Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 56 of 374
Jonathon Nicol

"I cannot recommend Ayyah highly enough! As a Triple Crown Banker, she truly demonstrated why she's earned that distinction. From our very first conversation about refinancing, Ayyah made what can be a...I cannot recommend Ayyah highly enough! As a Triple Crown Banker, she truly demonstrated why she's earned that distinction. From our very first conversation about refinancing, Ayyah made what can be a complex and stressful process feel completely manageable. Ayyah was incredibly knowledgeable, walking me through all my options and helping me understand the benefits of each path forward. She was always responsive to my questions—no matter how small—and kept me informed at every step of the process. Her attention to detail ensured everything moved smoothly, and she consistently went above and beyond to make sure I was getting the best possible terms. What impressed me most was her genuine commitment to my financial well-being. Ayyah didn't just process my refinance; she took the time to understand my goals and provided personalized guidance that made a real difference. Her professionalism, expertise, and warm personality made the entire experience a pleasure. If you're looking for someone who will truly advocate for you and deliver outstanding results, Ayyah is your person. I'm so grateful for her help with my refinance and wouldn't hesitate to work with her again in the future!"

John Buckles

"Well Mary is just the best! We were still sorting things out with another lender and wanted a backup option, and were upfront with Mary from the beginning that we would likely not be closing with ...Well Mary is just the best! We were still sorting things out with another lender and wanted a backup option, and were upfront with Mary from the beginning that we would likely not be closing with Rocket Mortgage. She was still eager to help and got everything setup with Rocket Mortgage before our original lender, even though we started with Rocket Mortgage later! It was extremely reassuring to know we had a great backup plan if things were to fall through with the other lender. Mary was responsive, polite, and explained things very clearly! We were actually bittersweet that things ended up working out on the other front, and although we did end up voluntarily withdrawing from Rocket Mortgage, it was for no fault of Mary's nor Rocket Mortgage. We would recommend Mary to anyone in a heartbeat! Thank you so much for your time Mary; it was more helpful than I think you realize! Cheers!"

Maureen O'Reilly

"This score is way to low. Megan deserve a 11. Let me tell why I think Rocket Mortgage is a 10. Back in late March 2017 I talked to a bank about financing me home. I gave them everything they wanted ...This score is way to low. Megan deserve a 11. Let me tell why I think Rocket Mortgage is a 10. Back in late March 2017 I talked to a bank about financing me home. I gave them everything they wanted then the headaches, tensions and sleepless night started. talking to 5 different people from 5 different states. missing doc. but they already had and then found. 3 different closing dates. finally we closed may 25. Now let me tell you why I think Megan is a 11. When I talked to Megan it was like talking to a trusted friend. Never, did I felt being pressured. She explained all my different options (not like the other bank) made sure this is the way to go. Amazing she told me tell her what I needed and wanted to make sure I was ok with that or needed something else. She told me what she needed from us and we faxed everything. she told me someone will contact me if they need anything else but doubt it because we sent everything she asked for. I did get a called and he thanked me for the information and asked if I needed anything to call. Wow, didn't expect that. He and Megan checked make sure I did inspection and have my house appraise. Megan would call just to see if everything is going alright. The next call I got from Megan was she said all set you will be setting up the closing date. I asked her are you sure? When did we start the process. She said 14 days ago. OMG, I couldn't believe it no headaches, sleepless nights, Thank you Megan and Rocket Mortgage. Our dreams are starting to come true."

Kinnaly Vira

"I was initially skeptical about using an online company, but my experience turned out to be nothing but positive! Kary was able to get our loan approved right away and got the ball rolling. She was ...I was initially skeptical about using an online company, but my experience turned out to be nothing but positive! Kary was able to get our loan approved right away and got the ball rolling. She was thorough and kept in touch with us throughout the process. Kary was very personable and professional, and easy to work with! Our loan closed super quick (in less than 3 weeks) with no issues. Highly recommend Kary and Rocket Mortgage if you are looking to purchase a new home or refinance your existing mortgage!"

Kristen Herriman

"I've been meaning to write this for a while. My husband and I have been working with Rocket Mortgage for years. We "met" Sean when we refinanced our former house years ago. Sean has kept us coming ...I've been meaning to write this for a while. My husband and I have been working with Rocket Mortgage for years. We "met" Sean when we refinanced our former house years ago. Sean has kept us coming back. We have sold, bought, sold and bought and refinanced with Sean! His customer service is second to none. He is patient, has a sense of humor, explains things in a way that a "non finance" type person can understand. There have been some "bumps" in other areas of Rocket Mortgage and Sean, even though it was NOT his error or area, went above and beyond to help us find who to reach out to. He truly cares. As long as Sean is there we will continue to work with Rocket Mortgage. I only wish Sean could be in every step with us as he is truly the best!"

Emma Charles

"I have to admit that I was a little Skeptical about using Rocket Mortgage at first. However, Once I realized that I was against time due to the fact that my company asked me to move to a different ...I have to admit that I was a little Skeptical about using Rocket Mortgage at first. However, Once I realized that I was against time due to the fact that my company asked me to move to a different state. I gave them a call and I am extremely thankful that the person that picked up the phone was Troy Londo. Both my wife and I are extremely satisfied with his treatment and great work and for going the extra mile for us. Even by setting up follow up calls on Saturday to make sure that everything was good to go. My wife, myself and even my realtor were static to see how Rocket Mortgage was able to close the loan within a record time of 15 days. There is no doubt in mind that in the future when there is a need for a lender again in our lives I will think about contacting Troy Londo right away before contacting anybody else. I will recommend him over anybody else I know and have worked with before. From the Agualimpia's Family we want to thank Troy Londo for the strong and outstanding dedication to help us close in our brand new home in Texas. We will forever be grateful"

John Martin

"Andy was my first contact on my second mortgage with Rocket Mortgage and he set the tone for the entire process with his professional manner, sensitive nature and genuine concern about guiding an ...Andy was my first contact on my second mortgage with Rocket Mortgage and he set the tone for the entire process with his professional manner, sensitive nature and genuine concern about guiding an 82-year-old man through a potentially difficult journey. He anticipated my every need and very thoroughly and patiently guided me in the correct path. Because of his"extra mile" assistance, I was able to realize all my financial goals through the refinance. The other people who completed the process were also very good, but Andy's assistance helped guide me through and I shall always be grateful, as will my family which was very skeptical that I could accomplish the refinance. Thanks again to Andy and to Rocket Mortgage which had the good sense to hook him up with me. Sincerely, John B. Martin"

Braeden Pittman

"I seriously can’t say enough good things about Eric. From day one, he was professional, knowledgeable, and incredibly easy to work with. As a first time homebuyer, it can be a stressful event, but ...I seriously can’t say enough good things about Eric. From day one, he was professional, knowledgeable, and incredibly easy to work with. As a first time homebuyer, it can be a stressful event, but Eric made the whole process feel way less overwhelming and always made sure I understood what was going on. He was always super responsive and willing to jump in to help.. he even worked on a Sunday night to make sure everything stayed on track so I could get into this home before the end of the year. That alone says a lot about how dedicated he is. His guidance and advice were spot-on, and I always felt like he genuinely had my best interest in mind. If you’re looking for someone who’s reliable, honest, and will go above and beyond for you, I can’t recommend Eric enough. I’m incredibly grateful for all of his help and would 100% work with him again."

Esther Stanard

"Drew was phenomenal. As a Broker, I have the opportunity to work with many Loan Officers, and unfortunately, in past experiences my dealings with Rocket Mortgage have been stressful and dramatic. ...Drew was phenomenal. As a Broker, I have the opportunity to work with many Loan Officers, and unfortunately, in past experiences my dealings with Rocket Mortgage have been stressful and dramatic. Closing dates have been missed, calls have gone unreturned, and it's been a horrible situation. When my Clients told me of their desire to use Rocket, I cringed. However, my attitude quickly changed with my initial conversation with Drew. Drew promised that this time would be better and he would work hard to change my opinion of Rocket. I'm writing this Review because he did. Drew Thank You for being true to your word, and going above and beyond. It was a pleasure to get our Clients to the Closing Table and I look forward to many more deals with you. ~Blessings Esther Stanard, Principal Broker-Virginia"

Sarah Pultinevicius

"Jonathan was an exceptional leader throughout my first home buying experience. He connected me with the right specialists to clean up credit history and ensure I locked in the best rate. Jonathan ...Jonathan was an exceptional leader throughout my first home buying experience. He connected me with the right specialists to clean up credit history and ensure I locked in the best rate. Jonathan response speed was impressive to all my questions and concerns, usually within a business hour, which lessened my fear and anxiety regarding making arguably the biggest purchase of my life. I cannot thank him enough. He will forever be in my family’s prayers for helping us achieve the dream of home ownership. Jonathan has my full endorsement and I would recommend to anyone looking to buy a home."