Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 125 of 397
Mitch Shaw
Mitch Shaw

Mitch Shaw
Rocket Mortgage Sales
30 Reviews
Chibi Reviewer

"Mitch has went above and beyond to make sure my mortgage loan got approved and eventually reached the closing stage. He was non-stop on top of everything that needed to be done and always called back ...Mitch has went above and beyond to make sure my mortgage loan got approved and eventually reached the closing stage. He was non-stop on top of everything that needed to be done and always called back willing to help with any situation that was even outside of what he normally does. To put it bluntly Mitch deserves a raise for how hard he works for Rocket Mortgage. From the very beginning he always helped and gave solutions to fix any issues that arised. If someone from corporate read this, it would be a great loss to your company if he no longer worked there. If I ever work with Rocket Mortgage for a loan again, I will try and instantly request for Mitch. He really was just that good. Anyways thank you Mitch if you're reading this. You've been wonderful and extremely helpful. If we never speak again, I want you to know you helped me out big time. Have a blessed day."

Tina Tuzzolino
Tina Tuzzolino

Tina Tuzzolino
Rocket Mortgage Sales
30 Reviews
Kimberly Mattison

"I am still amazed that Alyson Phan remembered me after more than three years — and even remembered my birthday! Although she was no longer in the role that could assist with my mortgage needs, she ...I am still amazed that Alyson Phan remembered me after more than three years — and even remembered my birthday! Although she was no longer in the role that could assist with my mortgage needs, she immediately connected me with Tina Tuzzolino, and I’m so grateful she did. Tina was absolutely incredible. She walked me through the entire mortgage process from start to finish and never once made me feel alone in it. I called her a few times in a panic, and every single time she calmed me down, laid out the facts, and gave me clear options. She listens, she cares, and she shows up — she always answers the phone, and if she can’t, she sends a quick text letting me know when she’ll call back. I could genuinely tell she cared about making sure I made it to closing. Long story short: she got me there… AND I DID! 🎉 Tina was truly wonderful, and I highly recommend her to anyone looking for someone knowledgeable, supportive, and dedicated to your success."

Melissa Vasilev
Melissa Vasilev

Melissa Vasilev
Rocket Mortgage Sales
30 Reviews
Blaine Dunlap

"OH Boy. I found a house and now I need a loan. When I called Rocket I was immediately put in touch with Melissa. In the first phone call she gathered enough information to assure me I could get a ...OH Boy. I found a house and now I need a loan. When I called Rocket I was immediately put in touch with Melissa. In the first phone call she gathered enough information to assure me I could get a loan. I called several other loan folks. I'm sure they had successful careers in the used car business, but that approach didn't work for me. This house turned into a nine-way bidding war. She was able to give me not a prequalification, but a preapproval letter. I didn't get this house. It was three months before I found another. In that time, I was bombarded with calls from other lenders. Melissa kept in touch but in a friendly, infrequent and reassuring way. When I found the next house, it was perfect for me. I only called one person, and she got busy. In a matter of days, she had all of the heavy lifting done for this loan. We all know getting a loan is a paper chase. We made a good team and when she needed docs, I got it done right now because I was on a team. It wasn't a demand or order from High On. My loan was a small one. After we would talk, I hoped she would find a rich techie buying a million-dollar house. How could she spend such patient time with me? When I look back at buying this house, my thoughts will not be how I found it, how glad I was to get it, it will be how my friend Melissa pushed this through and got it done. Thank You My Friend."

Ray Youkhana
Ray Youkhana

Ray Youkhana
Rocket Mortgage Sales
30 Reviews
Lindsay McVey

"Ray went above and beyond on my refinance. I am so thankful to have had his assistance, knowledge and customer service skills at my disposal. Any questions I had, he answered and if he didn't know ...Ray went above and beyond on my refinance. I am so thankful to have had his assistance, knowledge and customer service skills at my disposal. Any questions I had, he answered and if he didn't know the answer, he was quick to get assistance and reply back to me quickly. His sense of urgency was right on point and I couldn't have asked for a better person to have worked with on my refi than Ray. THANK YOU RAY!!!"

Terry Balkcom
Terry Balkcom

Terry Balkcom
Rocket Mortgage Sales
29 Reviews

"Terry did an awesome job for me. My situation was a little out of the norm, Terry took the time to listen and worked the numbers out and laid them out into a plan so that in 9 years I will have the ...Terry did an awesome job for me. My situation was a little out of the norm, Terry took the time to listen and worked the numbers out and laid them out into a plan so that in 9 years I will have the house paid off and I will be free to retire with internal peace knowing that I had a great plan and a backup if I need it. It is so refreshing to see someone take ownership of their job and certainly appear that the joy he gets from his job is the satisfaction that someone has a new place in home ownership be it thru 1st time home buying, 2nd time or refinancing. Thanks Terry for walking me thru and also answering those last minute rate questions."

Emily Binkley
Emily Binkley

Emily Binkley
Rocket Mortgage Sales
29 Reviews
Matt Smith

"From the first phone call with Emily after I had inquired about refinance till the very last pen stroke was a great experience. She initially answered all of my questions gave me the advice I was ...From the first phone call with Emily after I had inquired about refinance till the very last pen stroke was a great experience. She initially answered all of my questions gave me the advice I was looking for and due to some upcoming work situations she stayed late And followed through with paperwork we needed to sign even though my availability didn’t match with her’s. She is absolutely wonderful at what she does and I feel like I would not have refinanced at this time had it not been for her help"

Darryl Brown
Darryl Brown

Darryl Brown
Rocket Mortgage Sales
29 Reviews
Donny de Leon

"Subject: Outstanding Service from Mr. Darryl Brown at Rocket Mortgage I am writing to express my sincerest appreciation for the exceptional service provided by Mr. Darryl Brown, Loan Specialist at ...Subject: Outstanding Service from Mr. Darryl Brown at Rocket Mortgage I am writing to express my sincerest appreciation for the exceptional service provided by Mr. Darryl Brown, Loan Specialist at Rocket Mortgage. From our very first conversation, Darryl exemplified what it means to be a true professional in the financial industry. He took the time to listen to our concerns with genuine kindness and empathy. After experiencing significant frustration with Chase Bank regarding our home equity loan application, my husband and I found ourselves in a challenging position. Chase had strung us along for far too long, and their delays left us with pressing time constraints due to an upcoming home project and overseas travel. When I reached out to Darryl and explained our predicament, he immediately understood the urgency of our needs. He assured us that he would place an urgent request for our loan, acknowledging our status as current customers of Rocket Mortgage. I am thrilled to report that Darryl delivered on his promise. In less than a week, we are set to close on our loan this coming Monday. The contrast between our experience at Rocket Mortgage and our previous experience with Chase Bank is truly remarkable. We could not be happier with the service we received from Darryl. His professionalism, patience, and commitment to excellent customer service made a world of difference during this process. Thank you, Mr. Darryl Brown, for your outstanding support. We are incredibly grateful for your help and highly recommend your services to anyone in need of a loan specialist. Warm regards, Donny M De Leon David E Swanson"

Lynn Doyle
Lynn Doyle

Lynn Doyle
Rocket Mortgage Sales
29 Reviews
Tanaka Knight

"Lynn Doyle at Rocket Mortgage is an absolute rockstar! From start to finish, she made my home buying experience seamless. Lynn stayed on top of every detail, ensuring nothing fell through the cracks ...Lynn Doyle at Rocket Mortgage is an absolute rockstar! From start to finish, she made my home buying experience seamless. Lynn stayed on top of every detail, ensuring nothing fell through the cracks during what could have been a stressful transition. What impressed me most was her responsiveness—she was always available when I had questions and kept me informed throughout the entire process. Lynn worked diligently to secure me a great rate, and her deep knowledge of all available products meant I felt confident I was getting the best option for my situation. I did my homework and shopped around before choosing Rocket Mortgage, and I’m so glad I did. Lynn exceeded every expectation. I couldn’t be happier with my purchase, and honestly, I wouldn’t change a single thing about the experience. If you’re looking for a loan officer who truly goes above and beyond, Lynn Doyle is the one to work with. Highly recommended!"

Bill Eldirani
Bill Eldirani

Bill Eldirani
Rocket Mortgage Sales
29 Reviews
Janier Caban

"When I decided to sell my house, I was working with another lender to close on another property in two weeks. As I was dissatisfied with them, I called Rocket Mortgage, who held the mortgage on my ...When I decided to sell my house, I was working with another lender to close on another property in two weeks. As I was dissatisfied with them, I called Rocket Mortgage, who held the mortgage on my former property and spoke with Bill Eldirani. I explained my concerns with him, and he assured me that we can close in two weeks and developed a portal on their website that showed me what I needed to submit. Throughout the whole process, Bill was available to answer any questions I had and to push the application forward. I was so relieved that Bill was a man of his words and we closed on my new property within the two weeks. He was able to get me some additional credits I did not know I was eligible for! Lesson learned: I should have called Rocket Mortgage at the beginning of the process!"

Ryan Ferguson
Ryan Ferguson

Ryan Ferguson
Rocket Mortgage Sales
29 Reviews
Laurie Spengler

"Ryan was unbelievably responsive - by phone and email. He answered questions, offered suggestions, and gave reliable, professional support throughout the process. Even after our file was transferred ...Ryan was unbelievably responsive - by phone and email. He answered questions, offered suggestions, and gave reliable, professional support throughout the process. Even after our file was transferred to another colleague, Ryan remained available, accessible and responsive. He knows what he is doing and also appreciates how important the mortgage process is to the client. Great experience. Thank you, Ryan."