Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 56 of 401
Jason McDonald
Jason McDonald

Jason McDonald
Rocket Mortgage
81 Reviews
Wanda Peeples Simpson

"Mr. Jason..... I'm still all smiles partly due to the fact my refinance went through *:) happy. I have to admit that I was somewhat leery of trying your agency due to the negative stuff I had read ...Mr. Jason..... I'm still all smiles partly due to the fact my refinance went through *:) happy. I have to admit that I was somewhat leery of trying your agency due to the negative stuff I had read on the internet. I am thankful for your persistency - you gave me the history of the agency, facts, and other very pertinent information. You were also patient in allowing me the time I had asked for to talk to others. In doing that I was able to speak to someone that I personally know who had their home refinanced with Rocket Mortgage and gave Q.L high marks...And most importantly you were a man of your word... when you said you were going to call you did. I felt you were concern about me as an individual and a homeowner, and not just concerned with capturing another sale. You and Mr. Shappee both were very professional with everything and I am very satisfied.... Wanda "

Mikayla Pascual
Mikayla Pascual

Mikayla Pascual
Rocket Mortgage
81 Reviews
Nicole Wheaton

"Mikayla was a dream to work with. She refinanced our home the first time we did a refinance and then reached back out when rates lowered. I was hesistant to reach out thinking it was doubtful that ...Mikayla was a dream to work with. She refinanced our home the first time we did a refinance and then reached back out when rates lowered. I was hesistant to reach out thinking it was doubtful that she’d be able to do much since we had done our first refinance less than a year prior. But we were able to move from a 30 year mortgage to a 20 year mortgage for about $100 more a month. She also provided 2 other options that didn’t include raising our monthly payment, but this made the most sense for us. I’d give Mikayla 10 stars if I could, honestly. I swear, she must work around the clock because she seemed to always be available, timely, provided correct information, and was super pleasant to work with. We were able to go from our first chat to scheduling closing in less than a week. I’m beyond happy with the service that she provided!"

Joseph Shihadeh
Joseph Shihadeh

Joseph Shihadeh
Rocket Mortgage
81 Reviews
Doug Wood

"Joseph is a knowledgeable, conscientious, responsive and all-around amazing mortgage counselor, and I consider him a friend after having worked so closely with him throughout my journey to ...Joseph is a knowledgeable, conscientious, responsive and all-around amazing mortgage counselor, and I consider him a friend after having worked so closely with him throughout my journey to homeownership. Within two minutes of completing Rocket Mortgage’s online questionnaire about my desire/ability to purchase a house, I was speaking to Joseph, who, along with my real estate agent, ended up being my greatest counselor during the whole homebuying process. Whenever I had any question, he responded with great satisfaction… weeknights, weekends, whenever. He walked me through everything, from the approval process to the closing process, providing valuable insight all the way. He talked me through all the paperwork, through all the seller negotiation details and through all the closing specifics. Joseph is the absolute ideal of a mortgage counselor, just as interested and invested in my success as I was, and it’s simply not possible recommend him more highly. A true professional in every respect… consider yourself lucky to have Joseph working on your loan. "

James Starcher
James Starcher

James Starcher
Rocket Mortgage
81 Reviews
LynnLuis Evangelista

"**Outstanding Experience with Equity Loan Over the Phone** I recently had the pleasure of completing an equity loan process over the phone, and I must say, the experience exceeded all my ...**Outstanding Experience with Equity Loan Over the Phone** I recently had the pleasure of completing an equity loan process over the phone, and I must say, the experience exceeded all my expectations. From the initial call to the final approval, the entire process was seamless and efficient. The representative I worked with was exceptionally knowledgeable and professional. They explained every detail clearly, ensuring I understood each step of the loan process. Their patience and willingness to answer all my questions made me feel confident and informed. One of the standout aspects was the convenience. Being able to handle everything from the comfort of my home saved me significant time and effort. The representative provided clear instructions on the necessary documentation, and I was able to submit everything electronically without any hassle. The communication was top-notch. The representative kept me updated throughout the process, promptly returning my calls and emails. Their proactive approach made me feel valued as a customer and reassured me that my loan application was being handled with utmost priority. Moreover, the speed at which the loan was processed was impressive. What could have taken weeks with in-person appointments was completed in just a few days. The efficiency and effectiveness of the phone-based process truly stand out as a testament to the company’s commitment to customer satisfaction. In conclusion, my experience with obtaining an equity loan over the phone was exceptional. The professionalism, convenience, and speed made it a stress-free and pleasant process. I highly recommend this service to anyone looking for an efficient way to manage their loan needs."

Joe Vinson
Joe Vinson

Joe Vinson
Rocket Mortgage
81 Reviews
Roger Wilsey

"I am very happy that I called Joe with Rocket Mortgage. I was looking to refinance and had already got a quote from my current mortgage lender and was ready to go with them. I decided to call Rocket ...I am very happy that I called Joe with Rocket Mortgage. I was looking to refinance and had already got a quote from my current mortgage lender and was ready to go with them. I decided to call Rocket Mortgage just for a second opinion. I was on my out the door as I was calling and Joe got me a quote within minutes. And he beat my current mortgage holder!! Well that was a no brainier! But it gets even better! The whole process with Joe and his team was very smooth and we closed in about 3 weeks. Everything from the electronic signatures to the notary coming to my house. I even loved that they had the date already filled in on the documents for my closing. And I especially liked my copy of the closing documents. It was all in a binder form (no loose documents!) and color coordinated. How simple is that. I have already referred Joe to my coworkers and family and will definitely keep his number handy. How often do you deal with the same person throughout the process that you originally talked to on the phone? Thank you again Joe, to you and your team!!"

Duy Vo
Duy Vo

Duy Vo
Rocket Mortgage
81 Reviews
Gabe Gemberling

"There has been little times in life where something that has been so important be so easy. Duy's selflessness, professionalism, and experience is beyond comprehendible! He repeatedly was quick to ...There has been little times in life where something that has been so important be so easy. Duy's selflessness, professionalism, and experience is beyond comprehendible! He repeatedly was quick to respond, always willing to help, and worked around my schedule to make this process easiest as possible for me. Most importantly, Duy was able to get me pre-approved and closed in only 21-days; has to be a record! I cannot begin to express how happy I am to be able to have worked with Duy and I would recommened him to anyone."

Patrick Zamaria
Patrick Zamaria

Patrick Zamaria
Rocket Mortgage
81 Reviews
Nickolas Konen

"Working with Patrick as our home loan officer was an absolute pleasure from start to finish. He was fantastic, professional, and as attentive as it gets. From the very first conversation, Patrick made...Working with Patrick as our home loan officer was an absolute pleasure from start to finish. He was fantastic, professional, and as attentive as it gets. From the very first conversation, Patrick made us feel confident and supported throughout the entire home loan process. He was always available to answer our questions, no matter how small, and took the time to explain every detail with clarity and patience. His responsiveness and dedication were unmatched, and he consistently went above and beyond to ensure everything moved smoothly and efficiently. Patrick’s professionalism was evident in every interaction, but what truly set him apart was his genuine care for our experience. He made what could have been a stressful process feel seamless and even enjoyable. We couldn’t have asked for a better person to guide us through such an important milestone. If you're looking for someone who is knowledgeable, reliable, and truly invested in your success, Patrick is the one. We’re incredibly grateful for his support and would recommend him without hesitation to anyone in need of a top-tier home loan officer."

Adam Altenburger
Adam Altenburger

Adam Altenburger
Rocket Mortgage
80 Reviews
Maria Palacios

"Adam was absolutely amazing throughout the home buying process! He was always very friendly, knowledgeable, and patient! He provided me with my pre approval and then stayed with me as I looked for the...Adam was absolutely amazing throughout the home buying process! He was always very friendly, knowledgeable, and patient! He provided me with my pre approval and then stayed with me as I looked for the perfect home. He called me on a weekly basis to check on how my search was going, and when I needed an updated pre approval letter he was always happy to assist me with a new one. Adam was especially helpful in advising me on the proper steps to take to ensure that my loan my was not delayed or denied before closing. When I first came to Rocket Mortgage, I was a bit fearful since I am self-employed, but Adam made the loan process a breeze for me! If I could give him ten stars...I would happily give him 11!!!"

Samer Berro
Samer Berro

Samer Berro
Rocket Mortgage
80 Reviews
Richard McEwen

"Samer was extremely helpful informing me of my options and securing my loan. He listened attentively to my circumstances. Then he suggested a VA loan, which I had not even thought of. After a few ...Samer was extremely helpful informing me of my options and securing my loan. He listened attentively to my circumstances. Then he suggested a VA loan, which I had not even thought of. After a few minutes of review Samer put together a plan for me—absolutely no pressure. He said it would take about thirty days and he was right on target. Samer was very polite and easy to work with. He called several times to see if I had any questions and to reassure me of the loan progress. I gave him five stars only because that’s the most this program allows—the system doesn’t allow ten. I highly recommend Samer and am thankful for his professionalism."

David Judd
David Judd

David Judd
Rocket Mortgage
80 Reviews
Cynthia Demers

"David was there at every corner. Any questions asked, he answered promptly and efficiently. I have refinanced in the past and the process was a very stressful nightmare. David did a terrific job ...David was there at every corner. Any questions asked, he answered promptly and efficiently. I have refinanced in the past and the process was a very stressful nightmare. David did a terrific job and made things pleasant and not stressful at all. I am extremely happy with the service received here and would recommend David and Rocket Mortgage any time. They saved me a lot of money and were able to combine two mortgages into one, shorten my loan, and still save me money. Thanks David and Rocket Mortgage!!!! "