Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 34 of 373
Jennifer Scafati

"I have been researching purchasing a home and mortgage options that might be available to me. I luckily clicked on a Rocket Mortgage link and decided to use their online chat service to ask a few ...I have been researching purchasing a home and mortgage options that might be available to me. I luckily clicked on a Rocket Mortgage link and decided to use their online chat service to ask a few questions. I luckily was put into contact with Michael. He gave me great information and has actually started me on the path to homeownership. He told me I needed to work my credit a bit and set me up with people who are going to help me get my credit up to par. In all the research I’ve done thus far no one has even come close to actually getting the process started for me. Michael truly seems like he wants to help me get into a house and in this profession this character is sometimes hard to find. It’s crazy that after our chat I feel becoming a homeowner again is finally in my grasp and this is a direct result of michael’s information and help. I also believe he’s in it to help. If anyone reads these reviews and are looking for someone to work with someone at Rocket Mortgage michael is the man!!!"

Jimmy Yatuoma
Jimmy Yatuoma

Jimmy Yatuoma

Rocket Mortgage Sales
108 Reviews
Marlon Dempster

"My wife and I have had to do quite a bit of belt squeazing when our youngest daughter was accepted into a private music program and a prestiegeous university. Tuition, fees and living expenses are 78k...My wife and I have had to do quite a bit of belt squeazing when our youngest daughter was accepted into a private music program and a prestiegeous university. Tuition, fees and living expenses are 78k per year. Initially, we went through the refinance process and were discouraged when we were not approved initially. I decided to go through the application for refinancing our home again wondering how we could be denied with an excellent credit score. When interest rates dropped to 2.75 I decided it was worth it. Jimmy was assigned to our application and his knowledge, experience, encouragement and availability were unparalleled. He was able to get us a 2.5 interest rate! Rocket Mortgage is fantastic because it is comprised of experts like Jimmy. My wife and I are now having our mother apply in Washington State. As it turns out, Jimmy is also certified in that state and can help her too! When you apply, make sure to ask for Jimmy."

Jacob Zarzour
Jacob Zarzour

Jacob Zarzour

Rocket Mortgage Sales
108 Reviews
Millican Random Particle Theory

"I had an absolutely fantastic experience working with Jacob from Rocket Mortgage! From the moment I reached out, he was incredibly helpful and responsive, guiding me through every step of the home ...I had an absolutely fantastic experience working with Jacob from Rocket Mortgage! From the moment I reached out, he was incredibly helpful and responsive, guiding me through every step of the home loan process. Jacob truly cares about his clients, taking the time to understand my specific needs and ensuring I got the best possible loan for my situation. With the powerful online tools available through Rocket Mortgage®, Jacob made the entire process seamless and stress-free. He kept me informed at every stage and was always available to answer any questions or concerns I had. His professionalism, knowledge, and dedication to providing a top-notch experience gave me so much peace of mind. I highly recommend working with Jacob if you're looking for a home loan expert who truly goes above and beyond. He made what could have been a stressful process feel smooth and effortless. Thank you, Jacob, for your exceptional service and support!"

Scott Acker
Scott Acker

Scott Acker

Rocket Mortgage Sales
107 Reviews
Margaret Rath

"Scott just coordinated our entire re-finance. He managed to ram rod it through in 30 days start to finish. My husband and I liked Scott from our first conversation; he was direct, forthcoming, ...Scott just coordinated our entire re-finance. He managed to ram rod it through in 30 days start to finish. My husband and I liked Scott from our first conversation; he was direct, forthcoming, honest and never once reneged on what he promised he could do. My daughter a cynical real estate attorney and partner in a real estate law firm and title company was less than charmed when I told her about our enthusiasm for Scott and what he said he could do for us. She wanted to investigate to protect us. After talking with Scott, reviewing all his facts and figures, and investigating and checking out his proposals and Rocket Mortgage, she said, "Mom, we couldn't even do this for you as my own mother as fast and cheaply as Scott can. You should definitely jump on this proposal as fast as you can". She corresponded with Scott and reviewed all proposals and updates throughout, going over proposed closing costs and eventually settlement sheets with a fine tooth comb, checking to make sure all federal laws, etc. were timely complied with and that we were getting exactly what we had been promised at the quoted cost. If she had a question or issue that needed resolution, Scott took care of it immediately. In short, Scott made our refinance a pleasant, and efficient process. He was ALWAYS instantly available, answered questions patiently (we are both over 75) and explained every step and requirement in terms anyone could understand. The Rocket Mortgage communications board by which documents and information is exchanged between Rocket Mortgage and borrowers was perfect, and our Client Care Coordinator, Erika Kyles was as responsive and helpful as Scott. She answered immediately, offered creative ways to exchange documents and signatures, etc. and kept the stress level down to nil. I would not only highly recommend Scott and Erika and Rocket Mortgage, I think I will plan to put them in our Will!. "

Amie Coulter
Amie Coulter

Amie Coulter

Rocket Mortgage Sales
107 Reviews
Chris Fanolis

"After being denied a loan through Wells Fargo ( which I have had an account with since 1985) I was not to optimistic about anyone else approving me. I was pleasantly surprised with the results from ...After being denied a loan through Wells Fargo ( which I have had an account with since 1985) I was not to optimistic about anyone else approving me. I was pleasantly surprised with the results from Rocket Mortgage. Every step of the way with Amie was a pleasure. I have never done business with someone like her before. I really can't find the words to describe my experience . She was just phenomenal to deal with. I felt like she cared about me and was excited as I was for the the condo purchase. I can't find one negative thing to say about any part or anyone involved in the process. Amie is an asset to Rocket Mortgage and in my opinion one of a kind and irreplaceable. I would recommend her and Rocket Mortgage to anyone looking to buy a home!"

Troy Derkos
Troy Derkos

Troy Derkos

Rocket Mortgage Sales
107 Reviews
Brennan Calvey

"To say Troy was OUTSTANDING would be an understatement. I already had another mortgage through Rocket Mortgage and was very comfortable with their services. Being that my moving company gave me the ...To say Troy was OUTSTANDING would be an understatement. I already had another mortgage through Rocket Mortgage and was very comfortable with their services. Being that my moving company gave me the choice of Rocket Mortgage-it was a no brainer. The Rocket Mortgage/Rocket Mortgage app is so easy to use and I loved being able to use it to process documents and get things signed electronically. I can't say enough about Rocket Mortgage as they are a world class customer focused orientation. On to Troy specifically. From the start Trot went to bat for me in ways that others in my moving process had not. He went to underwriting multiple times on my behalf to help them understand my financial situation to ensure I can get the most out of my loan that I needed. While dealing with that, he kept me in the loop of communication ten fold! He didn't over communicate, but his timing was perfect and I always felt like I knew where I stood in the process of securing my loan. His customer service skills are outstanding and he built rapport and actively listened to my needs as I was making a life changing cross country move. My Wife Diana summed it up perfectly by saying "If only Troy and Rocket Mortgage could've been our Realtor and others throughout the moving process we wouldn't of had to worry about anything!" She's right. I've dealt with moving companies, realtors on both sides of the country, vehicle shipping managers, estimators, etc. and Troy was hands down the easiest and nicest person to deal with. I would recommend Troy and Rocket Mortgage to anybody who is looking for a home and doesn't want to feel like "just another file," or customer. Troy made my phone conversations personal and understood where I wanted to be, and he helped get me there. THANK YOU to Troy and Rocket Mortgage for making the process easy. "

Patrick Dolden
Patrick Dolden

Patrick Dolden

Rocket Mortgage Sales
107 Reviews
Frederick Sternberg

"I would commend Patrick Dolden to anyone seeking a mortgage loan or refinance of such loan. In the course of seeking a refinance, I contacted Rocket Mortgage and began a most enjoyable process of ...I would commend Patrick Dolden to anyone seeking a mortgage loan or refinance of such loan. In the course of seeking a refinance, I contacted Rocket Mortgage and began a most enjoyable process of obtaining a new mortgage loan. I selected Rocket Mortgage for this process solely because of the demeanor, knowledge and competence of Patrick. From beginning to end, I found Patrick to be on top of all issues and provided a full explanation of each step in this process. My experience with Patrick was totally satisfying and in contrast to my prior experiences with mortgage lenders. Thank you. "

Robert Paige

"Rocket Mortgage was brought up to my attention when I was reading about the government program HARP. I am a single mother who is trying to make ends meet. I am fortunate enough to be able to pay my ...Rocket Mortgage was brought up to my attention when I was reading about the government program HARP. I am a single mother who is trying to make ends meet. I am fortunate enough to be able to pay my bills on time. I have a credit score of 780 with some credit card bills. I’ve spoken with Christian Klimkiewicz one of their broker about the program. I provided him with the information he needs to start the process to refinance my home thru HARP program. I never missed a mortgage payment and pay my bills time, helped me qualified for the government program. Chris was very helpful and professional, he helped me set up my Q&L portal account and he’s very good in providing information. I was amazed how efficient and effective our communication, their Q&L portal was the best tool and that kept the process moving. Let me be clear . . . No fees or any sort of payment made by me to Q&L. Everything went so smooth and flawless in refinancing my home, we closed on April 1, 2016! I couldn’t ask for a better service and a better interest rate, it saves me a lot of money. Thank you Q&L! "

Paul Meyer
Paul Meyer

Paul Meyer

Rocket Mortgage Sales
107 Reviews
Maureen Simone

"Paul is an asset to the team at Rocket Mortgage. I have now financed 2 loans through Rocket Mortgage and could not be more happy with the service,starting with Paul this last time. I have highly ...Paul is an asset to the team at Rocket Mortgage. I have now financed 2 loans through Rocket Mortgage and could not be more happy with the service,starting with Paul this last time. I have highly recommended Rocket Mortgage to my niece who is selling her house to purchase a bigger house. I toldher that l swear by Rocket Mortgage,for time and efficiently.Paul got me through the paper work the day that I called to ask if I could refinance. It was I think less than a week I was onto next step. Paul I know you will do your best always Maureen simone"

DeAnna Smith
DeAnna Smith

DeAnna Smith

Rocket Mortgage Sales
107 Reviews
Leslie Behnke

"If there were more stars - we would give them! After almost a year and a half trying to "re-finance" with our mortgage company of 10 years, we were so frustrated and in very bad shape financially. ...If there were more stars - we would give them! After almost a year and a half trying to "re-finance" with our mortgage company of 10 years, we were so frustrated and in very bad shape financially. We just needed to get our payment down. I called Rocket Mortgage and within a few months we were done and are now saving about $3,000.00 a month. We got out from under our back taxes, cut our mortgage in half and the process was SO easy. DeAnna kept in touch with us weekly and was always there (even on weekends) to answer any and all questions. I tell everyone about our great experience and I highly recommend them! We now can stop stressing about making our mortgage payment and enjoy our 1st grandchild! Thank you DeAnna and Rocket Mortgage! Leslie & Jerry Behnke"