage or refinancing is never something someone looks forward to doing. We were moving half way across the country and were given three recommended providers. What sold us on ...Getting a mortgage or refinancing is never something someone looks forward to doing. We were moving half way across the country and were given three recommended providers. What sold us on Quicken/Rocket was Rafael. He made the process super easy and super painless. He kept us up to date on everything, even calling us during his vacation. We were never wondering what happened next. He guided us through the process in a way that made us feel like he truly cared about us. I am a 30 year attorney who was relocating for a high level job. I didn't need anything to worry about. In prior loans, I always felt like they were hiding the ball (and often they were), but Rafael was upfront and diligent. He returned calls immediately. I have done this many times and would say that each was a horrible experience. This was the first mortgage that was pain free and problem free. Can no speak higher about Rafael."

Luke Arredondo

"Kevin was a fantastic person to work with on our new purchase. He facilitated everything smoothly for our re-location, got us approved with a contingent offer as we sold one home, found another, took ...Kevin was a fantastic person to work with on our new purchase. He facilitated everything smoothly for our re-location, got us approved with a contingent offer as we sold one home, found another, took a new job with a new salary that was all rolled into the picture and it all went incredibly well. I knew I had a great job offer and that the move was right for my family, but I was worried that selling one house, moving, finding another, buying that one, all while starting a new job and getting the kids enrolled in a new school would be a gigantic task. Kevin helped us work through a ton of details and was super quick to respond to all of our questions. This is our second purchase of a home through Rocket Mortgage and this was even more impressive service than our first one was!"

Debita Bufford

"I recently had the pleasure of working with Brandon Ostrowski from Rocket Mortgage for my mortgage needs, and I cannot recommend his services highly enough. From start to finish, the experience was ...I recently had the pleasure of working with Brandon Ostrowski from Rocket Mortgage for my mortgage needs, and I cannot recommend his services highly enough. From start to finish, the experience was smooth, efficient, and stress-free. First and foremost, Brandon took the time to understand my financial situation and goals thoroughly. He listened attentively to my needs and preferences and provided personalized recommendations tailored to my circumstances. This level of customized attention instilled confidence in me right from the outset. Throughout the entire process, Brandon was incredibly responsive and proactive. Any questions or concerns I had were addressed promptly and comprehensively. He guided me through each step of the mortgage application process, ensuring that I understood all the details and implications involved. One aspect that particularly stood out to me was Brandon's expertise and attention to detail. He demonstrated an in-depth understanding of the mortgage market and secured an excellent rate that aligns perfectly with my budget and long-term financial goals. His expertise gave me peace of mind, knowing that I was in capable hands. Furthermore, Brandon was transparent and upfront about all costs and fees associated with the mortgage, leaving no room for surprises down the line. This level of transparency was refreshing and indicative of his commitment to integrity and honesty. Overall, working with Brandon and the team at Rocket Mortgage was a positive experience, and I am delighted with the outcome. If you need mortgage services, I wholeheartedly recommend contacting Brandon Ostrowski. His professionalism, expertise, and dedication to client satisfaction set him apart from everyone else. I wouldn't hesitate to work with him again in the future."

Sonny TheHost

"Man !!! this experience has been super relieving, exciting and amazing all thanks to Katie and Her team. We were down on our luck with our previous lender, saddened and defeated, and once we spoke to ...Man !!! this experience has been super relieving, exciting and amazing all thanks to Katie and Her team. We were down on our luck with our previous lender, saddened and defeated, and once we spoke to Katie and she heard the news she instantly said “I got this”. From start to finish Katie literally became a saving Angel of Grace. She was very professional, accurate, personable and communicated every single thing before we knew it we were closing. Coming from all of the stress that we had prior we literally seen the other end of the spectrum with Katie and Her team. They kept us updated and breeze by our process. Katie told us at the start we got this ,We’re gonna close I got you. We felt secure and in good hands and we have never been let down through this entire process even our realtor was excited and loved all that rocket mortgage, Katie‘s team brought . she said ,what she said and she meant it. Epic mic drop thank you so much. Katy literally might be a part of our family now thank you Roc mortgage Katy is an amazing representative. And she meant it. Epic mic drop ,thank you so much. Katie literally might be a part of our family now .thank you Rocket mortgage. Katie is a amazing representative and a reason any business with thrive AA+++++++++!!!!"

Harry Gramig

"I've had a very good experience having Neil work with us on our Reverse Mortgage. My wife and I knew nothing about Reverse Mortgages until we were in contact with Neil Apolzan , This Gentleman speaks ...I've had a very good experience having Neil work with us on our Reverse Mortgage. My wife and I knew nothing about Reverse Mortgages until we were in contact with Neil Apolzan , This Gentleman speaks in layman terms so we now understand every aspect of what we were doing and are very grateful for his assistance, Neil followed us thru every step of the way and was always available to answer questions we had, His followup was the best we have experienced from any company we have dealt with on any financial matter. We would recommend Neil to any one looking into a Reverse Mortgage. Thank you Neil "