"I was skeptical of Rocket Loans ("Rocket"), having worked with mortgage brokerage businesses frequently in the past as a consultant, as well as having closed several dozen loans at various times and ...I was skeptical of Rocket Loans ("Rocket"), having worked with mortgage brokerage businesses frequently in the past as a consultant, as well as having closed several dozen loans at various times and in various economic environments.
I called early in the on-line process to clarify a minor matter, and Anthony answered my question quickly and concisely with a solution. He then gained my confidence quickly, and basically led me through the rest of the on-line application from that point forward. The entire process went very quickly, and he validated all of the answers, as well as my uploads. When complete, he quickly summarized what was done and submitted, and what the final steps would be at that time.
Anthony described each step in the process, and set my expectations for each following step, explaining the process and the timing thereafter.
After the initial application, Anthony followed up to offer individual support and help and appropriate intervals.
Anthony earned my confidence quickly, and always exceeded my expectations. A Anthony made my experience with Rocket outstanding!"