Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 125 of 360
Jessye Head

"Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all ...Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all options available. The process with Rocket Mortgage was the BEST I’ve ever been involved, we closed BEFORE the actual closing date. Service was AWESOME and so was Donnie’s professionalism and attention to details. I definitely recommend that you contact Rocket Mortgage, and ask for Donnie K. to assist you!!"

Shane Keeler
Shane Keeler

Shane Keeler

Rocket Mortgage Sales
28 Reviews
Fatima Al

"I’m thrilled to share my appreciation for my leader at Rocket Mortgage, who has been an exceptional guide and support throughout my journey. No matter the time—be it late at night or on weekends—he is...I’m thrilled to share my appreciation for my leader at Rocket Mortgage, who has been an exceptional guide and support throughout my journey. No matter the time—be it late at night or on weekends—he is always there to lend a helping hand. His dedication to his work and his commitment to my success are truly commendable. What sets him apart is his ability to provide clear, actionable feedback that truly makes a difference. His insights are not just helpful but empowering, allowing me to move forward with confidence and clarity. His unwavering support and expertise have significantly impacted my business, and I am incredibly grateful for his leadership. Thank you for being such a fantastic leader and for always being available to help, no matter when or where. Your guidance has been invaluable, and I’m fortunate to have you in my corner."

Yashica Preston

"I had an absolutely outstanding experience working with my refinance representative. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to ...I had an absolutely outstanding experience working with my refinance representative. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to clearly explain every step of the process, answered all of my questions with patience, and made what could have been a stressful experience feel smooth and manageable. Their attention to detail and commitment to finding the best possible options for my situation truly set them apart. I always felt like a priority, and their communication was consistent and transparent throughout. If you’re looking for someone who is trustworthy, efficient, and genuinely cares about their clients, I highly recommend this refinance representative. I couldn’t be more pleased with the service I received! Johnny you ROCK!!!!"

Brian Leach
Brian Leach

Brian Leach

Rocket Mortgage Sales
28 Reviews
Wilhelmina Picard

"We enjoyed working with Brian, and his exceptional service truly stood out. From the start, he was incredibly friendly and took the time to get to know us and our goals. He asked thoughtful questions ...We enjoyed working with Brian, and his exceptional service truly stood out. From the start, he was incredibly friendly and took the time to get to know us and our goals. He asked thoughtful questions that helped us think through the process, ensuring we had all the information needed to make the best decision. Brian was responsive to our questions and concerns throughout our interactions, providing clear and helpful insights. Although we ultimately decided not to move forward with a refinance at this time, this decision was purely based on our financial situation and had nothing to do with Brian’s outstanding service. We greatly appreciate his guidance and professionalism, and when the time is right, we will reach out to Brian directly. Highly recommend!"

Franco Muniz
Franco Muniz

Franco Muniz

Rocket Mortgage Sales
28 Reviews
Courtland Kelly

"I had a great interaction with Franco - he helped me search for the right product for my needs, even if that wasn't with him. He was very patient and gave me a lot of important information. I could ...I had a great interaction with Franco - he helped me search for the right product for my needs, even if that wasn't with him. He was very patient and gave me a lot of important information. I could tell he really wanted me to succeed and get the right loan for my needs. One of the best interactions I've had with a mortgage specialist."

Nik Nikprelaj
Nik Nikprelaj

Nik Nikprelaj

Rocket Mortgage Sales
28 Reviews
Stephen Lew

"Nik - from the moment we chatted - it became a friendship and connection - with sports and food - and forgot I was applying for a mortgage - Nik is super friendly and helpful and courteous- and ...Nik - from the moment we chatted - it became a friendship and connection - with sports and food - and forgot I was applying for a mortgage - Nik is super friendly and helpful and courteous- and explains every step of the way- he really is here 24/7 and was super helpful even at closing- which he didn’t even have too be on the phone for assistance- thsi was my first time trying rocket mortgage and now it will be my only way to apply for mortgage when buying - thank you Nik For helping every step of the way!! Miss chatting with u now that the housing process is over !"

Mike Nordby
Mike Nordby

Mike Nordby

Rocket Mortgage Sales
28 Reviews
Kayla Cross

"There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know ...There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know that the next 7 months would bring a lot of complexity and tears shed and severe frustration. At no time whatsoever did Mike lose his cool or professional aspect. He did all that he could in his power to get me my home. We have a closing date ready to come very soon. This would not be possible whatsoever without his help! His rating is certainly 12 stars out of 10; 5 starts does not even do justice."

Brian Paul
Brian Paul

Brian Paul

Rocket Mortgage Sales
28 Reviews
Rahul Gupta

"I worked with Brian to refinance my home, and it was a great experience. I found Brian to be thorough, professional, and extremely communicative throughout the process, routinely calling to follow-up ...I worked with Brian to refinance my home, and it was a great experience. I found Brian to be thorough, professional, and extremely communicative throughout the process, routinely calling to follow-up on paperwork and let me know the status of my refi. The whole process was very low-stress, and Rocket Mortgage's online portal for paperwork management is by far the best one I personally have seen. Thanks, Brian! This was a great experience."

Catherine Odonnell

"Hi I want to say that Anthony Payette has been very instrumental in making efforts for my husband and I to refinance our home. I called Anthony after hours and he replied or answered to my call. This ...Hi I want to say that Anthony Payette has been very instrumental in making efforts for my husband and I to refinance our home. I called Anthony after hours and he replied or answered to my call. This encouraged me much. I called Anthony one time only to hear that he was on vacation and he still took time to attend to me. At times I could not understand which papers were needed for me to submit and Anthony was very patient with me as he explained to me what was needed. This makes me recommend him highly for promotion. God bless you Anthony. Anthony is an awesome man who loves his job and really loves to serve his clients to satisfaction."

Hugh Pham
Hugh Pham

Hugh Pham

Rocket Mortgage Sales
28 Reviews
Angel Montesino

"Hugh was great! The Underwriters on the other hand were pathetic. You guys seem to just hire anyone off the street with no experience. Instead of spending money on Super Bowl Ads maybe spend some ...Hugh was great! The Underwriters on the other hand were pathetic. You guys seem to just hire anyone off the street with no experience. Instead of spending money on Super Bowl Ads maybe spend some money on people whom know what they’re doing. I was supposed to close on 02/26 but didn’t close until 3/3. As someone who has a job that I’m held to a higher standard, I planned ahead and made sure I had days off to be able to move in and do things that needed to be done. But since we closed late I was left scrambling to figure everything out. I’ll never recommend Rocket Mortgage to anyone and I deal with hundreds of people on a daily basis and I’ll make sure they stay clear of this company. If I didn’t ruffle some feathers at the end of this process nothing would’ve been done to close even somewhat on time.Now send me a survey about Kim Keezer because she’s getting the stars which she deserves which is 0. She loved to come up with excuses for the underwriters and was very belittling. But Hugh I hope you find a better company that values you, and your expertise. You deserve a better workplace that is better equipped. Thanks for everything."