Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 32 of 373
Sean Park
Sean Park

Sean Park
Rocket Mortgage Sales
110 Reviews
Samantha Muniz

"A True Guardian Angel: My Experience with Sean Park at Rocket Mortgage Words cannot express the gratitude I feel for Sean Park. He has been a literal guardian angel for me and my family during one of...A True Guardian Angel: My Experience with Sean Park at Rocket Mortgage Words cannot express the gratitude I feel for Sean Park. He has been a literal guardian angel for me and my family during one of the most challenging times in our lives. Imagine trying to buy a home for you and your children while navigating the pain of a divorce and losing almost everything. I had no idea where to even begin. I called several mortgage companies, but when I reached out to Rocket Mortgage on a late evening, Sean answered. From the moment he picked up the phone, he reassured me and said, "We can work on this now." At that moment, I was overwhelmed with uncertainty. It was late, and I thought, “Are you sure?” Without hesitation, Sean began explaining the entire process, on a night when I had lost all hope. I had only 90 days to secure a home, a place my children and I could call our own—especially with the possibility of losing it in the divorce battle. Sean did more than just professionally guide me through the mortgage process. He became a true support system. He went above and beyond his responsibilities to ensure my needs were met. On days when I could hardly think straight, bogged down by legal paperwork and personal stress, Sean would work tirelessly, crunching numbers and providing resources to help me navigate the financial aspects I hadn’t even considered. He never made me feel like a burden, despite my constant questions and concerns. Sean was more than just a mortgage specialist—he was a constant source of positivity and hope. He would find creative solutions in ways I had never seen before. He genuinely cares about his clients and takes their well-being to heart. It’s rare to find someone who treats their job with the level of commitment and care that Sean does. Thanks to Sean’s relentless support and dedication, I was able to secure a home for my children and me. He deserves more than just a bonus or a raise—he deserves recognition for being the incredible person he is. Rocket Mortgage is incredibly lucky to have him. We need more people like Sean Park in this world, who truly go above and beyond to make a difference in others’ lives. God bless you, Sean, and your family. Thank you for everything you did for me and my children. Sincerely, Samantha M."

Nick Pason
Nick Pason

Nick Pason
Rocket Mortgage Sales
110 Reviews
Ken Nahigian

"Nick was very professional, helpful with me and my help of my parents who are 82. He is a terrific representative of Rocket Mortgage. The only thing i would suggest is a better understanding of the ...Nick was very professional, helpful with me and my help of my parents who are 82. He is a terrific representative of Rocket Mortgage. The only thing i would suggest is a better understanding of the process and that's not Nick's fault. I just thought when i was done with Nick that i was done with the process and instead we were handed to another person who needed a whole new set of documents. That was a bit frustrating, but again probably not Nick's fault. Just an expectations thing. Thank you very much. "

Brandon Thorn
Brandon Thorn

Brandon Thorn
Rocket Mortgage Sales
110 Reviews
Tom Crawford

"Brandon contacted me when I was "shopping" for a mortgage provider. Immediately, he made buying my home feel like a good thing, like he was going to be there for me through the whole process. People...Brandon contacted me when I was "shopping" for a mortgage provider. Immediately, he made buying my home feel like a good thing, like he was going to be there for me through the whole process. People were telling me to use a local expert, that going through an out-of-state company would be difficult. In Brandon's case, simply not true! He worked with me through every glitch like nothing could stop BOTH of us from getting me into a dream home! Fantastic representative for a fantastic company!"

Michael Allen
Michael Allen

Michael Allen
Rocket Mortgage Sales
109 Reviews
Gina Gross

"Michael did a fantastic job! He was always there to answer your questions even during odd hours and weekends. He is also very quick to ensure that we get our loans pre-approved so that we are ready to...Michael did a fantastic job! He was always there to answer your questions even during odd hours and weekends. He is also very quick to ensure that we get our loans pre-approved so that we are ready to present our offer and our financial backing when we started talking to a realtor and builder. He defended us when we tried to get a lower interest rate from Rocket Mortgage to match another lender. He gives reminders and calls to follow up to ensure that the goal is reached on time. I set a date to close on our house and he has helped me tremendously to ensure that it happens on that day! Even pushing me and reminding me of the things I also needed to do to meet my deadline... And we did meet my deadline! Talk about customer service! He involved as much people I needed from Rocket Mortgage to ensure that my papers are submitted and reviewed on time. Thank you so much! I have already recommended Michael to all of my colleagues who are also relocating from my company. I am recommending him to all of you who read these reviews. Michael do not need luck to be successful in the future... He already has the talent and determination to do so! "

James Bucci
James Bucci

James Bucci
Rocket Mortgage Sales
109 Reviews
Edith Henderson

"WOW! What a pleasant surprise!! When I was initially contacted by James in connection with a call to Rocket Mortgage, I was quite skeptical. However, in a very short time his professionalism and ...WOW! What a pleasant surprise!! When I was initially contacted by James in connection with a call to Rocket Mortgage, I was quite skeptical. However, in a very short time his professionalism and knowledge of the process quickly allayed my fears. Throughout the process, I found that each step he had explained was basically what happened! I am grateful for the experience and would definitely recommend James to anyone seeking to finance or refinance a home! Thanks so much James for a wonderful experience!!!"

Terry Erskine
Terry Erskine

Terry Erskine
Rocket Mortgage Sales
109 Reviews
Eliza Andronova

"I recently had the pleasure of working with Terry at Rocket Mortgage, and I cannot express enough how impressed I am with the level of service he provided. Terry is not just an agent; he is a true ...I recently had the pleasure of working with Terry at Rocket Mortgage, and I cannot express enough how impressed I am with the level of service he provided. Terry is not just an agent; he is a true expert in his field, demonstrating an unparalleled level of knowledge that made the entire mortgage process seamless and stress-free. From the very beginning, Terry's professionalism shone through. He was prompt in responding to all my inquiries, providing clear and concise information that helped me make informed decisions about my mortgage options. His depth of understanding about the industry and the various financial products available is truly commendable. One of the standout qualities that sets Terry apart is his personable nature. Despite the complexities of the mortgage process, he took the time to explain everything in a way that was easy to comprehend. This made me feel not only confident in my decisions but also valued as a customer. Terry's ability to establish a genuine connection with clients is a rare find in the world of mortgage services. Moreover, Terry's attention to detail and commitment to delivering exceptional customer service were evident throughout our interactions. He went above and beyond to ensure that all aspects of the mortgage application were handled efficiently, and I felt reassured knowing that I had a dedicated professional working on my behalf. I wholeheartedly recommend Terry at Rocket Mortgage to anyone seeking a mortgage professional who is not only highly knowledgeable but also incredibly personable and prompt. Working with Terry was a pleasure, and I am confident that his expertise and exceptional service will continue to attract more satisfied customers. If you want a stress-free mortgage experience with a top-notch agent, look no further than Terry – he truly is the best in the business!"

Liliana Esquer
Liliana Esquer

Liliana Esquer
Rocket Mortgage Sales
109 Reviews
Jack Woodward

"Liliana was so helpful all along the pathway to getting my new mortgage. There were times when I would ask her for assistance in understanding something, and even if my question was not in her exact ...Liliana was so helpful all along the pathway to getting my new mortgage. There were times when I would ask her for assistance in understanding something, and even if my question was not in her exact area (different workgroups in Rocket Mortgage) she would always either (1) know the answer, or (2) know who did. There were two times I did not find adequate answers from other Q people assigned to my mortgage and she would help when I called. In summary, she became my very able advisor and single-point (my decision) contact within Q. She was way above any normal level of helpful and friendly, on anyone's scale! Because I know Detroit, and where the Q officees are, we even shared comments about local eating establishments in the area. (Roasting Plant!) Nice to have a "real" person to help me, and NOT just another voice on the other end of the line. Liliana should be held up as an example of an employee that should be the standard of customer assistance and personal involvement."

Doug Muller
Doug Muller

Doug Muller
Rocket Mortgage Sales
109 Reviews
Michelle Lewis

"I’ll be honest—I was extremely skeptical at first. In today’s world, sharing personal information can feel risky, and I truly didn’t want to fall into a scam. But once I took that step forward with ...I’ll be honest—I was extremely skeptical at first. In today’s world, sharing personal information can feel risky, and I truly didn’t want to fall into a scam. But once I took that step forward with Doug, everything changed. From that moment on, it became so easy to trust him. Doug made me feel confident that he genuinely had my best interest at heart every step of the way. What amazed me most is that a process I had struggled with for eight years—trying unsuccessfully to buy my home—was completed in less than a month. Doug worked tirelessly… nights, days, even weekends… just to keep everything moving forward. He never left me wondering what was next, and he never slowed down. I truly believe God placed Doug in my path and used him as His instrument to help make this dream a reality. By the time I closed, he didn’t feel like just a loan expert anymore—he felt like a friend. Honestly, I’m going to miss our conversations. I would recommend Doug 1000% to anyone looking to buy a home, and I will absolutely use him again in the future if the need ever arises. If you’re feeling nervous about the process like I was, don’t let fear hold you back. Give Doug a call—and watch your blessing unfold."

Austin Neumann
Austin Neumann

Austin Neumann
Rocket Mortgage Sales
109 Reviews
Lidia Carr

"Austin, you nailed it! Customer service and your experience along with your tenacity and followup and any time of day! You are there at a moment’s notice and return call so very efficient. You did...Austin, you nailed it! Customer service and your experience along with your tenacity and followup and any time of day! You are there at a moment’s notice and return call so very efficient. You did everything right from being very honest and alerting me of s rate hike. The fact that I had already chosen a financial institution to work with and you explained the process in detail! No snail mail and everything so quick and easy all done on line saving me a ton of time and locking in an interest rate right before the Feds increased them the next day. You definitely have a gift and your customer service and knowledge in the finance business Is so valuable for customers like me! You won and all because of your knowledge and honesty! Thank you for saving this family a ton of money on a refinance! I’m so happy I answered the phone and though I thought I already knew who I was going to choose, your customer service and knowledge and ease of being able to do it all on line was flawless! Great job. Thank you for your amazing service and being available every single time I had questions. You are a gold and Rocket Mortgage has a star financial specialist! They are very lucky to have you as part of their team. Phenomenal job you did for our family!!!!!"

Dan Pochmara
Dan Pochmara

Dan Pochmara
Rocket Mortgage Sales
109 Reviews
Anna Tuv

"We had an excellent experience working with Dan during our home purchase. From start to finish, he was professional, responsive, and incredibly knowledgeable about the process. Dan guided us through ...We had an excellent experience working with Dan during our home purchase. From start to finish, he was professional, responsive, and incredibly knowledgeable about the process. Dan guided us through every step with clarity and patience, making what could have been a stressful experience feel smooth and manageable. He was always available to answer our questions, explain details, and provide thoughtful advice that helped us make confident decisions. What stood out most was his attention to detail and commitment to ensuring everything was handled correctly and on time. He truly went above and beyond to support us, and we always felt that he had our best interests in mind. We highly recommend Dan to anyone looking to buy a home. His expertise, reliability, and dedication make him an outstanding partner in the home-buying process."