Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 56 of 357
Horace Borders

"My personal opinion of Shawtann's performance is above excellent plus +, he got the ball rolling: I simply phoned Rocket Mortgage with regards to my personal qualifications of refi on my single ...My personal opinion of Shawtann's performance is above excellent plus +, he got the ball rolling: I simply phoned Rocket Mortgage with regards to my personal qualifications of refi on my single family home, in which I had doubts, even though I knew I had sound financial stability. However, in my mind, I had not expected to get qualified as "quickly", and if not I was prepared to take the necessary measures to qualify for refi again in the near future. Simply because being married, I was requesting refi in my name only, then Shawtann suggested taking look my numbers and status for refi qualifications as an individual, then by crunching my numbers through the financial system, then with minor adjustments (low an behold) I qualified, my credit score improved, debts are now gone, and as a family we now have more disposable income an financial freedom to move forward in life and without worry. Bottom-line, my family is at peace, and we're happier going forward into the future, thanks to Shawtann and Rocket Mortgage/Rocket Mortgage. Sincerely, Horace E. Borders Jr."

Carolyn Vargas

"Ayham exceeded my expectations from the first phone call to the last. He always responded quickly, was very clear, always had patience and went above and beyond to help me. I never felt rushed and he ...Ayham exceeded my expectations from the first phone call to the last. He always responded quickly, was very clear, always had patience and went above and beyond to help me. I never felt rushed and he always sounded happy to answer all my 300 questions. Never did I hear him get annoyed or frustrated with me nor felt being brushed off by him. To be honest, those qualities ment so much to me as a first time home buyer because I was learning as we went along the process and I needed things repeated a few times. Ayham always was the one person I could rely on to help me and I'm feel very lucky to be able to work with him. I am recommending Rocket Mortgage to all my friends and family because of the experience I had with Ayham."

Let's Vibe Words Matter

"I cannot say enough good stuff about Nick Bowman! Our experience with Nick took us back to the days of old when customer service was top notch. Nick went above and beyond our expectations. He is ...I cannot say enough good stuff about Nick Bowman! Our experience with Nick took us back to the days of old when customer service was top notch. Nick went above and beyond our expectations. He is professional, you can hear the smile in his voice when speaking on the phone, and he makes you feel like you are his only client. His communication and knowledge of the industry is very impressive. He showed a genuine appreciation for us choosing Rocket for our mortgage. We are very grateful to have had the opportunity to work with Nick. He's compassionate and patient. From the beginning of our mortgage process until the day of closing, it was flawless. Nick was awesome! My son, who is our realtor, my husband and I love, love, love this guy! I have and will continue to recommend family and friends to Nick Bowman! Please don't every loose your passion for people and the industry. Thank you, Nick."

Keith Maples

"Dylan contacted my wife and I to talk to us and offer a chance to refinance our mortgage. With our mounting credit card debt and after being denied on quite a few loans and cards, I was extremely ...Dylan contacted my wife and I to talk to us and offer a chance to refinance our mortgage. With our mounting credit card debt and after being denied on quite a few loans and cards, I was extremely pessimistic that he and Rocket Mortgage could help us. I'm very glad we listened to him now and I'm very glad that I,myself, put my frustration aside and gave him a chance. Not only did he get us approved for a refinanced mortgage, but it was for half of the origin term PLUS was able to get us enough money to nearly wipe out our credit card debt! My wife and I were arguing constantly about bills and expenses a d thanks to Dylans help, we are now much more stable and able to keep track of our finances better with one payment. Thank you Dylan, you have helped my wife and I so much!"

Susan Mini-Ford

"Alex was absolutely amazing! He deserves 100 stars! I have re-financed my home in the past with other banks but Alex and Rocket Mortgage made it amazingly fast and stress free. He explained the ...Alex was absolutely amazing! He deserves 100 stars! I have re-financed my home in the past with other banks but Alex and Rocket Mortgage made it amazingly fast and stress free. He explained the process as we went along and was always helpful. He always went out of his way to get information for me and always got back to me in a timely manner during the process when I had questions--he even got back to me one time when he was at home sick--now that's dedication! My friend recommended Rocket Mortgage and Alex to me and now I am believer! I will be a customer for life and will highly recommend Alex and Rocket Mortgage to family and friends. Thank you Alex for everything! You are awesome!!!"

John Jaffe

"Meri was totally wonderful to work with while setting up my loan. She was very helpful at every step and the process of closing was extremely fast. The best thing about her was how incredibly prompt...Meri was totally wonderful to work with while setting up my loan. She was very helpful at every step and the process of closing was extremely fast. The best thing about her was how incredibly prompt she was in responding to any questions, document needs, etc. Her responses were both very fast and very detailed and she made the entire process a real pleasure. I had had concerns on how the entirely online procedure might work and was very pleased with how Meri did everything to make it wonderful. Her upbeat and happy personality really helped as did the obvious professionalism with which she handled every step of the process. She really put the personal into the process! I can't recommend her highly enough to anyone wanting a great loan experience."

Stacey Clouse

"If I could give a million stars, I would. Kwesi (Q) at Rocket Mortgage didn’t just help me secure a loan—he saved my dream home and my sanity. After being strung along for weeks by another lender who ...If I could give a million stars, I would. Kwesi (Q) at Rocket Mortgage didn’t just help me secure a loan—he saved my dream home and my sanity. After being strung along for weeks by another lender who overpromised and underdelivered, I was left with just two weeks to close. I was stressed, exhausted, and on the verge of losing the home I had worked so hard to secure. And then came Q. From the moment we connected, he was responsive, kind, and empathetic—but most of all, he was lightning fast and razor-sharp in getting things done. In a process that often feels cold and transactional, Q was a beacon of warmth, professionalism, and humor. He took on my situation like it was his own, answering my frantic messages immediately, keeping me updated at every turn, and reassuring me with an ease that only comes from absolute confidence in his expertise. Not only did he deliver ahead of schedule, but he did it with a level of care and joy that made me feel like I wasn’t just another client—I was family. Honestly, at this point, I feel like we should be attending each other’s Christmas parties because that’s how much I trust and appreciate him. If you are lucky enough to have Q as your loan officer, consider yourself in the best hands possible. He turned a nightmare into a dream, and for that, I will forever be grateful. Thank you, Q, for being the absolute best in the business. You have my lifelong recommendation!"

Johnny Mo

"I can’t say enough good things about Mike Ewolski! From the very beginning, he was dedicated, patient, and incredibly persistent in helping me get my HELOC approved. Mike truly went above and beyond —...I can’t say enough good things about Mike Ewolski! From the very beginning, he was dedicated, patient, and incredibly persistent in helping me get my HELOC approved. Mike truly went above and beyond — he exhausted every option possible to make it happen and never once gave up, even when things got complicated. What really stood out was his professionalism and patience. He always took the time to explain things clearly and kept me informed every step of the way. You can tell he genuinely cares about his clients and takes pride in what he does. Thanks to Mike’s hard work and determination, everything came together perfectly. He made what could’ve been a stressful process feel smooth and manageable. I’m beyond grateful for his help and would recommend him to anyone looking for a loan specialist who truly puts their clients first. If I could give more than 5 stars, I would!"

Asheley Presley

"Everything about this experience was wonderful. Dave is very professional, personable and knowledgeable. I was terrified about having to refinance my house and the headache that it would cause. This ...Everything about this experience was wonderful. Dave is very professional, personable and knowledgeable. I was terrified about having to refinance my house and the headache that it would cause. This whole process was extremely easy because of all the helpful people that I had here. Dave was wonderful throughout the entire process. He always communicated me and help keep me updated On the progress of the loan. He even called to congratulate me on closing! Dave is the perfect example of how customer service should be. I know I would not have gotten my house refinance if it hadn’t been for Dave and Rocket Mortgage. I have told numerous people about my experience with this agency and I will continue to do so. Thanks so much for everything."

Victor Evans

"What can I say about Brittany Wilson? She was literally amazing every step of the way, wether it was helping me with increasing my loan approval or trying to hurry this short time limit for the home ...What can I say about Brittany Wilson? She was literally amazing every step of the way, wether it was helping me with increasing my loan approval or trying to hurry this short time limit for the home purchase. Brittany definitely works harder than the next person and definitely has passion for her job, ensuring I have everything I need to make this buying process as smooth as possible. Buying a home I thought was gonna be hard, tough , and stressful but having someone like Brittany in my corner definitely lifted a lot of weight off my shoulders. Always making sure we were on top of thing. Working as a team and making sure we got everything done that needed to be done. People like Brittany are the reason why my next home purchase in the future will be through Rocket Mortgage. I was very fortunate having someone like her in my corner and couldn’t thank her enough for everything that she did. Brittany rocks, she’s the best and was beyond satisfied with her commitment to helping me with my home purchase."