Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 114 of 373
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"Huge Thanks to Brett Hergenrother at Rocket Mortgage! I can’t say enough good things about Brett! I’m not an easy customer — I was super needy and would text in a panic whenever I worried about ...Huge Thanks to Brett Hergenrother at Rocket Mortgage! I can’t say enough good things about Brett! I’m not an easy customer — I was super needy and would text in a panic whenever I worried about something in the mortgage process 😅. Brett never made me feel like a bother. He always responded quickly, calmly, and kindly, no matter what time or how many questions I had. He walked me through every step, explained things in a way that made sense, and honestly made the entire home-buying process so much less stressful. You can tell he really cares about his clients and wants things to go smoothly for them. If you’re buying a home and want someone patient, professional, and genuinely kind, Brett is your guy. I’m so grateful he was my loan officer — he made what could’ve been a nerve-wracking process actually feel easy!"

Stacey Givens

"Scheduled to close in less than two weeks and the experience has been fantastic! Prior to reaching out to Ashley I had been working with another banker for over two months and getting information was ...Scheduled to close in less than two weeks and the experience has been fantastic! Prior to reaching out to Ashley I had been working with another banker for over two months and getting information was painful. Within 24 hours Ashley was able to provide me with a substantially better estimate and got the ball rolling almost immediately. She actually listened to what I wanted and provided me with three options that could work for my family. Ashley was always available to take my calls and would call me back almost immediately if I had to leave a message. I've been through a couple of closings and none of them have gone as smoothly as this one. Two and a half weeks after first speaking with Ashley and everything has been submitted and approved. Did I mention that I am also paying substantially less in fees and MI then what was quoted to me by other lenders? Thank you Ashley for caring about me and my family! We can't wait to move into our new home."

Rick McLaughlin

"When the mortgage loan rates dropped, I began shopping for a refinance for my home loan. I had made contact with a few mortgage companies, including Rocket Mortgage. I had not found a product that ...When the mortgage loan rates dropped, I began shopping for a refinance for my home loan. I had made contact with a few mortgage companies, including Rocket Mortgage. I had not found a product that met my needs and that I was comfortable with. David contacted me and came up with a few different solutions that had not been offered by others I had been in contact with. One of the solutions David offered met my particular needs perfectly. During the entire process of applying through approval of the mortgage loan, David was helpful, professional and readily available if I had any questions. Easiest home mortgage process I have ever been involved in."

Jim Levesque
Jim Levesque

Jim Levesque

Rocket Mortgage Sales
34 Reviews
Tommy Taylor

"Appreciate the professionalism, patience and exceptional service provided by Rocket Mortgage’s representative, Jim Levesque. From beginning to the very end when we closed and signed our documents, ...Appreciate the professionalism, patience and exceptional service provided by Rocket Mortgage’s representative, Jim Levesque. From beginning to the very end when we closed and signed our documents, Jim was able to guide us all along. We are now realizing how much paperwork is required now a days just to acquire a new loan. If Jim was not guiding us through the process, we would have walked away, but we made it through to the final step, and signed off on our loan. We really appreciate the help we received from Jim, so if you are thinking about getting a loan, we highly recommend you contact Rocket Mortgage and ask for Jim Levesque. He will help you with everything. Rocket Mortgage you should be proud to have placed on your team Jim, because he knows how to accomplish the job!"

lakyn sattison

"Carter’s efficiency and proactive approach was evident when the house transaction went so smoothly. If you’re looking for a mortgage loan officer who delivers outstanding service, he is the one! The...Carter’s efficiency and proactive approach was evident when the house transaction went so smoothly. If you’re looking for a mortgage loan officer who delivers outstanding service, he is the one! The entire team at Rocket Mortgage worked diligently to ensure a quick and effective buying experience. From working with the realtor, negotiating the asking price to handling paperwork, everything was streamlined. I would gladly recommend Carter to potential customers looking for a transparent and trusting relationship with their mortgage lender. Working with Carter was an absolute pleasure! His knowledgeable insights into the real estate market and loan process gave me a confidence in my investment."

Darrell Meade
Darrell Meade

Darrell Meade

Rocket Mortgage Sales
34 Reviews
Chris Marsocci

"When I first contacted Darrell I wasn't ready to go forward, waiting for the rates to come down. When I called him back 2-3 months later he remembered me and our conversation., Then I told him I was ...When I first contacted Darrell I wasn't ready to go forward, waiting for the rates to come down. When I called him back 2-3 months later he remembered me and our conversation., Then I told him I was leaving the country for a month and really wanted to close before leaving, less than 30 days away. We locked the rate, started the process and he had us signing loan docs 2 days before leaving. Stayed right on top of everything from the beginning to the end. Top notch service and always on the ball, never missed a beat. I also have to say that 1 or 2 times he told me he would "get back to me later today" because he had to attend his child's sporting event. As a parent of grown children that have already flown the coop I had to appreciate his commitment to family. And by the way, he did get back to later that day! I will definitely recommend him and Rocket to family and friends. I'll close by saying I've worked in real estate for 35 years and not very often did I find people on his end of the transaction that handle business so well."

Ben Segaloff
Ben Segaloff

Ben Segaloff

Rocket Mortgage Sales
34 Reviews
Margo Autry

"There is no other Lender to compare to Benjamin Segaloff! he is by far, the smartest most responsive professional knowledgeable and honest lender I've ever worked with. I've come to understand there ...There is no other Lender to compare to Benjamin Segaloff! he is by far, the smartest most responsive professional knowledgeable and honest lender I've ever worked with. I've come to understand there really is no comparison to any other lending institution, and definitely no Loan Officer that works harder for his clients than Ben does. He is passionate and understanding, patient and professional, but his personal touch and willingness to spend as much time as it takes is what really endures him to clients. Every single client I've ever referred to Ben has been handled with the Atmos care and I know when I hand a client off to Ben, they will be well taken care of and they are extremely important, no matter what their purchase price or situation. Clients often remarked to me about how enjoyable he is to speak with and they enjoy his sense of humor! The communication that Ben provides is on the far extreme of great. I feel like I have a solid good partner with Benjamin and I Brearly have the opportunity to work with any other lender because I know that anything that comes my way Ben can handle. he is extremely patient in his understanding and often times I shoot a text to him just to ask a question and he responds to me immediately. It's remarkable that he is available seven days or nights a week and often times buyers comment to me that they feel they were His only client because of the tension he provides . The Rocket way IS Ben's way and I choose Ben every time! Thank you for EVERYTHING!! You are superior to all the others! Looking very forward to closing more transactions in 2025!"

Joshua Utter
Joshua Utter

Joshua Utter

Rocket Mortgage Sales
34 Reviews
Landon Nguyen

"SIX STAR REVIEW: If we could give Josh six stars we would. Perhaps RM will consider giving him a raise and/or a promotion! :) This is our third house that we've bought now and Josh has been the best ...SIX STAR REVIEW: If we could give Josh six stars we would. Perhaps RM will consider giving him a raise and/or a promotion! :) This is our third house that we've bought now and Josh has been the best lender we've ever worked with. We originally were going with a different lender, but Josh was able to save us more money so we switched at the last minute and because we'd rather work with someone more attentive and personable. The process was beyond smooth, fast and efficient. He's also one of the nicest, friendliest and most knowledgeable agent we've ever worked with. Thank for making this home buying experience beyond memorable. If you're buying a home, hope you get Josh! It will make all the difference in your home buying experience."

Beth Michelle

"Kristine is our favorite banker of all the financial institutions we've used. Our local agents did wonderful jobs as well, however, Kristene, was like no other! She far surpasses them all. We will ...Kristine is our favorite banker of all the financial institutions we've used. Our local agents did wonderful jobs as well, however, Kristene, was like no other! She far surpasses them all. We will always use her for our endeavors. I would venture and guess she's probably one of your companies most valuable assets. George and I love having Kristene on our team. We value her knowledge and the experi support we've had with her. She is awesome and we will use her everytime we find beautiful properties to purchase. Many, many thanks to you Kristene, I hope the banking industry models there services after you. What an awesome experience! Thank you for everything!!! Yes I will be recommending Kristene to our friends and family. I can't say enough so I'll stop myself now. Wonderful job girl!!!"

Dan Williams
Dan Williams

Dan Williams

Rocket Mortgage Sales
34 Reviews
Chris Contreras

"I had a great experience working with Dan on my . The entire process was incredibly fast, smooth, and easy from start to finish. Dan communicated clearly every step of the way, always keeping me ...I had a great experience working with Dan on my . The entire process was incredibly fast, smooth, and easy from start to finish. Dan communicated clearly every step of the way, always keeping me informed and answering any questions I had promptly. His professionalism and responsiveness made what can sometimes be a stressful process feel simple and hassle-free. I would definitely recommend Dan to anyone looking for a knowledgeable and reliable mortgage professional."