Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Tony Noble

"Everyone has been very helpful in the process of preparing our loan. Appreciate all your help and this has been a great experience."

Chris Miller

"Colin was very helpful when I refinanced my home recently. He was very professional and knowledgeable when helping me with decisions. One very important detail is that he was always available to ...Colin was very helpful when I refinanced my home recently. He was very professional and knowledgeable when helping me with decisions. One very important detail is that he was always available to answer my questions and concerns. He also offered to remain in contact with me in case my circumstances change or when I need help in the future. That was very important to me and makes me feel that I was more than just a number in the system but that I was valued as a person. Thanks, Colin"

Tom Wymer

"This was the best mortgage transaction I have ever been through, helpful from beginning to end. I would 100% recommend ."

Kenny Wilkinson

"This guy was amazing. Rocket handled everything quickly and with exemplary service. I can't recommend him and Rocket Mortgage enough."

Phyllis Hoang

"I'm very pleased with Jacob and his knowledge. His is very helpful and explaining everything in simpler form to understand. When I call his direct ext. he always answers and very personal, overall ...I'm very pleased with Jacob and his knowledge. His is very helpful and explaining everything in simpler form to understand. When I call his direct ext. he always answers and very personal, overall great experience for me. Thank you, Jacob."

Steve Beard

"Very friendly and was able to visit with smart quick replies. The experience was better than first but still didn't get what I wanted thank you good hunting."

Tyree Vaughn

"My experience in working with Michael Shepherd at Rocket Mortgage was excellent. Michael was very organized in walking me through the needed documents for refinancing, explaining the positive variance...My experience in working with Michael Shepherd at Rocket Mortgage was excellent. Michael was very organized in walking me through the needed documents for refinancing, explaining the positive variance in annual percentage rates. Michael was diligent in getting me to submit the required documents to Rocket Morgage in a timely manner, but not being too pushy. As the loan closed, the previous financial structure Michael quoted was very accurate in APR, monthly mortgage payment, and insurance. It was a pleasant experience in working with Michael as my desire to complete refinancing was greatly influenced by his professionalism. I would gladly work directly with Michael Shepherd again for any future refinancing activities. Sincerely, Tyree Vaughn"

Charles Peterson

"I was very pleased with the way Avery Simmon handled the loan on which I was a co-signer. He made his requests for information very clear and he expedited proceedings so that the loan was made in an...I was very pleased with the way Avery Simmon handled the loan on which I was a co-signer. He made his requests for information very clear and he expedited proceedings so that the loan was made in an efficient way. My thanks to him and to Rocket Mortgage for your help. Charles Peterson, loan no. 3489118687"

Asit Baxi

"Very helpful and translate everything with patience.so nice…."

K.c. Williams

"Easy to work with, would definitely work with him again."