Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 186 of 397
Jose lainez

"Chelsea knows her trade, therefore; able to make the process easy, always on top of her commitments and hard worker, it seems she is all over the map and all types of hours to assist, commendable!! ...Chelsea knows her trade, therefore; able to make the process easy, always on top of her commitments and hard worker, it seems she is all over the map and all types of hours to assist, commendable!! Thank you so much for your great assistance!!!"

Kim Williams
Kim Williams

Kim Williams

Rocket Mortgage Sales
12 Reviews
Pamela Iarussi

"On May 25th I gave Rocket Loans a call about a 2nd mortgage on my primary home. I was connected with Kim Williams who immediately got to work running the numbers and within the hour gave me an idea of...On May 25th I gave Rocket Loans a call about a 2nd mortgage on my primary home. I was connected with Kim Williams who immediately got to work running the numbers and within the hour gave me an idea of what I could borrow and how much my payment would be. We started the application that evening and here we are closing tomorrow on June 10th! I couldn’t be happier with the outstanding customer service provided by Kim. She was extremely knowledgeable, respectful of my time, and responsive to all of my questions in a timely fashion. She communicated with me every step of the way and went above and beyond to make the process so much easier. I highly recommend Kim and Rocket Loans for all of your mortgage and refinancing needs!"

Joanna McKay

"Gina is the BEST!! I instantly connected with her on the phone. She felt like a long lost friend and truthfully, I’m sad not being able to talk to her so much. Not only was she personable, she was so ...Gina is the BEST!! I instantly connected with her on the phone. She felt like a long lost friend and truthfully, I’m sad not being able to talk to her so much. Not only was she personable, she was so professional with each and every part of our process. She was caring and compassionate and incredibly helpful. Every conversation was perfect and she actually made this process so much more exciting than I would think it would be. Gina is for sure a true asset to Rocket Mortgage!! (Now can you transfer her to Florida so we can be friends in real life?? LOL)."

Danny Youmara

"Working with Julian, a senior banker at Rocket Mortgage, was an absolute pleasure. Right from the start, I could tell he knew his stuff and was really professional. He took the time to explain all the...Working with Julian, a senior banker at Rocket Mortgage, was an absolute pleasure. Right from the start, I could tell he knew his stuff and was really professional. He took the time to explain all the mortgage rules and regulations in a way that made sense, so I always felt like I knew what was going on. What's really cool about Julian is how much he cares about his clients. He went out of his way to find mortgage options that were just right for me and my financial situation. He paid attention to all the small details and kept me in the loop, which made the whole process super easy and stress-free. And the best part? I never felt like I was just another customer to him. He treated me like a real person and showed genuine care and respect. Julian isn't just smart about mortgages – he's also a great listener and really patient with all the questions I had. His friendly and positive attitude made talking to him a breeze. You can tell he wants to build relationships that last, and that's something I really appreciate. That’s why I posting my experience here, so that other people can see the quality of character and professionalism. In the busy world of banking and finding the right organization to trust with your financial needs, Julian's ability to be an expert while also being down-to-earth is really special. I'm really thankful for his help through the whole mortgage process, and I totally recommend him to anyone who wants a senior banker that goes above and beyond to make things amazing. With Julian on your side, navigating the mortgage world feels way less complicated and a lot more comfortable. A rarity in this day and age!"

Dan Minella

"I’m happy to recommend Caleb Anderson at Rocket Mortgage. Caleb is extremely knowledgeable, responsive, and easy to work with, which makes the mortgage process feel far less stressful than it normally...I’m happy to recommend Caleb Anderson at Rocket Mortgage. Caleb is extremely knowledgeable, responsive, and easy to work with, which makes the mortgage process feel far less stressful than it normally is. He takes the time to explain options clearly, answers questions quickly, and makes sure you understand what makes the most sense for your specific situation rather than pushing a one size fits all solution. What really stands out about Caleb is his professionalism and follow through. He stays on top of every detail, communicates proactively, and keeps things moving so there are no surprises along the way. Whether you are buying a home, refinancing, or just exploring your options, Caleb is someone you can trust to give honest guidance and strong service from start to finish. I would confidently refer him to friends, family, or colleagues looking for a great mortgage partner."

Alex Aoun
Alex Aoun

Alex Aoun

Rocket Mortgage Sales
11 Reviews
Renee Gray

"At my worst/lowest moment in this home buying process, I was sitting in my car in a parking lot in despair trying to decide what to do. A relative drives up & I tell her my problem. She asked me why ...At my worst/lowest moment in this home buying process, I was sitting in my car in a parking lot in despair trying to decide what to do. A relative drives up & I tell her my problem. She asked me why I hadn't tried Rocket Mortgage. I told her I didn't know anything about buying a home & that I felt like I was being taken advantage of. She grabbed her phone and called Alex. She gave him a brief explanation, handed the phone to me and within MINUTES I was provided with a pre-approval. I was overwhelmed w/gratitude and cried like a baby. Before the end of the day, Alex walked me through accessing & providing all documentation needed to possibly close on the home of my dreams. Alex was extremely knowledgeable, grounded, patient & personable. I trusted him instantly. He went above & beyond in ways I've never experienced. THANK YOU× INFINITY! Rocket Mortgage ROCKS!!"

Lorina Banci
Lorina Banci

Lorina Banci

Rocket Mortgage Sales
11 Reviews
Richard Gordineer III

"In response to the current pressures of "BIDEN/KAMALANOMICS" on Sept 3 2024 I contacted Rocket Mortgage to attempt to lower my mortgage payment reduced by $50 a month by having the mortgage ...In response to the current pressures of "BIDEN/KAMALANOMICS" on Sept 3 2024 I contacted Rocket Mortgage to attempt to lower my mortgage payment reduced by $50 a month by having the mortgage insurance portion removed. I was put in touch with Lorina and after she listened to my concerns she asked if I minded if she put me on a brief hold because she wanted to look at a few things, I was looking to save about $50 a month so I agreed. In a very short time she came back on the line and said that after looking over my information she was not only positive she could save us the $50 a month that I had called about, but she in fact could do a refinance of my current mortgage, pay off some debts we had for 2 vehicles and credit cards and by doing that we would lower our monthly payments by over $1200 a month. Of course the first thing I wondered was how much money would we have to come up with out of pocket and she responded "ZERO". I told her I would have to discuss this with my wife and she assured me if either of us had any questions or concerns she would explain everything she was proposing and it would cost us nothing to consider it.............. bottom line is on September 16 2024 we closed on our new mortgage and are eternally grateful to Lorina for taking the time to see if it was at all possible to save us the $50 a month that I had called about, it's not often you receive a lot more then you are looking for, Thank You Lorina and the Rocket Mortgage Team....... Sincerely, Richard and Lynn Gordineer, Richlands NC"

Ryan Belanger
Ryan Belanger

Ryan Belanger

Rocket Mortgage Sales
11 Reviews
Greg Clark

"Ryan was very helpful from the initial intake and talking through what I needed through the closing process. At each step he was able to give guidance and make sure that my process was moving ...Ryan was very helpful from the initial intake and talking through what I needed through the closing process. At each step he was able to give guidance and make sure that my process was moving forward. The app made taking care of my documents and requirements easily, and Ryan was there when I had any questions. I am very pleased with the process, the service and the people that I interacted with."

D S

"Working with Chris was very transparent, above and beyond the mandated legal disclosures, with excellent communication (again above and beyond the regular business hours even). He works "rocket fast"...Working with Chris was very transparent, above and beyond the mandated legal disclosures, with excellent communication (again above and beyond the regular business hours even). He works "rocket fast" and he's definitely "the closer." If he was assigned to handle your loan, you definitely lucked out."

James Boatner
James Boatner

James Boatner

Rocket Mortgage Sales
11 Reviews
Jeni Vanornum

"I recently had the pleasure of working with James from Rocket Mortgage on a buyer’s purchase, and I was blown away by his professionalism and communication. From the very beginning, James was quick to...I recently had the pleasure of working with James from Rocket Mortgage on a buyer’s purchase, and I was blown away by his professionalism and communication. From the very beginning, James was quick to respond, always available for updates, and lightning-fast in getting us a lender letter when we needed it. He not only kept me in the loop every step of the way, but also proactively reached out to the listing agent—a rare and impressive touch! The listing broker even told me that one of the deciding factors in choosing our offer (over four others!) was James’s outstanding communication and confidence in the loan process. He and his team closed the loan in under 17 days—which is practically superhero speed in today’s market. I’ll admit, I was initially hesitant about working with Rocket Mortgage, but after this experience, I can confidently say that as long as James and his team are involved, I’ll be thrilled to partner with them again."