Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 21 of 374
Becki Pildner

"Working with Kyle and his team at Rocket Mortgage was by far the most seamless and stressLESS refi we have ever experienced. We found him to be honest, kind and considerate while being extremely ...Working with Kyle and his team at Rocket Mortgage was by far the most seamless and stressLESS refi we have ever experienced. We found him to be honest, kind and considerate while being extremely informative and educational. What he said he would do and when step after step, happened exactly as he had told us. It was so efficiently done that I'm still amazed a week after signing the closing docs (which was only 31 days from start to finish!). We'd work with Kyle and Rocket Mortgage again any time and have NO issues referring him to anyone. We were able to follow the loan progress online any time we wanted and connect with him and his team anytime with questions through our secure portal on Rocket Mortgage. It was such a seamless process that you almost wondered if it was really that easy - but I can assure you it was! The bonus was that we didn't even have to start over with a 30 yr loan...he suggested a 20 yr mortgage which is exactly where were with our original timeline! Overall, our out of pocket savings PER month after this refi is well over $1200 which wasn't something we anticipated. - but we couldn't be happier! Thanks Kyle - we're VERY pleased!"

Amanda Haley

"Brian Ronayne is called a Triple Crown Banker for a reason! As my husband and myself are both veterans of the armed forces we have to be careful about who we choose for our home financing needs. We ...Brian Ronayne is called a Triple Crown Banker for a reason! As my husband and myself are both veterans of the armed forces we have to be careful about who we choose for our home financing needs. We have now refinanced with Brian twice. He knows me well as the no nonsense Itailian Army Veteran wife who knows business. He also knows I am not going to take any chances with our home financing without a good reason. He has never led us astray. Today he helped us refinance our home from 3.5% down to 2.75, thata not it, we will also be skipping 2 months and only be bringing $4.75 to close!!!! That is what I call taking care of our US Veterans! If you want a someone who cares about his clients, choose Brian Ronayne. Thank you Brian! Kindest Regards, Amanda & TJ Haley US Army Veteran & US Air Force Veteran Pearland, TX"

Bissell Smith

"I've worked w/Rocket Mortgage on 3 occasions and all experiences were good. Their underwriters aren't always very accommodating - for instance on this loan I'm selling a house I've been in for 25yrs ...I've worked w/Rocket Mortgage on 3 occasions and all experiences were good. Their underwriters aren't always very accommodating - for instance on this loan I'm selling a house I've been in for 25yrs and buying a 2nd condo next door to my condo in Ft Worth (to give me extra space). The two units are right next door to each other, but the underwriters wouldn't believe this wasn't investment property. So they upped my rate some. It wasn't enough to drop the whole thing, but this is the 2nd time this has occurred. I have another condo in Dallas that I purchased for my Daughter/Son going to SMU....it was an 8yr period of time. They valued this as investment property once again - even though my family is living there. The support people are very good and thorough...they need to educate their underwriters. "

Edna Huhn

"TARA I HAD BEFORE. I LOOKED UP MY LAST REFINANCING AND WAS HAPPY I FOUND HER. SHE WAS ON TOP OF ALL THAT NEEDED TO BE DONE BY HER IN MY REFINANCING IN DECEMBER. SHE KEPT ME INFORMED OF WHAT WAS ...TARA I HAD BEFORE. I LOOKED UP MY LAST REFINANCING AND WAS HAPPY I FOUND HER. SHE WAS ON TOP OF ALL THAT NEEDED TO BE DONE BY HER IN MY REFINANCING IN DECEMBER. SHE KEPT ME INFORMED OF WHAT WAS HAPPENING ON MY ACCOUNT. SHE WAS PROFESSIONAL AT HER INVOLVEMENT FOR MY REFINANCING. SHE ANSWERED ALL MY QUESTIONS. I CAN UNDERSTAND WHY SHE HAS BEEN AWARDED THE PRESIDENTS CLUB AWARD YEAR AFTER YEAR. I WOULD NOT HAVE WENT THROUGH Rocket Mortgage IF I WASN'T ABLE TO HAVE HER REPRESENT ME. I APPRECIATED ALL HER WORK. THE OVERALL EXPERIENCE WAS EXCELLENT. THANK YOU VERY MUCH TARA. NOW FOR THE REST OF THE TEAM, MELINDA I ENJOYED WORKING WITH. SHE DID A LOT OF THE FINANCIAL END OF THINGS. SOURCE TITLE WAS NOT THE GREATEST TO DEAL WITH WHICH I AM SORRY TO SAY. TO MANY PEOPLE INVOLVED. TO MANY FORMS TO SIGN PLUS MISSED A FEW SO THEY HAD TO COME BACK TO MY HOME FOR ME TO SIGN THEM. ALSO, JUST LAST WEEK THEY SENT ME A COMPLETED DEED OF TRUST AND SAID EVERYTHING WAS FINISHED AND RECORDED AND TO KEEP THOSE RECORDS. THEN 2 DAYS LATER I GET TE SAME THING AND THEY WANTED ME TO SIGN WHERE THEY HAVE MARKED AND SEND IT BACK. THE NEXT DAY I GOT A CALL FROM POWELL SAYING EVERYTHING IS OK. SO I NEED TO KNOW IF THE COPY OF THE DEED OF TRUST IS RECORDED IN THE COURTHOUSE AND IF I CAN THROW THE UPS COPY OUT. I AM CONFUSED ON THIS ONE SO PLEASE CLARIFY AND GET BACK TO ME ON EMAIL - ORANGES1943@GMAIL.COM. THANKS TARA/MELINDA. HAVE A GOOD YEAR WITH Rocket MortgageS LOANS. BLESSINGS, EDNA "TEDDI "HUHN"

Charles Johnson

"Of the 12 mortgage lenders that I have spoken to regarding my mortgage, not one of them showed the level of excellence, industry knowledge and strategic thinking that Sheree displayed. Without ...Of the 12 mortgage lenders that I have spoken to regarding my mortgage, not one of them showed the level of excellence, industry knowledge and strategic thinking that Sheree displayed. Without hesitation, she delivered a solution for me that allowed me to increase my credit score. She is a unicorn (both magical and rare). I am excited that Rocket Mortgage has such a phenomenal leader and strategist saving individuals like myself. I say all of this because I started a software company and used my credit cards to cover my patent costs (legal fees are ridiculous). Without her expertise and consultancy, I do not see how I would be able to get my company and credit back on track. Thank you immensely for being my superhero, Sheree!"

John Barber

"I was looking to refinance my primary residence, but using a conventional bank required all interactions to take place during normal business hours. As a matter of convenience I though I'd try Rocket ...I was looking to refinance my primary residence, but using a conventional bank required all interactions to take place during normal business hours. As a matter of convenience I though I'd try Rocket Mortgage and complete the application process on-line. I did this and Adam Orley was assigned my application. After speaking with Adam the first time I knew my mortgage refi was in good hands. My application was a complicated one because I had recently retired and have multiple rental properties, therefore navigating income verification was complicated, as I knew it would be. Adam was there every step of the way and we even communicated via: text message well after normal office hours. I have never personally met Adam, but can tell he is a man of integrity and ethics. I couldn't be happier with the outcome from A to Z and Adam is already evaluating some of my other loans for a better rate. A+++ to Adam Orley & Saad Saad (Another Rocket Mortgage Expert who assisted) and Rocket Mortgage for a job well done! I am an extremely satisfied customer! Best, John Barber"

Adam Galarza

"Working with Alyson for a second time on my mortgage refinance was an absolute privilege—and once again, she exceeded every expectation. From the very beginning, Alyson demonstrated an incredible ...Working with Alyson for a second time on my mortgage refinance was an absolute privilege—and once again, she exceeded every expectation. From the very beginning, Alyson demonstrated an incredible level of attention to detail, ensuring that every step of the process was handled with care, clarity, and precision. What truly sets her apart, though, is who she is as a person. She is not only knowledgeable and professional, but genuinely kind, patient, and deeply attentive. What I appreciated most this time around was how much she taught me throughout the process. Alyson didn’t just guide me—she empowered me. She took the time to explain the ins and outs of mortgage lending in a clear, thoughtful, and never overwhelming way. Because of her, I walked away not only with a successful refinance but with a much deeper understanding and confidence in my financial decisions. I also truly valued her flexibility in communication. Whether through email, phone calls, or text messages, Alyson met me where I was. That level of accessibility made the entire process more efficient, responsive, and stress-free—something that made a huge difference during such an important financial decision. She listened closely to my needs, answered every question thoroughly, and approached everything with honesty and transparency. At every step, I felt supported and confident knowing she truly had my best interests at heart. Alyson goes far beyond what is expected—she brings both expertise and heart into her work, and that combination makes all the difference. I am incredibly grateful for her guidance and would wholeheartedly recommend her to anyone looking for a seamless, trustworthy, and empowering mortgage experience. Thank you, Alyson, for going above and beyond—again."

Chris O'Leary

"Wingyee was extremely well versed in the refinance process. I am a US Military veteran and Wingyee guided me through the VA streamlined refinance process and just seemed to know everything about it ...Wingyee was extremely well versed in the refinance process. I am a US Military veteran and Wingyee guided me through the VA streamlined refinance process and just seemed to know everything about it and answered all of my questions and responded quickly when I had additional questions after the process had already started. She knew exactly what documents I would need and where to send them and was extremely thorough the entire thing. He willingness to explain the details inspired confidence. I cannot say enough positive things about her."

David Yang

"I was looking to refinance with my current company but after they put me on hold for 15 min I decided to apply online via Rocket Mortgage/Rocket Mortgage. Tyler called me back on another line ...I was looking to refinance with my current company but after they put me on hold for 15 min I decided to apply online via Rocket Mortgage/Rocket Mortgage. Tyler called me back on another line immediately and while still on hold with the other company he had already started my loan process with our qualifications. When it initially looked like what we wanted was not possible (lower rate, no PMI) Tyler refused to give up and got us a great deal that took advantage of the market conditions. Rocket Mortgage/Rocket's online mortgage and closing process was excellent as usual and even with the COVID outbreak we just had a no-contact closing process that was as great virtually as in-person. All of our loans are now with Rocket Mortgage and Rocket."

Chris Childers

"First of all. My overall experience with using Rocket Mortgage was excellent. This is beaus of the individuals that I communicated with and helped me with my process. Justin was one of those ...First of all. My overall experience with using Rocket Mortgage was excellent. This is beaus of the individuals that I communicated with and helped me with my process. Justin was one of those individuals during my last 2-3 weeks before closing. The issues we ran into. He explained them and told me exactly what information I needed and what they were wanting. His explanation was clear, concise and not derogatory. He made one of the most stressful times in someone’s life easy and even enjoyable. By the time we were ready to close. We had all of the documents and everything ready 2 weeks prior. This removed any anxiety and reassured a successful closing. I recommend having Justing as a contact on any closings that come along to finalize and help work the process. Everything is greatly appreciated and and many thanks to Justin Gumola."