Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 61 of 373
Sam Dolato
Sam Dolato

Sam Dolato
Rocket Mortgage
74 Reviews
Sandy Legere

"Sam was pleasant, friendly, very easy to talk to and extremely knowledgeable. He was reliable and readily available whenever I had a question. I rarely had any questions because he explained ...Sam was pleasant, friendly, very easy to talk to and extremely knowledgeable. He was reliable and readily available whenever I had a question. I rarely had any questions because he explained everything so well and made sure I understood the who process. Whenever I left a message, he would call me right back and apologize for not being able to take my call. My refinance experience was seamless. Sam was always on task and kept me up to date every step of the way. My loan went through earlier than expected and without a hitch. I would happily recommend Sam Dolato to my friends and family if ever they need a mortgage loan or need to refinance."

Chad Even
Chad Even

Chad Even
Rocket Mortgage
74 Reviews
Julie Mellenbruch Everage

"After my husband and I had a fantastic experience using Rocket Mortgage for our home loan, we decided to use them again. We worked with Chad to choose which loan would work the best for us this time...After my husband and I had a fantastic experience using Rocket Mortgage for our home loan, we decided to use them again. We worked with Chad to choose which loan would work the best for us this time around. From start to finish our loan process was around 3-4 weeks. It was all by phone conversations and online. We've used many different companies before, and Rocket Mortgage has come out on top yet again for us. Please give Chad a call if you're thinking of using them. He made it very convenient for us by calling or texting at the best times for us. We would definitely use Chad and Rocket Mortgage again!"

Jessica Hart
Jessica Hart

Jessica Hart
Rocket Mortgage
74 Reviews
Chris Dibley

"Jessica Hart was an outstanding loan officer. She walked us through every step of the plan and was quickly available to us if we had any questions. If we had an issue that she couldn't resolve, she ...Jessica Hart was an outstanding loan officer. She walked us through every step of the plan and was quickly available to us if we had any questions. If we had an issue that she couldn't resolve, she connected us immediately by conference to someone who could help us. When we started to reach the final steps of our loan, she put us in touch with one agent who handled the last minute details rather than having to hear from many different people who were finalizing a different part of the loan. Jessica helped to make what can be a unsavory process somewhat less difficult and time consuming. Her cheerful and pleasant disposition were an added plus to our loan process. We would choose to work with Jessica again if need be. She is a valuable asset to Rocket Mortgage."

Sierra Kopp
Sierra Kopp

Sierra Kopp
Rocket Mortgage
74 Reviews
Laquinsa Askew

"It was a great pleasure working with Sierra. Customer service is number one in my book when it comes to dealing with companies. Sierra exceeded my expectations. If she said that she was going to call,...It was a great pleasure working with Sierra. Customer service is number one in my book when it comes to dealing with companies. Sierra exceeded my expectations. If she said that she was going to call, email, or text, that’s exactly what she did. If she was supposed to call at a certain time and if she was still on the phone with another customer, she had a coworker call me just to tell me that she was going to be a few minutes late calling me. That alone told me that she stuck to her word. She also responded to emails quickly. If it wasn’t for Sierra, I would’ve chosen another company to give my business to. I recommend anybody that looking to do anything with their mortgage contact Sierra. She will not let you down."

Scott Nowicki
Scott Nowicki

Scott Nowicki
Rocket Mortgage
74 Reviews
Ed Miller

"I was very apprehensive about refinancing my home because of the many horror stories that I have heard about undisclosed fees discovered after the signing. Every time I had questions or doubts About ...I was very apprehensive about refinancing my home because of the many horror stories that I have heard about undisclosed fees discovered after the signing. Every time I had questions or doubts About the process, Scott would patiently and calmly explain the details and calm my anxiety. I probably created a bit of anxiety for Scott while he worked with me but in the end, Scott put his arm around me like a big brother and explain everything in such detail that I was totally confident in his ability as he walked me through the steps. When all was said and done, I did a complete review and was totally satisfied."

Molly Semke
Molly Semke

Molly Semke
Rocket Mortgage
74 Reviews
Pedro Valentin

"Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, ...Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, considerate, and diligent in ensuring I had all information needed to move to the next step in the loan process. Molly, continuously kept me abreast of all new required and recently submitted records. Molly, was always courteous, and displayed a sense of ownership towards the entire process, even until and after closing. As a previous supervisor / manager I value the service Molly awarded to me, and If I were hiring, promoting, or awarding any of my employees Molly would receive the highest award possible due to whom she is. She has represented Rocket Mortgage very well, above any of the other representatives which I had contact with which were a minimum of five. The care and concern she presented made the process smooth, less time consuming, and less cumbersome. If Rocket Mortgage had more employees such as Molly Rocket Mortgage will consistently outperform competitors. I highly recommend a promotion or salary increase to one of your Best employees that I have had contact with. I sincerely appreciate this opportunity to review Molly Semke. Pedro A. Valentin "

Alex Sklarsky
Alex Sklarsky

Alex Sklarsky
Rocket Mortgage
74 Reviews
Sam Giarrusso

"I just closed my mortgage with Rocket Mortgage. The entire process was very straightforward from start to finish, and the people who helped me along the were always professional, courteous, and super ...I just closed my mortgage with Rocket Mortgage. The entire process was very straightforward from start to finish, and the people who helped me along the were always professional, courteous, and super competent - especially Alex. He was the first Rocket Mortgage representative that I spoke to about refinancing my home. After we spoke about my different options, we decided that a 20 year fixed rate mortgage was the best choice for me. About 45 minutes later I had already completed and electronically signed 75 % of the required documents. Alex guided me through the process step by step, and answered any questions I had about the documents I was about to sign. He couldn't have been any nicer and called me immediately when any further action was required on my part. Alex was truly a wonderful person to deal with in every regard. I strongly recommend the people at Rocket Mortgage if you're looking for a new mortgage or just looking to refinance. Their people are the simply best in the business !"

Ben Walstrom
Ben Walstrom

Ben Walstrom
Rocket Mortgage
74 Reviews
Barbara Kiely

"I cannot say enough about Ben. The entire refinance process took 2 telephone calls and my providing a limited amount of documentation once! He answered every question I had and was able to provide me ...I cannot say enough about Ben. The entire refinance process took 2 telephone calls and my providing a limited amount of documentation once! He answered every question I had and was able to provide me with several options and the corresponding costs and benefits of each. This was not the experience I had with the bank that held my mortgage for the last 10 years. I am not a tech person and the thought of an online process was intimidating. But Ben walked me through it easily. I had seen Rocket Mortgage ads for a long time and never seriously considered them as I thought if my bank could not help me, how could Rocket Mortgage? Wow - was i ever wrong. My only regret is that i didn't contact Rocket Mortgage the first time!"

Cindy Wang
Cindy Wang

Cindy Wang
Rocket Mortgage
74 Reviews
Larry Manuel

"I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing ...I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing problem with not being able to understand spoken words over the phone, so she set things up where we used texting and e-mail to get everything done. She kept me up to date all through the loan process from start to finish, following up with me on things I needed to do and in getting my loan closing scheduled. I highly recommend Cindy and thank her again for working with me."

Jake Williams
Jake Williams

Jake Williams
Rocket Mortgage
74 Reviews
Ana Beaverhausen

"First and foremost, a comfortable experience to what most view as a stressful, uncomfortable process including myself. Jake walked me through the refinance from the moment he picked up the phone. A ...First and foremost, a comfortable experience to what most view as a stressful, uncomfortable process including myself. Jake walked me through the refinance from the moment he picked up the phone. A simple search and inquiry on the internet looking for a VA "cash-out" routed me to Rocket Mortgage and Jake. I had been inundated with offers of refinancing, cash-outs, etc. from multiple lenders all willing to "help" the veteran. The reviews were not favorable of the ones that showed interest towards me so that's when my search started. All my questions were quickly and efficiently answered. After about 5 minutes into the process, I started to settle down and a positive feeling started to ease my mind. He's good and good at it. It wasn't all business. We got to know a bit about each other which separated him from the typical "salesman" approach. I honestly felt he was there for me. Again, the process was quick. Having great credit and all my needed paperwork at hand made it easier. (Hint Hint)) After the initial process and moving on to the next step(s) which involved different teams doing their thing, I referred back to Jake for a few questions. Even though his initial job was done, he got back to me in a timely fashion and walked me through my concerns and questions. If I knew how easy this was, I would of done it a while ago but just hearing the stories in other reviews added to my hesitation. The closing was quicker than expected, the closing was done right at my kitchen table and funds were deposited sooner than estimated. Thank you to Jake and the rest of the Rocket Mortgage team for making all worth while."