Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 305 of 356
Christine Williamson
Christine Williamson

Christine Williamson
Rocket Mortgage
1 Reviews
V Green

"I recently worked with Christine and she did a fabulous job for me. She was friendly, knowledgeable, efficient and overall just a joy to work with. Right away I felt like I could trust her. I will ...I recently worked with Christine and she did a fabulous job for me. She was friendly, knowledgeable, efficient and overall just a joy to work with. Right away I felt like I could trust her. I will keep her contact information in my phone and recommend her to everyone I know. Thank you Christine."

Andy Wilt
Andy Wilt

Andy Wilt
Rocket Mortgage
0 Reviews
Alex Vega

"I’m grateful that we ultimately closed on our home, but based on our experience, I would not recommend Rocket Mortgage. Throughout the process, there were several points where we should have been ...I’m grateful that we ultimately closed on our home, but based on our experience, I would not recommend Rocket Mortgage. Throughout the process, there were several points where we should have been given clearer guidance about what was actually verified, what was still outstanding, and what we should wait to do until financing was confirmed. Early on, we were provided a Verified Approval Letter for our first offer, but later learned that key pieces had not actually been verified. When it came time to lock in the numbers, they changed multiple times. Our second offer turned into a short-sale transaction, which already came with additional complexity and uncertainty. Because my wife was scheduled to return from maternity leave, timing mattered, and we made that clear. I believe our financial verification should have been completed much earlier. Instead, the process dragged out and we were asked to go back to her HR department three separate times for additional information or documentation. What was most frustrating was the lack of ownership when these issues came up. The explanation was generally that the VA required something or that additional documentation was needed. I understand that VA loans have requirements and that lenders do not control every part of the process. What I expected from our loan officer was proactive communication about those requirements, accurate information about where our approval actually stood, and acknowledgment when something could have been handled better. Ultimately, the loan closed and we purchased our home, and I appreciate everyone who helped get it across the finish line. But the experience created unnecessary stress during an already complicated transaction and significantly reduced my confidence in the process. I’m not writing this because I expect anything in return. I hope the feedback is taken seriously and results in better communication, transparency, and ownership for the next client."

Luke Wood
Luke Wood

Luke Wood
Rocket Mortgage
1 Reviews
Robyn Mankoski

"Luke was amazing. Helped make the process easy and stress free!"

Justin Wright
Justin Wright

Justin Wright
Rocket Mortgage
1 Reviews
George Greer

"Justin did a super job: knowledgeable, patient, informative, accessible All of this gave me confidence in the process. Thank you Justin!!"

Laura Wright
Laura Wright

Laura Wright
Rocket Mortgage
1 Reviews
Lauran Cox

"I can’t sing Laura’s praises enough! She went above and beyond regarding making sure my loan process went smoothly. Not only was she prompt, her level of care and attention to detail are unmatched. ...I can’t sing Laura’s praises enough! She went above and beyond regarding making sure my loan process went smoothly. Not only was she prompt, her level of care and attention to detail are unmatched. She truly cares about what she does and it shows in how she handles her customers. If I could give her 100 stars I would because she’s just that good!"

Michael Yousif
Michael Yousif

Michael Yousif
Rocket Mortgage
1 Reviews
Janny T

"Michael was patient, kind and thorough. He made sure we understood the process and made us feel confident that we were being taken care of. He even drew our attention to something we needed to review...Michael was patient, kind and thorough. He made sure we understood the process and made us feel confident that we were being taken care of. He even drew our attention to something we needed to review while we were in the process."

Marty Zemanski
Marty Zemanski

Marty Zemanski
Rocket Mortgage
1 Reviews
Linda Sysko

"Got a call from Martin explaining a re-finance package,every thing was done over the phone and on line,no problems at all and Martin was quick to respond to all calls and questions,very professional."

Bradley Ziegler
Bradley Ziegler

Bradley Ziegler
Rocket Mortgage
1 Reviews
Tracy Strand

"Working with Bradley Ziegler on the purchase of my vacation home was an exceptional experience from start to finish. He took the time to walk me thru every step of the process making sure I ...Working with Bradley Ziegler on the purchase of my vacation home was an exceptional experience from start to finish. He took the time to walk me thru every step of the process making sure I understood my options and always felt confident in my decisions His communication was exceptional. He was responsive, proactive, and kept me informed throughout the entire transaction. I especially appreciated his transparency and honesty. I always felt like he had my best interest at mind which made the process feel less stressful. Purchasing second home comes with a lot of moving parts but thanks for his expertise, professionalism, ans trustworthy guidance, everything went smoothly. He truly made what could have been an overwhelming experience enjoyable. I would highly recommend him to anyone looking for a knowledgeable and reliable loan officer!"

Danny Abdulrazak
Danny Abdulrazak

Danny Abdulrazak
Rocket Mortgage
0 Reviews
Kassem Adoure
Kassem Adoure

Kassem Adoure
Rocket Mortgage
0 Reviews