"She was very kind and a very good listener. She had a good knowledge of the program and explained details very well. Briana was easy to work with, made you feel good about the programs offered and ...She was very kind and a very good listener. She had a good knowledge of the program and explained details very well. Briana was easy to work with, made you feel good about the programs offered and let you work through your decision with out pressure. it was a joy and delight to work with her and I feel I got the best Mortgage Plan for my situation. Thanks , Briana "