Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 61 of 398
Ryan Bazzana
Ryan Bazzana

Ryan Bazzana
Rocket Mortgage
75 Reviews
Kevin Miller

"I had an excellent experience with Ryan and the rest of the Rocket Mortgage crew through a refi process that was a little complex, with several delays and extensions that were needed because of ...I had an excellent experience with Ryan and the rest of the Rocket Mortgage crew through a refi process that was a little complex, with several delays and extensions that were needed because of unanticipated issues that had nothing to do with Ryan or Rocket Mortgage. All along, he and his colleagues kept us up to date with where we were in the process and what our next step was going to be. My questions were always answered quickly and clearly. In the end, we got exactly the result we wanted."

Nick Bowman
Nick Bowman

Nick Bowman
Rocket Mortgage
75 Reviews
Let's Vibe Words Matter

"I cannot say enough good stuff about Nick Bowman! Our experience with Nick took us back to the days of old when customer service was top notch. Nick went above and beyond our expectations. He is ...I cannot say enough good stuff about Nick Bowman! Our experience with Nick took us back to the days of old when customer service was top notch. Nick went above and beyond our expectations. He is professional, you can hear the smile in his voice when speaking on the phone, and he makes you feel like you are his only client. His communication and knowledge of the industry is very impressive. He showed a genuine appreciation for us choosing Rocket for our mortgage. We are very grateful to have had the opportunity to work with Nick. He's compassionate and patient. From the beginning of our mortgage process until the day of closing, it was flawless. Nick was awesome! My son, who is our realtor, my husband and I love, love, love this guy! I have and will continue to recommend family and friends to Nick Bowman! Please don't every loose your passion for people and the industry. Thank you, Nick."

John Carlin
John Carlin

John Carlin
Rocket Mortgage
75 Reviews
Charles Theis

"After an unsuccessful attempt to refinance my loan with another company, I contacted Rocket Mortgage and was assisted by John Carlin in completing the process. Mr. Carlin was able to determine the ...After an unsuccessful attempt to refinance my loan with another company, I contacted Rocket Mortgage and was assisted by John Carlin in completing the process. Mr. Carlin was able to determine the reason for the failure of the first company and took the necessary steps to get my VA refinance completed. He provided complete oversight of the many parts of the process and I felt like I was his most important customer from day one. I am very thankful for John's patience and professionalism and would highly recommend him and Rocket Mortgage to anyone trying to wade through the difficult process of refinancing their home. With John and Rocket Mortgage, the process was a walk in the park. "

Ralph Clifton
Ralph Clifton

Ralph Clifton
Rocket Mortgage
75 Reviews
Peter Manda

"Ralph was our mortgage banker on our purchase of our first family condominium. From the beginning, he was patient, helpful, engaging, and truly interested in helping us achieve our personal goals of ...Ralph was our mortgage banker on our purchase of our first family condominium. From the beginning, he was patient, helpful, engaging, and truly interested in helping us achieve our personal goals of getting into our home. Whenever problems arose, he was attentive and very responsive. Over time (because there were delays in construction, it took some time for us to close), we came to trust Ralph's advice and his sincerity. He never led us wrong and always provided us with a clear roadmap as to next steps. He's an amazing individual and we are very fortunate that we lucked out and got to work with him. (Thank you, Ralph!)."

Phillip Hansen
Phillip Hansen

Phillip Hansen
Rocket Mortgage
75 Reviews
Khaled Ahsan

"I received a pre-approval letter from Rocket Mortgage and I called that toll free number on the letter while vacationing in LA end of March,2022. I am delighted that phone call was answered by ...I received a pre-approval letter from Rocket Mortgage and I called that toll free number on the letter while vacationing in LA end of March,2022. I am delighted that phone call was answered by Phillip Hansen of Rocket Mortgage in Detroit, Michigan. Phillip was Friendly, Knowledgeable and genuinely interested in helping me. Ever since While we looked @ more than a dozen properties in Greater Sacramento area, Phillip was guiding and updating me so that My monthly mortgage payment remains healthy and financially viable. After consulting with his underwriter, He also suggested that I payoff some of my outstanding loans which I did and I am glad that I did and it feels like less of a financial burden now. Phillip is extremely diligent, meticulous and hard worker. There are three hour time difference between me and Phillip. His response to any question via text or email was always instantaneous. He was even answering his emails while honeymooning in Mexico. In Northern California, during this whole process was an intense sellers’ market. After getting outbid by so many offers sometimes $40/$50K over the asking price, I almost gave up. Phillip was calm, positive and tenacious and made certain I get my home that I am happy with. The loan was expedited and closed in 25 days. We got the keys on June,13 of 2022. We are very happy with our purchase and living the American dream. Thank-you Phillip. You are an asset to the Rocket Mortgage company."

Sierra Kopp
Sierra Kopp

Sierra Kopp
Rocket Mortgage
75 Reviews
Katrina Lopin

"I had the pleasure of working with Sierra during my refinance process, and I couldn't be more satisfied with the experience. From start to finish, Sierra was professional, knowledgeable, responsive, ...I had the pleasure of working with Sierra during my refinance process, and I couldn't be more satisfied with the experience. From start to finish, Sierra was professional, knowledgeable, responsive, and incredibly patient in answering my many questions. Refinancing can be a stressful and complicated process, but Sierra made everything feel manageable by clearly explaining each step, providing timely updates, and ensuring that all necessary documentation was handled efficiently. She was always available when I needed assistance and consistently went above and beyond to keep the process moving forward. What stood out most was Sierra's dedication, attention to detail, and commitment to providing excellent customer service. Her guidance gave me confidence throughout the transaction, and thanks to her hard work, my refinance closed smoothly and successfully. I highly recommend Sierra to anyone considering a mortgage or refinance. She is a true professional and an asset to her team. Katrina"

Joe Kruse
Joe Kruse

Joe Kruse
Rocket Mortgage
75 Reviews
Mel Layton

"I am blown away by the high level of integrity and honesty Joe has. Ditto for everyone else that I have dealt with at Rocket Mortgage. Based on several prior home real estate transactions I have a ...I am blown away by the high level of integrity and honesty Joe has. Ditto for everyone else that I have dealt with at Rocket Mortgage. Based on several prior home real estate transactions I have a very low opinion of all parties involved in general, which is why I was blown away when Joe helped me reduce my interest rate or (I chose fewer points/closing costs) AFTER I was already satisfied with the terms of the loan. Joe connected me with Alex from their solutions department who gave me a few specific actions to take to increase my wife's credit score. I had no idea these actions to improve her credit score were possible and that it could save us a significant amount of money, but Joe's deep knowledge helped him to identify an opportunity to benefit us big-time. Since this type of customer commitment is very hard to find in current times, Joe and Rocket Mortgage has earned our respect and all future mortgage business. I also have to mention that although I can be easily irritated, Joe helped me meet deadlines and to follow up with the documentation submitting process without nagging or getting on my nerves. He has a unique perfect mix of friendliness and professionalism. His commitment, communication, and follow through are of the best that I have experienced. Thank you for all your hard work on our refinance."

Christina Muscat
Christina Muscat

Christina Muscat
Rocket Mortgage
75 Reviews
Matthew Arciniega

"It has now been just over a month since our closing and about 4 months since beginning our first-time home-buying experience with Christina. I consider myself a pretty critical guy, but looking back I...It has now been just over a month since our closing and about 4 months since beginning our first-time home-buying experience with Christina. I consider myself a pretty critical guy, but looking back I could not be happier with my experience with Rocket Mortgage thus far--and Christina's warm, helpful, and considerate attitude deserves the lion's share of the credit for that impression. She was prompt (but not pushy) in keeping me in the loop, and she was always there with a straightforward, easy-to-grasp answer when I needed follow-up clarification on some issue. Basically, she was a complete and utter STAR. I don't know how many clients she maintains at any one time (they must be legion, because she seems that good), but I always had the impression that she remembered exactly who I was, what I needed, and was genuinely happy to talk to me. If Christina is your agent, you could not have done better!"

Thomas Pientowski
Thomas Pientowski

Thomas Pientowski
Rocket Mortgage
75 Reviews
Kesava Murthy

"Tom , i got connected by chance after i got an email, a routine sales talk email, and we just talked for a few minutes. Since i had all the info. memorised i laid it to him and he was taking notes i ...Tom , i got connected by chance after i got an email, a routine sales talk email, and we just talked for a few minutes. Since i had all the info. memorised i laid it to him and he was taking notes i guess. Within a day or two we are on and my loan was under progress and we got it done. We could have done it little earlier, a few weeks earlier , but i was away since i work on a US Navy ship and be gone to sea for a few days and was having trouble with emails, sending scanned copies and or going on line or calling banks etc for statements. Otherwise i was getting instant email replies and phone msgs. back from Tom and it was a pleasure working with him. And my case, was not an easy , probably most difficult considering my various activities and spread out over across the country too. Anyway finally when i thanked him for getting this done considering many things on my side, i told Tom i would like to be in touch with him for future refinance and or new loans when it shows up in my life in a few years or even earlier."

Cindy Wang
Cindy Wang

Cindy Wang
Rocket Mortgage
75 Reviews
Larry Manuel

"I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing ...I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing problem with not being able to understand spoken words over the phone, so she set things up where we used texting and e-mail to get everything done. She kept me up to date all through the loan process from start to finish, following up with me on things I needed to do and in getting my loan closing scheduled. I highly recommend Cindy and thank her again for working with me."