Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 144 of 373
Sarah Pepper
Sarah Pepper

Sarah Pepper

Rocket Mortgage Sales
21 Reviews
Gary Hawkins

"It has been a fantastic experience working with Rocket Mortgage and their great team of professionals. They really know their business. I have to say that Sarah Pepper did a fantastic job getting ...It has been a fantastic experience working with Rocket Mortgage and their great team of professionals. They really know their business. I have to say that Sarah Pepper did a fantastic job getting things started. She spent her time getting to understand my financial situation and assisted me tremendously with their products and services. Sarah was there all way with me. An awesome lifeline to have during the whole process of refinancing my home. I could not have asked for a better person to work with. I will be closing this week and the whole process has been just just a little over two weeks. Thanks again for Sarah's knowledge and expertise. Above all her patience with me, answering all my questions and being there. Major appreciation to Sarah."

Ronnie Phelps
Ronnie Phelps

Ronnie Phelps

Rocket Mortgage Sales
21 Reviews
Errol Faucher

"Ronnie is very professional and knowledgeable. I really enjoyed working with him; it was nice to hear his voice when I was confused by other people I talked to and his good sense of humor was always ...Ronnie is very professional and knowledgeable. I really enjoyed working with him; it was nice to hear his voice when I was confused by other people I talked to and his good sense of humor was always more than welcome. He answers all questions you have with patience. He explains everything in a way that makes sense; I advise that if you have questions or concerns or something you don't understand, just talk to him and nobody else, he is really the best and he won't confuse you. He makes the process smooth and simple; the guy really knows what he is talking about and what he is doing. I strongly recommend Ronnie!"

Matt Quickel
Matt Quickel

Matt Quickel

Rocket Mortgage Sales
21 Reviews
Hope Smith

"Matt is absolutely incredible! We had quite a rough haul with the home we were buying, with multiple delays and frustrations outside of our control, but Matt was with us every step of the way giving ...Matt is absolutely incredible! We had quite a rough haul with the home we were buying, with multiple delays and frustrations outside of our control, but Matt was with us every step of the way giving us reassurance and financial advice. He was on top of all updates, call correspondences and did what he could in his power to help make the process move faster and smoother. Everything was explained so well and easily comprehensible for our family to meet our needs. I cannot recommend him enough, and guarantee just by how well he took care of us, that he will steer you in the right direction for your situation. Matt is a true blessing for us as first time homeowners! Thank you so very much, we appreciate everything you've done to help us reach out goal! - Hope & Kyle"

John Seise

"I am not good with computers. i personally had to take time to make sure that I really wanted to refinance ( let alone get away from wells fargo ). Jake took a lot of patience with my decision ...I am not good with computers. i personally had to take time to make sure that I really wanted to refinance ( let alone get away from wells fargo ). Jake took a lot of patience with my decision making. My questions were answered immediately and help was just a phone call away. Also Jake was able to remain calm even though I probably took to much of his time I feel like I was able to make the proper choices. Also, I am considering making another property buy and I know my first finance call will be to Jake."

Eddie Rush
Eddie Rush

Eddie Rush

Rocket Mortgage Sales
21 Reviews
Harold Goodman

"My loan officer was Eddie Rush. I had a most enjoyable experience while navigating through the ins and outs of the loan process experience. Eddie was very knowledgable and professional. Not once ...My loan officer was Eddie Rush. I had a most enjoyable experience while navigating through the ins and outs of the loan process experience. Eddie was very knowledgable and professional. Not once did I feel as though I had made the wrong decision. He is highly recommended from my point of view."

Mirza Sabic
Mirza Sabic

Mirza Sabic

Rocket Mortgage Sales
21 Reviews
Ray Clemmer

"Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected ...Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected immediately and he crunched the numbers rapidly and the deal was closed in a quick manner. He is an asset to the company in my opinion."

Judy Knoten

"We were extremely pleased with the expert professional help from Jesse. It's no wonder he's a senior banker. He handled everything with just a couple of phone calls and e-mails. The next thing we ...We were extremely pleased with the expert professional help from Jesse. It's no wonder he's a senior banker. He handled everything with just a couple of phone calls and e-mails. The next thing we were closing. Never had such excellent service and we have done business with Quicken and Rocket before. Will definitely recommend him to others. Thank you Jesse you are the greatest!"

Blossom Suber
Blossom Suber

Blossom Suber

Rocket Mortgage Sales
21 Reviews
Darren Roe

"From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions ...From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions promptly and thoroughly, and at no point did we ever feel like we were a bother. Despite all the questions I’m sure I asked, Blossom’s customer service remained outstanding, and we always felt fully supported. We’ve also been very impressed with Rocket Mortgage’s system. The document portals, dashboard, and user interface are incredibly intuitive, making everything straightforward and easy to navigate. The entire process has been streamlined, and it’s clear that Rocket is committed to making things as convenient as possible for their customers. We’ve set up biweekly payments and are making double payments, which is exactly what we wanted to do. This allows us to pay off our loan in just over 5 years instead of the 20 years originally offered, which is exactly what we were hoping for. We opted for the 20-year term to take advantage of the promotional interest rate, knowing we could pay it off much sooner. The best part is there are no penalties for early payments, and Rocket’s online account manager made everything easy to set up. With autopay in place, we don’t have to worry about logging in each month, everything is automated and hassle-free. Overall, Rocket Mortgage has made this process smooth and effortless, and working with Blossom has been an absolute pleasure. She’s been knowledgeable, courteous, and has gone above and beyond to ensure we’re taken care of. We couldn’t be more satisfied with our experience!"

Joshua Bause
Joshua Bause

Joshua Bause

Rocket Mortgage Sales
20 Reviews
Magdalena Magnasco

"We couldn’t be more grateful for the outstanding service we received from Joshua, our home loan expert. From day one, Joshua was not only professional and knowledgeable, but also incredibly dedicated ...We couldn’t be more grateful for the outstanding service we received from Joshua, our home loan expert. From day one, Joshua was not only professional and knowledgeable, but also incredibly dedicated to helping us close on time—despite a much shorter-than-usual timeline. Our transaction had a tight deadline, and Joshua didn’t miss a beat. He kept everything moving efficiently, stayed in constant communication, and proactively addressed every detail to avoid delays."

Joanna Hogan

"Jake is totally "quick" and professional. My husband passed away a year ago, my first mortgage was only a few months from being paid so I had quite a bit of equity in my home. Also, my family pet ...Jake is totally "quick" and professional. My husband passed away a year ago, my first mortgage was only a few months from being paid so I had quite a bit of equity in my home. Also, my family pet Schnauzer Pickles came down with lung cancer requiring an $8700 surgery and follow up chemotherapy. I had run up quite a total on my Line of Credit with the bank and the tune of 19% interest. I had contacted my bank to check on a refi and they were seeming to drag their feet some. Two weeks ago I had gotten an email about reefing with Rocket Mortgage-Rocket Mortgages so I called and happened to reach Jake as their rep. Believe it or not, after four hours we had my loan application all initiated and my interest rate was less than at the bank, AND WITH BETTER TERMS AS FAR AS CASH OUT. Again, Jake was a wonderful representative for Rocket Mortgage, I can't say enough positive comments about him. A few days later I had spoken with my daughter to let her know about my refi and how pleased I was with Rocket Mortgage, "Aren't they great!." she said. "We actually refi-ed with Rocket Mortgage a few months ago and we thought they were great too. I had checked with other lenders and found their satisfaction rating was unbeatable and we really liked them, no hassles at all." Thank you Jake and Rocket Mortgage-Rocket mortgage!"